Repeated difficulties month after month filling an Aimovig prescription with a manufacturers coupon. Instead of finding out how to process the coupon, they kept sending me away and telling me the coupon couldnt be applied.
One month customer service for the coupon called for me and told them how to process it. The very next month, they again told me the coupon couldnt be applied. I spent 30 minutes in the store asking Yunah the pharmacist to please just call the number on the coupon to find out how to process it. I was treated so rudely by Yunah and Thea the cashier, I never picked up the prescription.
Instead I had it transferred to a local, independent pharmacy. I couldnt be happier. They fill the prescription each month without a problem.
They get paid $500 and I receive my medication. Not only do I not use the pharmacy, I wont purchase anything in the store anymore either.
Reason of review: Poor customer service.
Location: 1200 Deer Park Ave, North Babylon, NY 11703