Rite Aid Complaints and Reviews

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Rite Aid
Main address: P.O. Box 3165 17105 Harrisburg PA
1-800-748-3243, 1-888-213-9920, , http://www.riteaid.com/contact_us/contact_customer_service.jsf
  • 236+6 mobile complaints
  • $13.4K claimed losses
  • $56 average
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  • Jul 19
  • Drug Stores and Drugs
  • Brooklyn, New York
  • Online Rx Order
  • 7

I have now given up on ordering my RX online. The pharmacy at 182 Smith Street, Brooklyn, NY never fills an RX from an online order. I don't know why you have the service if they don't use it. They always claim they don't get the order. So now I have to phone in my RX. When I asked the person in the Pharmacy to call my doctor, again (and again), for a refill, I got this rude *** answer that... Read more

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  • Jul 18
  • Drug Stores and Drugs
  • Hood River, Oregon
  • Alcohol Purchase
  • 1
  • 10

Being asked to show photo identification today to purchase beer when I’m nearing “72-years young”?! Ridiculous. While Rite-Aid in the past has had very competitive prices for alcohol, it seems that its business outlook overall is becoming even grimmer. Instituting such an incomprehensible I. D. requirement is demeaning to customers “of a certain age“, and disenfranchises helpless clerks... Read more

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  • Jul 15
  • Drug Stores and Drugs
  • Prescription Filing
  • 6

I filled a prescription and I asked if they handled medicaid, sure thing. I went to pick up and ok its a dollar co- pay. I said,' i donh'T have a dollar. The pharmasist says "well i dont have one either"in the most condescending manner. Okay thanks for letting me know first after i inquired on the medicaid to expect a fee. Not big yet i wasted2$ in gas to pick up my anti- seizure meds... Read more

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Went in stop to shop and store manger rude will never shop at rite aid ever!!! Cvs only you guys need to go away rude rude rude

  • Jul 09
  • Drug Stores and Drugs
  • Annapolis, Maryland
  • Nicotine Gum
  • 20

I went to the Rite Aid on Havenwood Rd and also the one on the ALameda, here in Baltimore Md. Both times, I wanted to purchase the nicotine gum. I am 58 years old, and I do not look like a teenager. The first time, I was asked to provide ID! I was tired, it was just after a long work day, but I had to walk back to my car to get ID. I do not think customers who cashiers can look at and... Read more

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  • Jul 05
  • Drug Stores and Drugs
  • Forsyth, Georgia
  • Disrespectful Customer Treatment
  • 18

I shop at rite aid almost every day. With that being said customers should not have to be treated with total disrespect and like them being there is a total nuscense. Not only have I been treated that way but the lack of respect for associates and the work they do. Mrs. Teresa at the Rite-Aid on Green St. In Warner Robins, GA is the prime example of an ineffective manager. Her attitude is beyond... Read more

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  • Jul 03
  • Professional Services
  • Gloucester Township, New Jersey
  • Family Pool
  • 1
  • 27

i30.00l received a flyer in the mail this week advertising 50% Off summer toys and pools. There was a picture of the small inflatable rectangular 2 ring pool I was looking to purchase. I went online before I went to get an idea of Rite Aid's price for this pool. I have seen the same pool, except their's were deeper with 3 rings, at Walmart, Kmart, and Target for $30. Rite Aid's online price was... Read more

Was this review helpful? 0 2

Not an complaint , I like the new employee in the pharmacy from 1658 rite aid. He is very generous and fast. Keep up the good work!

  • Jun 23
  • Hospitals, Clinics and Medical Centers, Doctors
  • Bellevue, Washington
  • Pharmacist
  • 1
  • 14

Rite aid halprin dr Norfolk,Va,the pharmacist the only lady pharmacist is a rude not caring person you well ever meet rude and down right ugly to her patients.She straight up lied to me about my pain meds.I have brain cancer stage 2 and she knows this ive been going to same pharm the whole time.She could care less about my pain i know the rules ive been on meds for over a year now do to chronic... Read more

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