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Rite Aid in Brooklyn, New York - Bad customer services

I went there everyday for an entire week trying to get my medication... struggling with my insurance because something was coming wrong.... and everytime i call my insurance they told me that pharmacist should it have called the help desk care mark... i told them that and they were just acting *** and very lazy they seem not want to be bother. they never took the phone to make a single phone call and solve the problem...in the otherhand, i went to Duane Reade and I did'nt have to bother going back and forth because since the very beginning they show up lots of interest in keeping their customer happy ...Rite Aid at 960 halsey brodway is the worst pharmacy i have ever being... those girls in the pharmacy are very lazy and too rude.
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Review
#394900 Review #394900 is a subjective opinion of poster.
Loss
$90

Rite Aid - Violated my privacy rights and discriminated against me and my kids

The staff at the middletown ny store which is on 701 route 211 are rude, disrespectful and unprofessional. They violated my privacy rights by yelling out what I was picking up and I was insulted and embrassed by the Maryann because she assumed by looking at me that I couldn't afford my co pay and kept telling me it was $80.00 and never give me a chance to pay which resulted in my children never receiving their medication and I had to end up going to another pharmacy and having the doctor call it in again.They put my children's health at risk and discriminated against me and I have been a loyal customer for over 8 years. I always have had issues at this rite aid but continued to use them because of convenience but after this I am taking me and my families business elsewhere and informing everyone I know and companies I work for to do this same.And I'm reporting this with human rights and anyone else that can help me so that this never happens to anyone else again.
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13 comments
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#394853 Review #394853 is a subjective opinion of poster.

Rite Aid in Goose Creek, South Carolina - 03/19/2013 Cashier #116178551 7:51PM

I was at Rite Aid Store #11616 and they were out of my hair color so she called to the Rite Aid Store #11617 to see if they had it. They did so she had them hold it for me. I drove all the way down to the other store and a large and tall young man waited on me. I told him who I was and he put my hair color on the counter. After paying for it I realized I needed hair spray so I went to go grab it and the young man would not allow me to take my bag with my receipt in it to go look at hair spray. I said to him as I am dressed in a lab coat and scrubs and had just worked 15 hours: do you think I am going to steal something??? He said I don't care and I said never again!!!!I have worked for the same periodontal surgeon for years. I am highly respected and I will not be treated like a common criminal when I did nothing wrong. I drove way out of my way to get an item that is three dollars cheaper at Walmart. I will never again shop at Rite Aid I was highly insulted and embarrassed since there were 3 other people in line. You lost a great customer. If you are truly interested in knowing who I am my Wellness card #MK95 375 506 029.
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10 comments
Review
#394128 Review #394128 is a subjective opinion of poster.

Rite Aid - They judge and lie each week

For over a year now rite aid has been lying to me about receiving a fax from my doctor or they lie and say the doctor didn't authorize my prescription or something each week for over a year. I am so sick of this. I have had to do without this medication that I have to get each week. I have had 4 different doctors with this same medication and I get the same from rite aid with each of them, so I really don't think each different doctor has been at fault here. I cry I get sick from not having this medication and they have me so stressed. I hate the people behind the counter at the rite aid pharmacy, hate them!!!!!!
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3 comments
Review
#392719 Review #392719 is a subjective opinion of poster.
Tags
  • Pharmacology

Rite Aid - Stiffed out of Wellness Card Points for years purchases

Tried to Loginto The Rite Aid Wellness Card Web Site, Finally contacted their tech, support only to be informed that was not a registered customer. I have a Log in user ID and Password that worked in the Past. Basically they scammed me out of about a years + of purchase credits to the Card. Conveniantly to their benefit all the datas seeemed to be LOST ! I Consider this just another scam to get business by a Large Corporation. I simply ceased doing business with them Their LOSS a number of other honest companies would love my money.
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2 comments
Review
#391662 Review #391662 is a subjective opinion of poster.
Loss
$50
Tags
  • Confidence trick

Rite Aid - Got screwed

Needed blood pressure medicine after having child. They only were able to fill partially and gave it to me without having to pay. I was told to come back two days later to get the rest. I went back two days later and my medicine was not in the shipment. They gave me a little more, still without paying. Next day, the doctor prescribed a new kind of medicine, no longer needing the original medicine. I went to fill that new prescription at drive thru. When I got home, they had put rest of original prescription in the bag and on my bill without telling me. So now I have 70% of a prescription I don't need...they won't give any store credit or anything saying "they did me a favor" by letting me have 30% of the prescription without paying for anything. I say, it will be a favor if I ever go back to Rite Aid.
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1 comment
Review
#388232 Review #388232 is a subjective opinion of poster.
Loss
$70

Rite Aid in Nelson, Georgia - NO VACATION

The store maniger and pharmatist refuse to give my wife any of the 4.5 weeks vacation she has coming. Shes been with them for over twenty years. The store dos not have any help at all. My wife is the onley full time person in the pharmisy. The rest are collage kids who onley work part time if they want to. Shame on rite aid for treating a very dedicated employee this way. I hope this gets a response from any body in the rite aid higherarky. Oh by the way my wife has not had a real vacation since 2009.
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2 comments
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#388107 Review #388107 is a subjective opinion of poster.

Rite Aid in Chattanooga, Tennessee - New Management

I'm an elderly customer who has been shopping at Rite Aid before it was Rite Aid. When I began shopping there over twenty years ago it was an Eckerds. I've never had an issue with this company until just recently. I was at the register buying my makeup when a new woman I have never met interrupted the cashier stating she was the new manager, Nancy something. Then before I can introduce myself she starts telling me I'm using too many coupons. I explained to her that I was raised during tough times and had always used coupons with no problems here and then she cut me off saying well today we don't let you do that anymore. I was very embarrassed and left confused. I decided to try CVS now that Rite Aid has changed their management and yes I remember CVS before it was CVS. In my day it was Revco.
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#387534 Review #387534 is a subjective opinion of poster.

Rite aid 130 burlington nj 08016

I absolutely hate Rite Aid they are so incredibly rude and unprofessional and untalented lazy bums working in there it takes 30 minutes to get through the drive thru at any given time is the day inside is no better they can never let you wait for 15 minutes to pick up your prescriptionthe pharmacist is on knowledgeable and unhelpful and this is not how you treat customers their complete waste of time I'm so tired of them done with them going to another pharmacy now!!! they're missing out on so much money from this former customer who has several prescriptions that I have been feeling for several years now too bad for themI guess they like giving away their competition to CVS when is just so easy to just treat your customers right and not waste our time and they would have no problem but they have been doing this for years so I doubt the daycare and I doubt that they were even listen to do anything
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2 comments
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#386079 Review #386079 is a subjective opinion of poster.
Loss
$1000

Rite Aid - Pharmacy Rude & Not Friendly

The first time was many months ago when i went in to get some med for sinus; I was standing waiting to be acknowledged or asked if they could help me but no one ever did. Little older lady was the only one I saw and she never once spoke or acknowledge I was there. Needless to say I walked out and said I would not go back but eventually have. Well today I go in get the card for my sinus med, stand in line and same little lady grabs the card and says I can not sell you this. I'm on this register and I can't ring that in. Thank you. I'm standing there with my mouth hanging open cause she was so fast and short with me I didn't have a chance to to say anything. She turned and kept walking. What???? Never asked if she could get me anything else, never recommended anything else and never told me when the register would be back up. Rude I tell you just plain rude... Where is the customer service in this place? I will NOT go back again...
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2 comments
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#382363 Review #382363 is a subjective opinion of poster.