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Contact Rite Aid Customer Service

Rite Aid Phone Numbers and Emails

Toll-Free Number:

  • (800) 748-3243
Call customer service
Send Message

Customer Service:

  • (866) 967-4832
  • (410) 719-7608

Accounting/ Billing:

  • (717) 214-8887
    W-2 Department

Headquarters:

  • (717) 761-2633

Legal:

  • (855) 648-6980
    Opt-Out Requests

Rite Aid Emails:

General Info
Legal
rawebsite@riteaid.com
Is this your business?

How to Contact Rite Aid Customer Service?

Most Popular Number:

(800) 748-3243
Total calls: 111 Issues resolved: 2 Last call: Apr 16, 2025
author avatar
PissedConsumer Reporter

The Rite Aid number for customer service is 1-800-748-3243. You can call Rite Aid customer service for general information about the company's services. To report fraud, call the 24/7 hotline at 1-888-748-3225.

The Rite Aid corporate office phone number is 1-717-761-2633. You can reach the official company representative at this Rite Aid headquarters phone number. If you experience difficulties accessing the website, dial 1-855-882-5951 or report the issue to this Rite Aid email address: rawebsite@riteaid.com.

The Rite Aid corporate phone number for the investor relations department is 1-717-975-3710. You can call 1-717-975-5718 for press inquiries. The Rite Aid corporate number for privacy-related questions is 1-855-648-6980.

The Rite Aid headquarters is located at 1200 Intrepid Avenue, 2nd Floor, Philadelphia, Pennsylvania, 19112. The Rite Aid corporate headquarters mailing address is Rite Aid Corporation, 30 Hunter Lane, Camp Hill, Pennsylvania 17011, United States. The Rite Aid corporate office address for privacy policy inquiries is Rite Aid Corporation, Attn: Privacy Officer, 200 Newberry Commons, Etters, PA 17319.

You can find Rite Aid addresses of the company stores and offices in the directory by clicking the Select a Store button in the top right corner of the main page. Enter your zip code or click the Store Locator for All Stores to find the Rite Aid corporate address you need.

You can access the Rite Aid customer service chat from the Contact Us page. Click the chat icon in the bottom right corner of the screen and complete the form to initiate the session. The live support representatives are available Monday through Friday from 8 a.m. to 8 p.m. ET and Saturday between 9 a.m. and 5:30 p.m. ET.

You can also click the Chat With Us option to see the advisors ready to help. The Customer Service operators deal with rewards, gift cards, and store concerns. A Healthcare professional is available daily from 9 a.m. to 8 p.m. ET for consultations on medication-related topics, drug interactions, and side effects.

Rite Aid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Rite Aid is 8007483243. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as Rite Aid may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Rite Aid Website:

Rite Aid Help Center:

Corporate Office Address:

Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States

Fax:

(717) 975-3754

Rite Aid Rating Based on 370 Reviews

Rating details

2.3
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Rite Aid Customer Service Calls

196 TOTAL
CALLS
03:53 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rite Aid?

Product/ Service Question:

  • “I would like to file a complaint against a Rite Aid store 3700 Walnut St., McKeesport, PA. They do not answer the phone for the pharmacy. I have called numerous times left thousands of messages and I get no response!”
  • “For a complaint”
  • “Employee complaint”

Staff Question:

  • “Horrible Service in the pharmacy”
  • “To complain about customer service”
  • “Call and complain about the service that you have at one of your businesses”

Account Question:

  • “Accountt”
  • “Unable to login to Payroll”
  • “Rewards”

Cards Question:

  • “To get my digital COVID card”
  • “Gift card doesn't work”
  • “Google play gift cards saying need more information before it can redeem”

Shipping and Delivery Question:

  • “Pharmacy deliveries”
  • “The pharmcay at the Rite Aid on Cedar and Nees, I havent recieved my inhalers and she got all upset with me when asking about if its going out today - to now 3:45 p.m. seeing if the delivery person had picked it up, yet. Again she was rude. I need my”
  • “Meds delivery”

Payments and Charges Question:

  • “Fraud”
  • “Child credit”
  • “Rebate”

Request for Information Question:

  • “My information was was leaked by 3rd party”
  • “Check on westren union”
  • “Question about my bill”

Employment Question:

  • “I haven't received my payroll check”
  • “Missing paystub”
  • “Payroll check”

Return/ Replace Question:

  • “It's says Maria and that incorrect and my real name is jyllian”
  • “To have wrong info changed.”
  • “Calling to change vaccine booster from j and j to phifzer booster per doctor 's suggestion”

Website/ Application Question:

  • “App not working”
  • “App”

Activation/ Cancellation Question:

  • “Cancel todays order”

Refund Question:

  • “Refund”

Other Question:

  • “Rite Aid in East Palestine Ohio will not except the $10.00 Bulldog Bucks and their name is on the list for EPR. I tried to use it on February 4,2024 and I was told that Rite Aid's main Head Corporate office told their employees don't except these !!!”
  • “Regarding my local pharmacy”
  • “I need more history on my nurotin mononghela store only gose back to 2008 i started it in 2000 some time”

Compare Rite Aid Customer Service To

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