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3.1
Details
Cashiers in 92040 store rude and incompetent, Issue with rewards card which they put on me. I the problem.have called customer service on two occasions attempting to correct the problem. Cashier rudely told me to call again. Additional registers not opened when there...
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Review
#1319894 Review #1319894 is a subjective opinion of poster.
Cons
  • Poor customer service and disrespectful cashiers
Reason of review
Poor customer service
Preferred solution
Personnel training/review policies

Rite Aid in Baltimore, Maryland - Bad customer service

3.5
Details
I call concerning my mother medicine. And the man was talking real nasty to me. They give me the wrong insulins needs. The pharmacy need to teach there workers customer service.
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Review
#1317390 Review #1317390 is a subjective opinion of poster.

Rite Aid - Complaint

There is cashier in your Morgantown,Ky location named Beth, who is very rude and unfriendly.vNot the first time it had happen with her. She actually was rolling her eyes ,when I was having issues with my debt card.Very rude and immature. I will move my meds and stop coming to this location. Ty
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Review
#1314340 Review #1314340 is a subjective opinion of poster.

Rite Aid in West Reading, Pennsylvania - Employee needs a new job, and attitudell

2.9
Details
Steve one of your managers at West Reading,Pa.store is a rude ,insulting employee.I had 3 issues with him.I seen him with other customers being a total jerk.And to his co-workers he is rude and bossy to them.He is in the wrong business his people skills are the worse I have seen ..EVER!! A former Rite Aid shopper.Lynn Hinsey#484-869-2502 .I use Walmart for my go to store.
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Review
#1305021 Review #1305021 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
Rite Aid - Pre programed employees
Rite Aid #03958 Brooklyn Had to fill a prescription at this location recently and was told that half of the proscription was not covered with my health plan then the cashier was nice enough to show me the item that was not covered in the plan on the shelf very...
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Review
#1304328 Review #1304328 is a subjective opinion of poster.
Pros
  • Always room for improvement
Cons
  • Pharmacist reaction to mistake she made
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Rite Aid - Worse pharmacist

1.0
Details
Worst pharmacist at Shelby TWP rite aid Pharmcy No compassion I would prefer to talk to a computer customer service than talking to a pharmacist at that location Unfortunately my parents prescriptions are so many for me to transfer to a different Pharmcy I have been with them for the past 15 years yet this is the worst service I ever received from that particular location Occasionally I have to drive 30 min to a different location just to avoid them
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Review
#1304208 Review #1304208 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Happy customer

4.4
Details
Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
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Review
#1302733 Review #1302733 is a subjective opinion of poster.
Reason of review
Good customer service
Every month they try find a reason to delay my pain medication,something wrong with prescription,gotta call Dr, to confirm this or that EVERY month for 6 month.I come in with the same perscription EVERY month.I feel they are descriminating against me because it is a...
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2 comments
Anonymous
#1514927

{{Redacted}}, I told you to get help yesterday. And I don't mean more pills. 4-1/2 years, if I recall correctly, is too long to stay on any type of pain meds. You had better g...

Review
#1298502 Review #1298502 is a subjective opinion of poster.
1.0
Details
My name is Angela Fahlenkamp I dont know how many times Rite Aid has made me go without my pain medications but this is so fricking tiring that it causes me stress every month, going for days without it makes me go through withdrawals and the pain is excruciatingly...
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10 comments
JellyDoll
#1514873

Um, also, you may not wish to leave your full name. This is a public site.

Review
#1298101 Review #1298101 is a subjective opinion of poster.
Reason of review
Poor customer service
I went to Rite Aide on Smith street in perth amboy nj.I hv a OTC card which allows me to purchase medicines, The woman cashier Very Rudely told me tha i was purchasing to many medicines which was totally none of her business if the otc program didnt want me to.purchase...
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Review
#1297718 Review #1297718 is a subjective opinion of poster.