Rite Aid Complaints and Reviews

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Rite Aid
Main address: P.O. Box 3165 17105 Harrisburg PA
1-800-748-3243, 1-888-213-9920, , http://www.riteaid.com/contact_us/contact_customer_service.jsf
  • 254+12 mobile complaints
  • $14.6K claimed losses
  • $55 average
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  • Sep 17
  • Drug Stores and Drugs
  • Rude Service
  • 18

I had to change to rite aid in january when my insurance made me. I have had nothing but problems with them since. They are a bunch of rude people who have no RESPECT for there customers. If you HATE your job that much then find a new one!!!!! Im so sick of having to deal with them and its said when u dont even want to call your refill in because u have to deal with the rude a-holes. 7301... Read more

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  • Sep 14
  • Drug Stores and Drugs
  • Philadelphia, Pennsylvania
  • Poor Working Conditions
  • 1
  • 1
  • 29

Store managers are NOT managers at all! They work harder than the associates, pharmacists, dm's, lpm's, lpa's (no accountability), wellness ambassadors (no accountability), and the list goes on. There is no communication between field leadership and in most cases they don't like each other. HR says (A), DM says (B), LPM says (C), PDM says nothing. The only time they are on the same page is when... Read more

Was this review helpful? 1 1

     

  • Sep 13
  • Drug Stores and Drugs
  • Vineland, New Jersey
  • Prescription Fill
  • 21

Dropped off prescription at 11:35am came back at 2:35 PM went through the drive through window waited for 12 minutes and the lady told me to hold on another 10 minutes went by and the lady came to the window and told me to pull to the side or drive around The building while my prescription was getting filled and I ask her why I had to do that.she said that they didn't have the birthday.I ask why... Read more

Was this review helpful? 1 0

     

  • Sep 10
  • Drug Stores and Drugs
  • Rosemont, California
  • Manager Behavior
  • 34

i live in rosemont and have been a regular customer of rite aid in rosemont.i have noticed several times that a staff/manager named JOE is always refusing to serve indians.1 night me nd my husband went to the store nd the cashier was realy busy nd she called for another one.he was there ready to serve.we were 2nd in da row,the cashier called for the one in front and he was to serve us...he didnt... Read more

Was this review helpful? 0 5
  • From mobile
  • Rite Aid
  • Sep 07
  • by anonymous
  • #531058

Went to pharmacy, rite aid, on grand ave, arroyo grande. Asked for syringes for my b12 shots. By law, any adult can by 10 syringes w/o prescription. Was told "No, we dont have syringes." Once again, i was treated rudely and lied to by a rite aid pharmacist. Add comment

     

  • Sep 07
  • Ex Employees
  • Bangor, Wales
  • Age Discrimination
  • 1
  • 1
  • 22

A Vermont DM is slowly terminating all seasoned mgrs above the age of 50 and replacing them with her friends and previous employees . I was one of them but have sinced moved on. I worked for Rite Aid for more than 20 years. I am writing this so maybe someone from a higher position above her could maybe look into this. There are still some more seasoned mgrs working under her that are scared of... Read more

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  • From mobile
  • Rite Aid
  • Sep 04
  • by anonymous
  • #529927

After giving Rite Aid continual business everyday, located 87-89 ave D-lower east side, manager frm Pakistan refuse to just exchange a pair of moneyorders for blank ones.They were paid with good earn money-110$ to be precised.For a retired person thats a big chunk.These rules should be changed. Will never buy them again.Hope it will happen to him... Add comment

     

  • Sep 03
  • Drug Stores and Drugs
  • Raleigh, North Carolina
  • Credit Card Charge
  • 73

When checking out at Rite Aid the clerk told me the total, I swiped my card, and as soon as I did, the cashier (an assistant manager no less) reached over and quickly punched a button on the keypad. At the time I thought nothing of it until I got home. My wife looked at the receipt and asked what the charity was that I contributed to. I had no idea what she was talking about. I looked into it... Read more

Was this review helpful? 0 2

     

  • Aug 30
  • Products
  • Jaffrey, New Hampshire
  • Cigarettes Purchase
  • 39

BOUGHT HAIR DYE, 30 PACK, AND THEN ASKED FOR 2 PACKS CIGARETTES,SHE REFUSED TO SELL THEM TO ME BECAUSE SHE FIGURED THEY MUST BE FOR MY 24 YEAR OLD DAUGHTER WHO DID NOT HAVE ID ON HER, LAST TIME I GO THERE. IF I'M MAKING A PURCHASE AND SHOWING ID WHY WOULD IT MATTER WHO I'M BUYING FOR? WHAT IS THIS PLACE COMING TO, CAN'T MAKE A PURCHASE WITHOUT ID, I'M 49 YEARS OLD THEY SEE MY ID ALMOST EVERYDAY.... Read more

Was this review helpful? 1 2

     

  • Aug 28
  • Drug Stores and Drugs
  • Newtown, Connecticut
  • Replacement Refusal
  • 1
  • 1
  • 23

I have an expired up reward of $2.50. The Oceanside New York store refused to redeem it. When I called 1 800 rite aid customer service e refused to send a replacement. I will no longer shop at rite aid Read more

Was this review helpful? 0 2
 
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