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1.1
Details
I arrived at the store location at approx 8:30pm Aug 27 at the address 145 Amherst St, Nashua, NH 03064. Walking in, woman was at the counter with a customer. I heard her give me an appropriate greeting. I responded with "good evening, Miss" looking for the isle having...
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Review
#1340373 Review #1340373 is a subjective opinion of poster.
Cons
  • She clearly does not want to work there if showing this demeanor
Reason of review
unprovoked interaction with customer
Preferred solution
I arrived to purchase items. I encountered unwarranted comments and replied. Next time my reply won't be with words.
5.0
Details

Update by user Sep 11, 2018

Hello, And, Thank You for your help. I am very pleased with the results after speaking with the manager, Nikki.

Nikki actually took the time to contact me to hear my complaint.

Nikki was both VERY professional and helpful. Nikki and her Pharmacy Associates are...

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1 comment
Anonymous
#1538121

Why not speak to the head pharmacist? Or contact the regional manager.

Review
#1327778 Review #1327778 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Reprimand associate. Too old to act like she does. She should know better.
In my unprofessional opinion, Rite Aid may have defrauded me by skimming funds off my card without my knowledge or knowing approval to join any ongoing program. I was asked once a while ago to “round up”, and it was never mentioned again. No way was I told that it was...
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Review
#1327315 Review #1327315 is a subjective opinion of poster.
3.1
Details
Cashiers in 92040 store rude and incompetent, Issue with rewards card which they put on me. I the problem.have called customer service on two occasions attempting to correct the problem. Cashier rudely told me to call again. Additional registers not opened when there...
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Review
#1319894 Review #1319894 is a subjective opinion of poster.
Cons
  • Poor customer service and disrespectful cashiers
Reason of review
Poor customer service
Preferred solution
Personnel training/review policies

Rite Aid in Baltimore, Maryland - Bad customer service

3.5
Details
I call concerning my mother medicine. And the man was talking real nasty to me. They give me the wrong insulins needs. The pharmacy need to teach there workers customer service.
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Review
#1317390 Review #1317390 is a subjective opinion of poster.

Rite Aid - Complaint

There is cashier in your Morgantown,Ky location named Beth, who is very rude and unfriendly.vNot the first time it had happen with her. She actually was rolling her eyes ,when I was having issues with my debt card.Very rude and immature. I will move my meds and stop coming to this location. Ty
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Review
#1314340 Review #1314340 is a subjective opinion of poster.

Rite Aid in West Reading, Pennsylvania - Employee needs a new job, and attitudell

2.9
Details
Steve one of your managers at West Reading,Pa.store is a rude ,insulting employee.I had 3 issues with him.I seen him with other customers being a total jerk.And to his co-workers he is rude and bossy to them.He is in the wrong business his people skills are the worse I have seen ..EVER!! A former Rite Aid shopper.Lynn Hinsey#484-869-2502 .I use Walmart for my go to store.
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Review
#1305021 Review #1305021 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
Rite Aid - Pre programed employees
Rite Aid #03958 Brooklyn Had to fill a prescription at this location recently and was told that half of the proscription was not covered with my health plan then the cashier was nice enough to show me the item that was not covered in the plan on the shelf very...
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Review
#1304328 Review #1304328 is a subjective opinion of poster.
Pros
  • Always room for improvement
Cons
  • Pharmacist reaction to mistake she made
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Rite Aid - Worse pharmacist

1.0
Details
Worst pharmacist at Shelby TWP rite aid Pharmcy No compassion I would prefer to talk to a computer customer service than talking to a pharmacist at that location Unfortunately my parents prescriptions are so many for me to transfer to a different Pharmcy I have been with them for the past 15 years yet this is the worst service I ever received from that particular location Occasionally I have to drive 30 min to a different location just to avoid them
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Review
#1304208 Review #1304208 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Happy customer

4.4
Details
Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
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Review
#1302733 Review #1302733 is a subjective opinion of poster.
Reason of review
Good customer service