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Poor service

Went to pharmacy in Greentree shopping center, dover DE, and waited for what seemed hours. Guy in front of me had 20 to 30 non pharmacy items. There was one of 2 registers in service and a staff of 4. Finally I stepped up and said I had to leave, at which time I was waited on.style=" At times like that shouldn't both registers be open and/or have a sign "Limit of 100 non pharmacy items"
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ID
#1827363 Review #1827363 is a subjective opinion of poster.
Preferred solution
Apology
its terrible I have been going to rite aid for 6 yrs and my dr had me for yrs on a 15 mg pill 3 times a day and then out of paranoia my dr forces me to take a 10 mg pill three times a day which I have side effects plus my pains increased from 4 surgeries so I found a...
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ID
#1823363 Review #1823363 is a subjective opinion of poster.
Location
Novato, California
Preferred solution
I am legitimate pain patient and shouldn't be treated like a criminal at 910 diablo store and have used this store and the sonoma and San Rafael store you people should have the records I used the 15 mg medications and its not at all illegal in california

Go to Wal Mart in Moses Lake WA

About the store in Moses Lake Washington. They will NEVER fill a prescription unless you are in the store. NEVER!!! I called 3 days in advance once and still wouldn’t fill prescriptions. The head pharmacist is a smart assed moron with bad breath
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ID
#1809855 Review #1809855 is a subjective opinion of poster.
Location
Moses Lake, Washington

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Make sure you count your prescription pills before you leave the store

Rite Aid - Make sure you count your prescription pills before you leave the store
Rite Aid - Make sure you count your prescription pills before you leave the store
I picked up 3 prescriptions for pills for 90 days at the Angels Camp CA pharmacy. I have a 7-day organizer that I put them in. I got a voice mail message the other day that my new scrip is ready for pick up. I don't know how the pills are counted out, but it seems like I was short of my cardvedlol (coreg) and had too much of Lisinopril (9) and hydrochlorothiazide (12) or else they have them overlap. I did the math and then figured that I didn't get the allotted 180 pills for coreg for the 90 days (those are 2x/day). Can you make sure the staff pays more attention when they count out the pills? Thank you
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ID
#1801923 Review #1801923 is a subjective opinion of poster.
Service
Rite Aid Prescription Refill

Look for a new pharmacist

They changed suppliers, denied doing so until I proved otherwise and continue to hide behind no knowledge of reasoning for supplier change. Customer isnt their primary issue or concern as they simply count the pills. I need a pharmacist who does care why their customers are not being served. They deny all changes.
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ID
#1799987 Review #1799987 is a subjective opinion of poster.
Location
Manchester Township, New Jersey
Preferred solution
Service.

Refund

On the 16th or 17th of June $500 did not go through I put money on jay pay card. I did it twice and no Receipt printed on the 2nd one and The manager were not give me my money back. I complained and called corporate. I need somebody to get ahold of me please 814384****.terrance nagare
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ID
#1795605 Review #1795605 is a subjective opinion of poster.
Location
Erie, Pennsylvania

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Verified Reviewer

Horrible

I tried calling customer service and was on hold for 30 minutes. I visited the Journal Square store on JFK Blvd. in Jersey City 07306 today 2/1/2020 and nothing in stock so I asked to substitute bounty towels on sale because I have done before. Mariam was acting manager would not and said manager was not there. She didnt want to help me and I am dissatisfied with uncooperative attitude. I needed the paper towels and waited in line to be dismissed. I have been a long time customer and that is sad when you are trying to give your business to riteaid. They should get nicer friendly employees that like their job and want to help customers.
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ID
#1779236 Review #1779236 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Service
Rite Aid Cashier
Cons
  • Rude cashier
Reason of review
Poor customer service
Preferred solution
Receive the discount for sale items with 10.00 bonus cash

Stay away

This store in Hoquiam, WA, is BAD. They do not dispense the prescriptions as written, if it does not suit them. Careless about non-child-proof caps. I had to go out in the weather (I am 72 years old, disabled) to get my neighbor to open my bottle, because they put on the wrong cap. They could have cared less when I called them to complain. They get a prescription which they cannot fill, for one reason or another, and never bother to notify me, until the time when I go to pick it up.
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ID
#1768685 Review #1768685 is a subjective opinion of poster.
Location
Aberdeen-Hoquiam, Washington
Service
Rite Aid Pharmacist
Pros
  • Limited number of pharmacies in the ares
Cons
  • There is very little competition
  • Can do as they want
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Dont bother trying to call customer service,they dont answer the phone

I have tried to call Rite Aid customer service for 2 days at the phone # they list 1 80* 748 **** and listen to their piano playing for up to 20 minutes before hanging up tired of waiting for someone to answer the phone...ENOUGH, no wonder so many people bad mouth RITE AID !!!
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ID
#1767187 Review #1767187 is a subjective opinion of poster.
Cons
  • Too many to list
Reason of review
Poor customer service
Preferred solution
dont bother shopping at RITE AID ( WRONG AID )

Don't fill prescription from Rite Aid

They have started getting generics from an unregulated company in India Camber Pharmaceuticals ... who recently recalled Losartin for cancer containment...now Rite Aid is peddling Camber Pharmaceutical hydrocodone pills.. total garbage...all to save a couple bucks...and who knows what other drugs they are supplying, potentially poisoning Americans...just so Rite Aid can make more dollars DISGRACEFUL Find a different pharmacy !
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ID
#1766461 Review #1766461 is a subjective opinion of poster.
Pros
  • Products
Reason of review
Bad quality
Repeated difficulties month after month filling an Aimovig prescription with a manufacturers coupon. Instead of finding out how to process the coupon, they kept sending me away and telling me the coupon couldnt be applied. One month customer service for the coupon...
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ID
#1765651 Review #1765651 is a subjective opinion of poster.
Location
Babylon, New York
Reason of review
Poor customer service

Don't get prescriptions or vaccinations here!

Charged $171 for shingles shot, said it covered both shots, then, when I came back for the second shot, they wanted to charge me $171 again. They lied and had a really bad attitude. I have insurance and Medicare. Acme charges $40 for these two-shot vaccine.
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ID
#1755349 Review #1755349 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Reason of review
Poor customer service
Loss
$172
Preferred solution
Deliver product or service ordered

Don't Rite Aid go to Walgreens

I called and made a complaint. I was told someone would call me in 24 to 48 hours. No one called me and its 5 days ago I complained. I won't be doing business with Rite Aid again. I'll go to Walgreens.
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ID
#1753775 Review #1753775 is a subjective opinion of poster.
Service
Rite Aid Manager
Cons
  • Unprofessional assistant manager
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Full refund

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Verified Reviewer
I had my prescription filled in October and November at Rite Aid. It was $86.00. that's high, but doable. I take it in in December. They try to charge me $350.00. How can that be possible. 400% increase. Ridiculous. I told this new pharmacist, fine, go ahead and fill...
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4 comments
#1797754

You seem to have a rather low opinion of pharmacists. Perhaps you are unaware of the educational and licensing requirements in order to become one.

Look it up. His asking why you don't have insurance is an innocuous question but a rather pertinent one considering the expensive drug(whatever it is, you say not)you are taking.

By all means, have your scripts filled elsewhere. Perhaps Walmart would be more to your liking?

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ID
#1748273 Review #1748273 is a subjective opinion of poster.
Location
Smyrna, Delaware
Service
Rite Aid Pharmacist
Reason of review
pricing/poor customer service/liars
Loss
$386
Preferred solution
Let the company propose a solution

Anyway to make a buck

Noticed my bill was rounded to the next dollar. In the tradition of corporate *** one must read the fine print of their wellness program. Never realizing , when I clicked on the donation doe kidsense, that it would be a cradle to the grave perpetual donation, nor did anyone offer this info when I did my instore 1 time donation. Another scam
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ID
#1745866 Review #1745866 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Reason of review
Truth in giving to riteaid charity
Loss
$40
Preferred solution
Full refund