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Summary of Rite Aid Customer Service Calls

19 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:34 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Rite Aid to Ask about:

Cards:

  • “I need to scam department because I got caught up in a scam and purchase $2500 in gift cards where I’m trying to retrieve my money back”
  • “Wellness card”

Staff:

  • “Bad service cashier was rude”

Product/ Service:

  • “Whated to buy a item out of the box”

Other:

  • “To see if my order went through”
  • “Human resourse”
  • “Wellness points”

About Rite Aid

Top 5 Likes about Rite Aid

Staff at local store, Staff, Products, Prices, Cheap prices

Top 5 Dislikes about Rite Aid

Customer service, Attitude of the employees, Attitude of employees, Violating privacy rights, Rude employee

Summary

Rite Aid Corporation is one of the largest drugstore chains throughout the United States, taking the third place. It is especially strongly represented on the East Coast. At the present time, Rite Aid operates about 4,800 locations in more than 30 states. The company was officially established in September, 1962 in Pennsylvania. Originally known as Thrif D Discount Center, the company was renamed to Rite Aid in 1968. The company is primarily focused on pharmacy services, offering prescription drugs and as well as over-the-counter medications, personal care items, health and beauty aids, cosmetics, household items, etc. Currently, Rite Aid closely cooperates with GNC stores, having included them into its chain.

Rite Aid reviews and complaints

Rite Aid is ranked 52 out of 643 in Pharmacy category

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Rite Aid Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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