Rite Aid Phone Numbers and Emails

Toll-Free Number:

  • (800) 748-3243
Send Message

Customer Service:

  • (866) 967-4832
  • (410) 719-7608

Accounting/ Billing:

  • (717) 214-8887
    W-2 Department

Headquarters:

  • (717) 761-2633

Legal:

  • (855) 648-6980
    Opt-Out Requests

Rite Aid Emails:

General Info
Legal
rawebsite@riteaid.com
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How to Contact Rite Aid Customer Service?

Most Popular Number:

(800) 748-3243
Total calls: 107 Issues resolved: 2 Last call: Apr 2, 2024

What Is the Rite Aid Customer Service Phone Number?

The Rite Aid number for customer service is 1-800-748-3243. You can call Rite Aid customer service for general information about the company's services. To report fraud, call the 24/7 hotline at 1-888-748-3225.

The Rite Aid corporate office phone number is 1-717-761-2633. You can reach the official company representative at this Rite Aid headquarters phone number. If you experience difficulties accessing the website, dial 1-855-882-5951 or report the issue to this Rite Aid email address: rawebsite@riteaid.com.

The Rite Aid corporate phone number for the investor relations department is 1-717-975-3710. You can call 1-717-975-5718 for press inquiries. The Rite Aid corporate number for privacy-related questions is 1-855-648-6980.

What Is the Rite Aid Corporate Office Address?

The Rite Aid headquarters is located at 1200 Intrepid Avenue, 2nd Floor, Philadelphia, Pennsylvania, 19112. The Rite Aid corporate headquarters mailing address is Rite Aid Corporation, 30 Hunter Lane, Camp Hill, Pennsylvania 17011, United States. The Rite Aid corporate office address for privacy policy inquiries is Rite Aid Corporation, Attn: Privacy Officer, 200 Newberry Commons, Etters, PA 17319.

You can find Rite Aid addresses of the company stores and offices in the directory by clicking the Select a Store button in the top right corner of the main page. Enter your zip code or click the Store Locator for All Stores to find the Rite Aid corporate address you need.

Can I Contact Rite Aid Customer Support via Live Chat?

You can access the Rite Aid customer service chat from the Contact Us page. Click the chat icon in the bottom right corner of the screen and complete the form to initiate the session. The live support representatives are available Monday through Friday from 8 a.m. to 8 p.m. ET and Saturday between 9 a.m. and 5:30 p.m. ET.

You can also click the Chat With Us option to see the advisors ready to help. The Customer Service operators deal with rewards, gift cards, and store concerns. A Healthcare professional is available daily from 9 a.m. to 8 p.m. ET for consultations on medication-related topics, drug interactions, and side effects.

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Contact Information

Rite Aid Website:

Rite Aid Help Center:

Corporate Office Address:

Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States

Fax:

(717) 975-3754

Rite Aid Rating Based on 368 Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Rite Aid Customer Service Calls

189 TOTAL
CALLS
03:53 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rite Aid?

Staff Question:

  • “Horrible Service in the pharmacy”
  • “To complain about customer service”
  • “Call and complain about the service that you have at one of your businesses”

Cards Question:

  • “To get my digital COVID card”
  • “Gift card doesn't work”
  • “Google play gift cards saying need more information before it can redeem”

Shipping and Delivery Question:

  • “The pharmcay at the Rite Aid on Cedar and Nees, I havent recieved my inhalers and she got all upset with me when asking about if its going out today - to now 3:45 p.m. seeing if the delivery person had picked it up, yet. Again she was rude. I need my”
  • “Meds delivery”
  • “Does rite aid deliver”

Account Question:

  • “Unable to login to Payroll”
  • “Change phone number for my points”
  • “Forgot username and password.”

Employment Question:

  • “I haven't received my payroll check”
  • “Missing paystub”
  • “Payroll check”

Product/ Service Question:

  • “Need keys to start working”
  • “Received fake money from rite aid location”
  • “Proof of work”

Request for Information Question:

  • “Check on westren union”
  • “Question about my bill”
  • “I'm truthful find out about a delivery that ordered on rite aid.com”

Payments and Charges Question:

  • “Rebate”
  • “Fraud”
  • “Direct deposit issue”

Website/ Application Question:

  • “App not working”
  • “App”

Activation/ Cancellation Question:

  • “Cancel todays order”

Refund Question:

  • “Refund”

Other Question:

  • Employee complaint
  • “Rite Aid in East Palestine Ohio will not except the $10.00 Bulldog Bucks and their name is on the list for EPR. I tried to use it on February 4,2024 and I was told that Rite Aid's main Head Corporate office told their employees don't except these !!!”
  • Complaint major

About

Summary

Rite Aid Corporation is one of the largest drugstore chains throughout the United States, taking the third place. It is especially strongly represented on the East Coast. At the present time, Rite Aid operates about 4,800 locations in more than 30 states. The company was officially established in September, 1962 in Pennsylvania. Originally known as Thrif D Discount Center, the company was renamed to Rite Aid in 1968. The company is primarily focused on pharmacy services, offering prescription drugs and as well as over-the-counter medications, personal care items, health and beauty aids, cosmetics, household items, etc. Currently, Rite Aid closely cooperates with GNC stores, having included them into its chain.

Rite Aid reviews and complaints

Rite Aid is ranked 69 out of 766 in Pharmacy category

Area Served

USA

Payment Methods

MasterCardVISADiscover

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