7 E Silver St, Westfield, MA 01085, USA
Customer service
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Insurance Plans Acceptance
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1 comment

Update by user Apr 11, 2018

Manager called and apologized.

Original review posted by user Apr 11, 2018

Was asked if I wanted to donate to charity upon checkout tonight, I replied "no" and chuckled at something my wife was doing right next to me and the cashier actually said to me "well if you think cancer in children is funny" (i didn't even know the charity was about cancer or anything). He was dead serious too.

This moron should not be working for ANY company in the customer service industry. He's lucky I only told him to "F" OFF and walked out the door.

Never has one person so completely turned me off to ever giving my business to a company again. I'm blown away this guy has a job at Rite Aid.

Product or Service Mentioned: Rite Aid Cashier.

Reason of review: Poor customer service.

Rite Aid Pros: Pharmacy staff.

Rite Aid Cons: Rude employee.

  • Rite Aid Customer Service
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