Rite Aid Phone Numbers and Emails

Toll-Free Number:

  • (800) 748-3243

Customer Service:

  • (866) 967-4832
  • (410) 719-7608

Accounting/ Billing:

  • (717) 214-8887
    W-2 Department

Headquarters:

  • (717) 761-2633

Legal:

  • (855) 648-6980
    Opt-Out Requests

Rite Aid Emails:

General Info
Legal
rawebsite@riteaid.com
Claim Your Business
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Rite Aid Contact Information

Rite Aid Website:

Rite Aid Help Center:

Corporate Office Address:

Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States

Fax:

(717) 975-3754

Rite Aid Rating Based on 343 Reviews

Rating details

2.2
more details
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services

Rating stats

Rating trend

Summary of Rite Aid Customer Service Calls

144 TOTAL
CALLS
03:51 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rite Aid Customer Service?

Staff Question:

  • “Call and complain about the service that you have at one of your businesses”
  • “To complain about customer service”
  • “Poor service”

Cards Question:

  • “Google play gift cards saying need more information before it can redeem”
  • “Schedule appointment for covid-19 shot 4 gift card”
  • “Lost member card”

Employment Question:

  • “I haven't received my payroll check”
  • “Missing paystub”
  • “Payroll check”

Shipping and Delivery Question:

  • “Does rite aid deliver”
  • “I didn't get the cash back”
  • “Not received order and log in”

Request for Information Question:

  • “Question about my bill”
  • “I'm truthful find out about a delivery that ordered on rite aid.com”
  • “Asking question for product”

Account Question:

  • “Forgot username and password.”
  • “Trying to set up an account”
  • “No balance on my EBay gift card I bought from the Rite Aid store”

Payments and Charges Question:

  • “Rebate”
  • “Direct deposit issue”
  • “Direct Deposit”

Product/ Service Question:

  • “Need keys to start working”
  • “Proof of work”
  • “Whated to buy a item out of the box”

Website/ Application Question:

  • “App not working”
  • “App”

Activation/ Cancellation Question:

  • “Cancel todays order”

Refund Question:

  • “Refund”

Other Question:

  • “I like to file a complaint against an employee”
  • “Change phone number for my points”
  • “Not answering phone, not filling prescriptions in a timely fashion, filling prescriptions not needed”

About

Rite Aid Terms of Service
To read more: https://www.riteaid.com/legal/terms-and-conditions
Rite Aid Privacy Policy
To read more: https://www.riteaid.com/legal/privacy-policy
Rite Aid Pros and Cons

Pros: Staff at local store, Staff, Products, Prices, Pharmacist

Cons: Poor customer service, Rude employee, Attitude of the employees, Lack of customer service, Excuses

Summary

Rite Aid Corporation is one of the largest drugstore chains throughout the United States, taking the third place. It is especially strongly represented on the East Coast. At the present time, Rite Aid operates about 4,800 locations in more than 30 states. The company was officially established in September, 1962 in Pennsylvania. Originally known as Thrif D Discount Center, the company was renamed to Rite Aid in 1968. The company is primarily focused on pharmacy services, offering prescription drugs and as well as over-the-counter medications, personal care items, health and beauty aids, cosmetics, household items, etc. Currently, Rite Aid closely cooperates with GNC stores, having included them into its chain.

Rite Aid reviews and complaints

Rite Aid is ranked 74 out of 690 in Pharmacy category

Area Served

USA

Payment Methods

MasterCardVISADiscover

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