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I arrived at the store location at approx 8:30pm Aug 27 at the address 145 Amherst St, Nashua, NH 03064. Walking in, woman was at the counter with a customer. I heard her give me an appropriate greeting. I responded with "good evening, Miss" looking for the isle having...
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1.1
I didn't like
  • She clearly does not want to work there if showing this demeanor
#1340373
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8/10/2018 Hello, Rite Aid has been my choice of pharmacy for many years now. However, one individual person working there has been the cause of quite a few customers that have decided to go elsewhere because of her rudeness. Now, I too am considering the same option...
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Anonymous
Anonymous

Why not speak to the head pharmacist? Or contact the regional manager.

5.0
Cheswick,Pennsylvania
#1327778
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In my unprofessional opinion, Rite Aid may have defrauded me by skimming funds off my card without my knowledge or knowing approval to join any ongoing program. I was asked once a while ago to “round up”, and it was never mentioned again. No way was I told that it was...
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#1327315
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Cashiers in 92040 store rude and incompetent, Issue with rewards card which they put on me. I the problem.have called customer service on two occasions attempting to correct the problem. Cashier rudely told me to call again. Additional registers not opened when there...
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3.1
I didn't like
  • Poor customer service and disrespectful cashiers
#1319894
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Rite Aid - Bad customer service

I call concerning my mother medicine. And the man was talking real nasty to me. They give me the wrong insulins needs. The pharmacy need to teach there workers customer service.
3.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
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#1317390
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Rite Aid - Complaint

There is cashier in your Morgantown,Ky location named Beth, who is very rude and unfriendly.vNot the first time it had happen with her. She actually was rolling her eyes ,when I was having issues with my debt card.Very rude and immature. I will move my meds and stop coming to this location. Ty
#1314340
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Rite Aid - Employee needs a new job, and attitudell

Steve one of your managers at West Reading,Pa.store is a rude ,insulting employee.I had 3 issues with him.I seen him with other customers being a total jerk.And to his co-workers he is rude and bossy to them.He is in the wrong business his people skills are the worse I have seen ..EVER!! A former Rite Aid shopper.Lynn Hinsey#484-869-2502 .I use Walmart for my go to store.
2.9
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Value for money
Website
West Reading,Pennsylvania
#1305021
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Rite Aid - Pre programed employees
Rite Aid #03958 Brooklyn Had to fill a prescription at this location recently and was told that half of the proscription was not covered with my health plan then the cashier was nice enough to show me the item that was not covered in the plan on the shelf very...
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1.5
I liked
  • Always room for improvement
I didn't like
  • Pharmacist reaction to mistake she made
#1304328
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Worst pharmacist at Shelby TWP rite aid Pharmcy No compassion I would prefer to talk to a computer customer service than talking to a pharmacist at that location Unfortunately my parents prescriptions are so many for me to transfer to a different Pharmcy I have been...
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1.0
#1304208
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Rite Aid - Happy customer

Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
4.4
Details
Customer service
Price Affordability
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Turnaround Time
Website
#1302733
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