Contact Rite Aid Customer Service
Rite Aid Phone Numbers and Emails
Toll-Free Number:
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(800) 748-3243
Customer Service:
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(866) 967-4832
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(410) 719-7608
Accounting/ Billing:
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(717) 214-8887W-2 Department
Rite Aid Emails:
Rite Aid Contact Information
Rite Aid Website:
Rite Aid Help Center:
Corporate Office Address:
Fax:
Summary of Rite Aid Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rite Aid Customer Service?
Staff Question:
- “Call and complain about the service that you have at one of your businesses”
- “To complain about customer service”
- “Poor service”
Cards Question:
- “Google play gift cards saying need more information before it can redeem”
- “Schedule appointment for covid-19 shot 4 gift card”
- “Lost member card”
Employment Question:
- “I haven't received my payroll check”
- “Missing paystub”
- “Payroll check”
Shipping and Delivery Question:
- “Does rite aid deliver”
- “I didn't get the cash back”
- “Not received order and log in”
Request for Information Question:
- “Question about my bill”
- “I'm truthful find out about a delivery that ordered on rite aid.com”
- “Asking question for product”
Account Question:
- “Forgot username and password.”
- “Trying to set up an account”
- “No balance on my EBay gift card I bought from the Rite Aid store”
Payments and Charges Question:
- “Rebate”
- “Direct deposit issue”
- “Direct Deposit”
Product/ Service Question:
- “Need keys to start working”
- “Proof of work”
- “Whated to buy a item out of the box”
Website/ Application Question:
- “App not working”
- “App”
Activation/ Cancellation Question:
- “Cancel todays order”
Refund Question:
- “Refund”
Other Question:
- “I like to file a complaint against an employee”
- “Change phone number for my points”
- “Not answering phone, not filling prescriptions in a timely fashion, filling prescriptions not needed”
About
Pros: Staff at local store, Staff, Products, Prices, Pharmacist
Cons: Poor customer service, Rude employee, Attitude of the employees, Lack of customer service, Excuses
Rite Aid Corporation is one of the largest drugstore chains throughout the United States, taking the third place. It is especially strongly represented on the East Coast. At the present time, Rite Aid operates about 4,800 locations in more than 30 states. The company was officially established in September, 1962 in Pennsylvania. Originally known as Thrif D Discount Center, the company was renamed to Rite Aid in 1968. The company is primarily focused on pharmacy services, offering prescription drugs and as well as over-the-counter medications, personal care items, health and beauty aids, cosmetics, household items, etc. Currently, Rite Aid closely cooperates with GNC stores, having included them into its chain.
Rite Aid is ranked 74 out of 690 in Pharmacy category
USA
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