Old Orchard Beach, Maine
Featured Not resolved
6 comments

Hello, I am a 45 year old woman from Maine and I am a frequent user of lip balm/chapstick. I purchased Rite-Aid brand lip care from a rite-aid close by to where I live.

After just two days of using the product, my lips started burning. By the third day, they became red around the edges and swollen and I stated for form tiny white blisters as well. I stopped using the product on Saturday and my lips are STILL red and swollen.

I have NEVER had this reaction to ANY lip care product in my entire life! I have sent an e-mail to their corporate office with my complaint, however there was no option to upload any photos, so I did so here as proof.

Monetary Loss: $3.

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Anonymous
#1366231

I have used that lip care for 17 years and LOVE it!!! I can not find it anymore and I am beside myself!

It is the BEST lip balm I have ever found! I know many people who have used it and never saw anything like what is on your lips on any of my friends lips.

Anonymous
Layton, Utah, United States #1251263

If you are the reason they stopped making their original chap stick in the black packaging I am going to loose it. I have been using this product for 20 years and am devastated

Anonymous
North Conway, New Hampshire, United States #1234104

Return item. Get your money back.

Start buying sensitive skin products. Call your Dr.

First Born Triplet
#882715

I have a mild allergy to nuts, does this mean that Rite Aid should get rid of all nut products? It is an allergic reaction.

Anonymous
#878577

Looks like you have herpes. You need to be very careful where you put your lips these days.

Anonymous
#836881

So you had an allergic reaction. Can happen with anything, even something you've used before. What are you hoping they do for you?

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