State: Maryland City: Baltimore Clear all filters (7 of 742 reviews match)
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Rite Aid in Baltimore, Maryland - Bad customer service

3.5
Details
I call concerning my mother medicine. And the man was talking real nasty to me. They give me the wrong insulins needs. The pharmacy need to teach there workers customer service.
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Review
#1317390 Review #1317390 is a subjective opinion of poster.
Arbutus Maryland -My husband and I switched to Rite Aid a few months ago to fill our scripts because there is a location literally right up the street from our house. My husband is insulin dependent, has been for over 18 years. The first time we go to fill his script...
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6 comments
Anonymous
#1487013

the manager of fountain valley is very mean the asains can buy all the soup on sale and not be told nothing ! but when i bought 4 i was told no only to per person is it because i am mexican and his people say !

he dont even higher mexicans only asains !!

if u allow this there ur no better then him he also tells people he voted for trump !! right aid should be a shame he it mets this !!

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Review
#1250885 Review #1250885 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid Pharmacist Review

My complaint is about a Pharmacy Tech at the Winchester Avenue, Martinsburg,WV Rite Aid location. She has been repeatedly rude and disagreeable. I stopped going for a while. But recently went back but will leave again. There is no reason for this low level of Customer Service.
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Review
#826571 Review #826571 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid Staff Review

3.7
Details
The staff sale yalls stuff outside of store for high price then its a manger at that smh yall need to pay more att
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Review
#817263 Review #817263 is a subjective opinion of poster.

Rite Aid - Review in Drug Stores and Drugs category from Baltimore, Maryland

5.0
Details
I was helped and purchased exactly what i needed. The staff was excellent and the service excellent A great experience overall The strore was in excellent condition and was a beacon in the night to hepp me out
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1 comment
Anonymous
#979076

Went to rite Aid on sutphin Blvd looking to buy nicorette gum and I was ask to prove my age,I'm 57 years old and left my ID home, I try to explain to the store mgr. My situation trying to quit smoking,not only I was treated with disrespect and treated like a child.

I think who ever over see the trainning of the staff should retrain them. I will no longer shop there that will include my medications.

I went to a local pharmacy and was assisted like a person. Enough said good buy rite Aid and I will never recommend your stores.

Review
#629534 Review #629534 is a subjective opinion of poster.
Reason of review
Good customer service

Rite Aid Pharmacy/technician

I am a pharmacist calling Rite Aid Pharmacy located on 425 East North Ave, Baltimore, MD 21202 for prescriptions transfer. The phone number there is 410-385-3188. When I called, I was placed on hold twice. I held for 20 minutes and hung up the phone. We need these prescriptions transferred to us. Please let them know that it is imperative that we get in touch with the pharmacist to transfer the patient's prescriptions to our facility. I tried to explain to the tech that we needed the prescriptions transferred but there was no response from her. Please look into this matter. Thank you for your consideration.
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Review
#316114 Review #316114 is a subjective opinion of poster.

Rite Aid in Baltimore, Maryland - Inconsitarite

I am disabled on thursday eveying at 6:00, I called Rite Aid to refll my perscrpition they told me is would be ready at 9:00 am on friday. I had some one go out of there way to get this for me He was told its not ready come back, 8:00 pm he was told not ready they were busey now i had is much as i can take because this is all the time. I call now they say we will have it monday. Call custmer, we may need are medication now not in 3 days
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3 comments
Anonymous
#369007

first check your spelling before posting. inconsiderate,evening,refill,prescription,it,busy,a,customer,are all misspelled.

Cut the pharmacist a break they are very busy people and I would rather wait 3 days for my script than get it filled in 15 minutes and have it wrong. Patience is a virtue and that's what's wrong with the world everybody wants everything in 5 minutes and that is wrong life is too short take a deep breath and relax.

Anonymous
#351935

Nice spelling and grammer

Anonymous
#348827

Call a complaint into customer service at 1-800-rite-aid. They'll at least give you a gift card for this terrible service!

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Review
#263766 Review #263766 is a subjective opinion of poster.

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts