Rite Aid
Reviews and Complaints
RUDE, UNPROFESSIONAL PHARMACIRiteAid Pharmacy (Westwood, CA)
Prescription price
Given a hard time about a lighter
07/02/18 11:54 AM Cashier #5264**** Store Canyon RD Puyallup, WA
I'm not by any means under 18 years old I am a senior who went into rite aid to purchase a few things one was a lighter. The cashier was rude and in my opinion gave me a very hard time she told me she had to see my ID and then she said take it out of your wallet .
this was only a lighter I wasn't buying cigarettes a lighter and some band aids. All I can say is Rite aid just gave Walgreens a new customer I will never go back there, I have looked up the laws in WA and don't see any on lighters and seniors!
Paying with an ATM card
I purchased the Winnie shopping cart and the wheel broke so.
Terminated
Store has only one employee each day.
The worst experience ever
- Service
- Rude employee
- Did not proactively attempt to communicate
Customer complaint
Pissed
Horror
Problematic transition to Walgreens and mean employees
- Liliana at the pharmacy gives a horrible customer care
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Verified ReviewerHostile Working Enviroment Store 11617
I Was Working At The Above Store 600 St James Ave Goose Creek South Carolina. The Manager Cathy Norman.
Very Rude And disrespectful I Gave Her A Four Page Written Report About The Disrespect Shown To Me By A Cashier Miss Alex. I Also Informed The district Manager Tim J. Riederer. Nothing Was Done.
She Miss Cathy Called a Meeting Informing Us The Overnight Shift Supervisors Tat Our Job Include Off Loading the Truck with The Truck Driver. I Was On Duty When The Truck Arrived At About 3.05Am, I Started To assist The driver as Instructed, Then Around 3.15am Miss Alex arrived And Took Over The Operation Telling The Driver Where To Put What, Then Came Manager Miss Cathy, Then Came Assistant Manager Miss Natalie, The Other Overnight Shift Supervisor On Duty With Me Mr Ismael Came And Wispered To Me That Miss Cathy Told Him That I Had Fax The D/M. Work Continued About15minutes Later Miss Cathy Asked Me To Get Everyone Together She Then Started By Pointing Her Finger To Me Accusing Me Of Faxing The D/M Mentioning That Everything That Goes To him Comes Back To Her. I Humbly Said I Did not, Miss Alex Again Disrespected Me By Saying And You Mr Anthony You Do not do Your Work, I Asked Her What Did She Mean, She Replied You Do Not Put Up Your Totes, I Turn To Mr Ismael And Ask When you came In Late Last week what was I Doing, He Said Putting up Totes And you did 45 Because I Counted The empty And took Them to the Back Room.
I Did Another Written Reported And submitted It to Miss Cathy Along With Copies Of The first Report Made About Miss Alex, The D/M Was Also Given These Report. I Later Spoke To The D/M About Theses Issues And Requested That They Be addressed He Agreed Informing That It Is Now An H/R Matter And Mr Patrick Peters Human Resourse D/M Will Be Contacting me. We Did Expierence a Snow storm Here In south Carolina But The Mr Peters Never contacted Me. Now Miss Cathy Every Chance she gets Have to Keep Reminding Us That She Has Been Employeed for the Past 30 Years And Can Do No Wrong.
I Contacted The Ethics Office wit no luck.
I Will Now Be contacting Channel 5 News And The south Carolina Board also Notifying Walgreens Pharmacy the New Owners Of Rite Aid About This EntireEpisode. Thanks
Buying outdated products
Me senti descriminado
Ayer pase a comprar cerveza en la tienda de RITE AID de la calle 53 st and 5av en brooklyn ny y cuando ya boy a pagar la cajera me pide mi id yo se k algunas farmacias de esta cadena la piden o si no solo piden tu fecha de nacimiento ok yo le doy la id municipal de ny y me dice k esa id no sirve praticamente me dio entender k es basura y me pidio una id del estado de ny y le ensene la de snap pero no tenia mi foto y dijo tampoko sirve y dice no t puedo vender la cerveza porque tus id no sirve y yo le dije esta bien pero me trato de una forma muy prepotente y como que se ria burlandose discretamente me senti descriminado ella parecia ser puertorriquena o dominicana por el asento de su español
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Please don't take it out on the cashier who is only doing what management is forcing them to do every customer is required to show Identification for every tobacco or related purchase. It is programmed in the register and they are threatened with termination if they don't do it.
As someone who used to work at a Rite Aid, this is accurate. It didn't matter if you were clearly over 18, you always had to pull out your ID.
There was actually someone at my store who was fired because they didn't ask a woman for her ID when she bought cigarettes, and she was clearly over 18. She reported it to corporate (she was one of those spies that comes in to make sure you're following policy) and the cashier was fired. Also, my store is in PA, and we don't have any laws that always require ID, even if the person looks over the legal age.
It's a Rite Aid policy, and it does suck. I'm so glad I don't work there anymore.