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Arbutus Maryland -My husband and I switched to Rite Aid a few months ago to fill our scripts because there is a location literally right up the street from our house. My husband is insulin dependent, has been for over 18 years. The first time we go to fill his script...
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6 comments
Anonymous
#1487013

the manager of fountain valley is very mean the asains can buy all the soup on sale and not be told nothing ! but when i bought 4 i was told no only to per person is it becaus...

Review
#1250885 Review #1250885 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
RiteAid Pharmacy located 580 Bailey Rd, Bay Point, CA 94565. My son (who is 7) was issued an antibiotic, and spit up one pill because he's not used to taking whole pills. His doctor prescribed additional pills to cover the 1 pill he spit up. RiteAid informed me they...
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2 comments
JellyDoll
#1482255

Okay, here's what happened: the doctor called in a refill. The pharmacy got it, saw that it had just been filled and put it on hold. It's the INSURANCE company that wouldn't a...

Review
#1245669 Review #1245669 is a subjective opinion of poster.
Cons
  • Don not care about customer retention
  • Don not follow good business practices
  • Rude customer service
Reason of review
Poor customer service
Loss
$100
3.1
Details
I have a case # Misleading ticket advertising bags of chocolates get to register to other articles tell the cashier theses chocolates are 2 for 7$ She scans said to me with attitude no they’re not I said check the shelf we go together sure enough there was the tag I...
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1 comment
Anonymous
#1659248

Wow, what a nasty attitude from a cashier. And allow me to be the first to say you shouldn't be treated like. I wouldn't go back to that store ever again. I'm glad nobody has ...

Review
#1242605 Review #1242605 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Problematic transition to Walgreens and mean employees

2.3
Details
Liliana at Rite Aid 58-02 Queens Boulevard very nasty, rude and insensitive person who works in the pharmacy. Never apologize for the inconvinient transition from Rite aid to Walgreeens. I had to wait 24hrs without prescription of my two kids because the new system is defective and did not connect with the dr . Horrible experience. I hope that doesnt happen to anybody. Terrible sercice? Too poor treatmentt for clients
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Review
#1241284 Review #1241284 is a subjective opinion of poster.
Cons
  • Liliana at the pharmacy gives a horrible customer care
Reason of review
Order processing issue
Rite Aid - Ripped off
on 4/16/2018, I was printed out a receipt that stated i will receive a 100$ bonus cash reward, then when i went online i was told i wasn't going to get the 100$ cash reward because of an error, that rite aid did, and that i was to be given a 1$. i should be entitled to...
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2 comments
Anonymous
#1513692

Are you for real? You should have earned a dollar and you got a dollar! You are not being awarded a 100 because the purchase you made didn't earn it. The bottom of your receip...

Review
#1235232 Review #1235232 is a subjective opinion of poster.
Cons
  • Offer of a 1
Reason of review
BonusCash Reward
Loss
$100
Preferred solution
Full refund
My son came home and asked me if I had signed up for Rite Aids Kidscents and I told him no. He said that I must have because he and I had been signed up for some time now. He showed my on our receipts that Rite Aid had been rounding up our charges for their charities....
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1 comment
Anonymous
#1464858

Employee here. The Kidcents program is not a scam, the money goes to children's charities in your community, you can even choose which one online. Now onto the point that you'...

Review
#1232619 Review #1232619 is a subjective opinion of poster.
Reason of review
Stealing from customers for their Kidcents charity
Just recently visited the Rite Aid pharmacy on Richmond Hwy Route one and the Pharmist ( sweta)was extremely rude and unprofessional when I her a question about the prescription. I didn’t the name ask her could tell me about it. She reply that she had other customer....
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Review
#1232142 Review #1232142 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
3.4
Details
Rite Aid - Horrible Customer Service
Was asked if I wanted to donate to charity upon checkout tonight, I replied "no" and chuckled at something my wife was doing right next to me and the cashier actually said to me "well if you think cancer in children is funny" (i didn't even know the charity was about...
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1 comment
Anonymous
#1637587

No one cares....

Review
#1231231 Review #1231231 is a subjective opinion of poster.
Pros
  • Pharmacy staff
Cons
  • Rude employee
Reason of review
Poor customer service
Tags
  • Rite Aid Customer Service

Rite Aid - Worst pharmacy service

2.3
Details
I am never greeted with a friendly hello and if I am on the phone asking a simple question about my Rx, I get unhelpful answers and the pharmacist is rude and short with me as if I’m am inconvenience to them.
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Review
#1230657 Review #1230657 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid in Monroe, Louisiana - Cashier is a thief

1.0
Details
My sister n I both had a cashier steal our Plenti points and told us both our card was declined. They did fire the girl for stealing on returns but this girl had stolen over 900,000 points from customers n I think she should be held accountable for her actions not just fire her. That’s why these kids don’t learn from their mistakes!! North 18th street Monroe , Louisiana!! Headquarters need to press charges against her!!! I’m pissed because she is just getting away with it.
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Review
#1230577 Review #1230577 is a subjective opinion of poster.
Reason of review
Poor customer service