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2.3 Based on 107 reviews
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  • Customers like
    • Staff at local store 6
    • Products 5
    • Staff 5
  • Customers don't like
    • Pharmacist 8
    • Attitude of employees 8
    • Customer service 7

I have big complaint about the Rite Aid store on Ontario St in Cohoes. My sister moved in to a senior building close to the drug store. We pick up a few things and wanted to get a rite card. The cashier up front was helping us. Started to any way. Never said hello,or smile kept a puss on her face. A parrenty her son was in the store age between 10 and 12. She was arguing With him and yelling at him. Because he kept bringing items to the... Read more

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  • From mobile
  • Aug 20
  • #904455

I agree, this is straight out fraud!:I never signed up for this kid cents program. I just emailed them about this. They are about to lose another customer here, if this isn't straightened out soon!!

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Let Me Put It This Way, The Stupidity Behind Your Pharmacy Techs Are Just Astronomical, Whether I have Insurance Or Not Makes No Never Mind Whatsoever, It Seems Every Time I Need My Prescription "RE-FILLED", They Seem To Have Their "*** UP THEIR THUMPS", It's Been A Continueous Struggle Month After Month-Year After Year. . .What Part Of A.D.A.P(Aids Drug Assistance Program), The Ryan White Program- Federally Funded Mind You That, They Your... Read more

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Can't sign in to account due to multiple accounts so tells me to call Plenti at 1800#. Called at 8:00 AM. and after going through prompts for 15 minutes only told told to call back during regular business hours!! One would think that would be the first message heard!! NOW AFTER SUBMITTING COMPLAINT BEING TOLD TO ENTER AT LEAST 100 WORDS. Trust me you do not want me to fill in 100 words! CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS... Read more

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  • From mobile
  • Aug 16
  • #901874

Never have drug needed lie all the time and rude

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  • From mobile
  • Aug 16
  • #901405

Male pharmicist at lavonia needs a new career very arrogant thinks his time is more valuable than customers. Im contacting main office ive seen the way he treats others as well.

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I have been dealing with this one pharmacist for years. She acts like she doesn't want to do her job. She has an attitude and constantly disrespects me. She didn't want to put a discount card to my medication and lied and told me the final price of the meds with the card which was more than the medication alone. I've decided to transfer my prescriptions elsewhere. I tried to be nice but I am tired of being disrespected. The customer service... Read more

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I'm ashamed to say that I was almost a victim of a scam in name of Peco, were the scammers called me with detailed information about my account and after almost convincing me to pay $1,000.00 for "Peco"not to cut my power during business hours, I was sent to get a MoneyPak green card at the Rite Aid store. I got 2 Money Pak green cards for $500.00 dollars each and on my way back to my store, I realized that it was a scam. I returned to Rite... Read more

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  • From mobile
  • Aug 08
  • #897073

Doraine was super friendly at checkout.. You guys need more positive energy like her around Rite Aid Stores.. Wonderful experience

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Mio MI. rite aid The absolute worst customer service of any store anywhere in the United States that I've ever been in all capital a LL employees are rude !!! A different pharmacist every time I go in one of their checkout clerk's owes everyone in the community money very unprofessional she's a thief why is she working there. Not one person in that store is trustworthy or for that matter has any right working with the public!!! I work *** hard... Read more

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