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Resolved: Rite Aid

Had an issue with a pharmacist there, have been for years contacted the right people for complaint and I no longer get my prescriptions filled there. Rude, unprofessional and I dislike it. My issue is resolved. All customers ask for is professionalism and not attitude from pharmacists. Smile while serving customers! I was refused when asked to use a discount card. She was so lazy to the point that she didn't want to make the phone call to the number on the discount card to help me (the customer) save money! Isn't that her job? Then told me to read the card when it didn't come up to the expected price.
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Review
#913036 Review #913036 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Oxycodone Prescription Refill Review from San Jose, California

I've been going to my Rite Aid for over 10 years I've had arthritis and get Norco every month and I have to wait as a pharmacist has to do a thorough investigation and hold me up for a week every time I feel it I went in a week ago to let her know I was having a total hip replacement and that I was going to need to have Oxycodone in which he have it available she gave me this I don't know what which one you're going to need and blah blah blah well here I am and she has made me wait a whole week as she says she has to order it and verify the hard copy I have insurance with Kaiser but my union doesn't allow me to go to Kaiser Pharmacy they want to play God and I want to see where I want to file a huge complaint I'm done
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Review
#911543 Review #911543 is a subjective opinion of poster.
Reason of review
Order processing issue
buycott rite-aid: the reason? all ages being i.d. every time to buy beer/alcohol and being told because "it's corporate policy" feels like an invasion of privacy / borderline criminal. i like an occasional beer, and i like good prices, but this feeling of forced to...
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2 comments
Anonymous
#1234964

You're seriously comparing bullying to having to show your ID..? Invasive? Aren't there worse things to complain about? Maybe you need to stop drinking if minor universal US p...

Review
#908961 Review #908961 is a subjective opinion of poster.
Cons
  • Corporate policy
Reason of review
corporate policy
Preferred solution
Let the company propose a solution
I have big complaint about the Rite Aid store on Ontario St in Cohoes. My sister moved in to a senior building close to the drug store. We pick up a few things and wanted to get a rite card. The cashier up front was helping us. Started to any way. Never said hello,or...
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1 comment
Anonymous
#1202931

Her name was Toni

Review
#906138 Review #906138 is a subjective opinion of poster.
Reason of review
Poor customer service

Kidcents Program Review

3.1
Details
I agree, this is straight out fraud!:I never signed up for this kid cents program. I just emailed them about this. They are about to lose another customer here, if this isn't straightened out soon!!
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Review
#904455 Review #904455 is a subjective opinion of poster.
Reason of review
Bad quality
Let Me Put It This Way, The Stupidity Behind Your Pharmacy Techs Are Just Astronomical, Whether I have Insurance Or Not Makes No Never Mind Whatsoever, It Seems Every Time I Need My Prescription "RE-FILLED", They Seem To Have Their "*** UP THEIR THUMPS", It's Been A...
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1 comment
Anonymous
#1229573

You do know you don't have to Capitalize Every Letter Of Every Word right?

Review
#903062 Review #903062 is a subjective opinion of poster.
Cons
  • I was lied to
Reason of review
All Of The Above
Loss
$2
Preferred solution
You Wouldn't Want My Solution, Unless H.R. Is Willing To Hire Me On As An Associate With Your Company(Presently Unemployed) Looking For A Job And Just Trying To Get My Monthly Medical Prescriptions...!!! criptions
Tags
  • Pharmacies

Rite Aid in Old Town, Maine - Plenti Program

3.9
Details
Can't sign in to account due to multiple accounts so tells me to call Plenti at 1800#. Called at 8:00 AM. and after going through prompts for 15 minutes only told told to call back during regular business hours!! One would think that would be the first message heard!! NOW AFTER SUBMITTING COMPLAINT BEING TOLD TO ENTER AT LEAST 100 WORDS. Trust me you do not want me to fill in 100 words! CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS CVS! Thank you
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Review
#902119 Review #902119 is a subjective opinion of poster.
Pros
  • Cashiers and stock personnel
  • Staff at local store
Reason of review
Plenti Programming

Rite Aid Customer Care Review

1.4
Details
Never have drug needed lie all the time and rude
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Review
#901874 Review #901874 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid Pharmacist Review

Male pharmicist at lavonia needs a new career very arrogant thinks his time is more valuable than customers. Im contacting main office ive seen the way he treats others as well.
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Review
#901405 Review #901405 is a subjective opinion of poster.
Reason of review
Poor customer service
3.8
Details
I have been dealing with this one pharmacist for years. She acts like she doesn't want to do her job. She has an attitude and constantly disrespects me. She didn't want to put a discount card to my medication and lied and told me the final price of the meds with the...
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Review
#900437 Review #900437 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Rude cashier
  • How they deal with customers
  • I was lied to
Reason of review
Poor customer service