State: Massachusetts Clear all filters (13 of 718 reviews match)
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Rite Aid - Horrible Customer Service
Was asked if I wanted to donate to charity upon checkout tonight, I replied "no" and chuckled at something my wife was doing right next to me and the cashier actually said to me "well if you think cancer in children is funny" (i didn't even know the charity was about...
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3.4
I liked
  • Pharmacy staff
I didn't like
  • Rude employee
#1231231
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For the last year i have been mistreated. By all of the pharmacy staff. They don't answer the phone when i call from my cell phone.. this phone is attached to my account so it shows up on caller I.d. as me when i call. They actually pick up and hang up. I have had them...
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Anonymous
dawn may

Hi I'm Dawn May I'm Still Waiting To Get My Estradiol Refilled Have Not Heard From anyone yet This Is Making Me very Mad I been feeling Very Werid Have Trouble Sleeping the ho...

5.0
Adams, Massachusetts
#1100460
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Rite Aid - Disturbing and unprofessional

I'm am so disgusted how the pharmacy treat the elderly young girls standing around and don't help the there customers that been going there for years the pharmacist gives them the run around and taking fast with lack of compassion it's horrible I would NOT send anyone I know to this pharmacy
#1092222
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EVERY TIME I FILL A RX IN HUDSON MASS THERE IS AN ISSUE WITH MY DRUG. TODAY I WAS FILLING EYE DROP DORZOLAMIDE WHICH I HAVE BEEN ON FOR 7 YEARS.. THE PHARMACY WOULD NOT FILL IT AS SHE SAID IN JANUARY I GOT A 30 DAY SUPPLY... HOW CAN I HAVE 90 DAY SUPPLY OF AN EYE DROP...
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I didn't like
  • Always an issue every time i fill a rx
#1011060
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Store #10099 in Ashland, MA - Watch out for DOCTOR Jahnavi Patel. A miserable little B**** on a power trip that will not hesitate to humiliate and degrade you in front of other customers for the sake of her own sick personal agenda. Uses her Doctorate in Pharmacy as an...
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#949682
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I have been buying nicorette gum for 14 years(im addicted) i buy it at the rite aid in pepperell mass all the time, the last time i went in the cashier would not sell it to me because i didnt have my id. Im 47 years old,and i was pissed. Is there any common sense...
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aliens_amoung_us
aliens_amoung_us

store policy is store policy. If they make an exception for you, they'd have to do it for everyone. Next time bring your ID, simple solution. That's life.

Anonymous
Anonymous

Because its policy smart-***

Pepperell, Massachusetts
I didn't like
  • No common sense
#928054
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my son is disabled, he is on MASSHEALTH, only "certain" Dr's will take this insurance. The worst of the worst! The "dr" wrote a perscription for a mild gel to run on your gums after surgery. The cost, 4.00. My son didn't have enough money and asked if I, his mom,...
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1.0
I didn't like
  • Abusive to elderly
  • Liars in pharmacy
#690513
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Rite aid Ipswich MA. Please have someone watch how customers are treated.humiliated, embarrassed and lied to! Don't go there! Ever. My son cried and screamed in pain because Betsy said insurance wouldn't pay for meds. Then lazily called DR's when they left for day, and...
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Anonymous
Anonymous

If I were Betsy I'd Sue you for libel. Don't post the names of individuals

#684003
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My friends I just had a terrible experience with a so called manager named Hannah at store #10139 in Hingham, Ma. She was extremely rude to all of us, calling us loud and saying that there were too many of us in the store. There were only six of us, and in my mind we...
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Average_Employee
Average_Employee

TLDR: Six teenage girls come into a store while browsing through makeup. Employee gets frustrated at them and 'tells' them to be quiet and 'tells' them to hurry up.- The only ...

Anonymous
Anonymous

If you were being loud then that's probably why she told you to quiet down.

2.4
I liked
  • Products
I didn't like
  • Customer service
  • Attitude of the employees
#577650
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Contact Rite Aid

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
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Rite Aid Products and Services

I attempted to buy a Green Dot MoneyPak at the Rite-Aid located on 870 North Main Street,in Fall River, Massachusetts, and was actually told that I was required to show them my license. Seriously ??? I think not. I have purchased numerous MoneyPaks at various other...
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Anonymous
Anonymous

Also they are doing it to protect you, considering the amount of fraud with these things. Maybe you should be grateful

Anonymous
anonymous

did you try paying with a credit card? probably what prompted the request?

#447158
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