State: New Jersey Clear all filters (32 of 740 reviews match)
filters
State:
City:
Show
Product:
Show
1.0
Details
I purchased one item at Rite Aid ,for $7.99.Was then asked if i wanted to use my wellness card .I did not have it on me so i entered my phone number instead.I did not get any Discount but was told my check out purchase total was $9.00.They added a kidcents charge to my...
View full review
5 comments
FragrantNumbat
#1602306

Like others have said, they would not charge you without asking you. What you are doing is shameful. You are lying in hopes to get your item for free. Most likely because you ...

Review
#1377758 Review #1377758 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Full refund

Rite Aid in Bridgeton, New Jersey - Terrible employee

3.4
Details
At store 841 there's an employee named Michelle who is always on her phone. She has an attitude when ringing up customers and she makes rude comments as they leave. Can't believe they haven't done anything with the way she acts. She's always giving nasty looks when she gets called to take care of a customer
View full review
Review
#1178318 Review #1178318 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Customer Care Review from Newark, New Jersey

3.5
Details
I went to the Rite Aid on Flatbush and Church Av Brooklyn on my lunch break today 9/25/16 after waiting 10 mintues in line and was wrung up the cashier said there were no bag for my items. Two of my 7 items were feminine products the cashier then said to me just don't buy them. I said to him I need my items that's why I came here ,he laughed and said well I can't help you ! I then asked for the manager who came over annoyed saying ''What"? To me I told him I needed a bag please and he said I just got here I can't help you! He then started saying well just leave the items because we have no bags. I was shocked, and very disappointed by the way he spoke to me and how he dealt with the situation. He was rude, unprofessional and shouldn't be managing anywhere with his horrible attitude and lack of customers service skills. I am disappointed and will never return to that location again!
View full review
Review
#925512 Review #925512 is a subjective opinion of poster.
Reason of review
Poor customer service

This is the worst rite aid ever

1.0
Details
03258 Rite aid Trenton,nj on greenwood ave there are never any cashiers up front and when you try to go to the back the rude pharmacist Hetal tells you go up front this is for medication pickup only! And there is a rude technician this young lady is the epitome of horrible employee she's on her phone half the time while working, extremely loud, and very unprofessional. The supervisor is rude as well walking around with her headphones drinking red bulls the managers are lazy sit in there office while the store isn't ran properly and not to mention terrible customer service!!!!!!!!!!!!!!!!!!
View full review
Review
#890177 Review #890177 is a subjective opinion of poster.
Cons
  • Cashier
  • Pharmacist
  • Customer service
Reason of review
Poor customer service
Tags
  • Rite Aid Customer Service

Rite Aid in Sayreville, New Jersey - AWFUL

2.1
Details
Do not go to the Rite Aid on Washington Avenue in Parlin. I cannot go in there without getting completely aggravated - the *** that work in the pharmacy are rude and just plain *** offs. Called today to find out if my prescription was ready and was being very nice and said thank you at the end of the conversation and all I hear is "click" they just hung up on me. If they are not screwing up my prescription they are just plain rude every time I go there. I only go there because it is convenient - but no way am I going back there-I will gladly travel further to not see those *** again. The last time I was in there, my boyfriend and I were waiting on line and the guy at the register just looked right through us when it was our turn and started calling out names and acted like we weren't even there. The *** could have said "Sorry, but there are people waiting before you, I will be right with you" but not a word - didn't even acknowledge that we were there.
View full review
Review
#874658 Review #874658 is a subjective opinion of poster.
Cons
  • Pharmacy staff
Reason of review
Poor customer service
Tags
  • Bad Company Rite -aid

Rite Aid in Paterson, New Jersey - Disappointed

I fogot a box of cereal at the store Saturday, Along with 2 cases of water. I returned and spoke to the manager which was very rude, I simply ask if he could of asked the cashier that cashed me on Saturday around 8am. He said no he don't know who I'm talking bout, and he can't take a cereal off the shelf and gave it to me. All I asked him to do was ask the cashier. It cost only 2 dollars, so you can keep it , I difinitely will not be shopping at rite aid Flatbush anymore.... Going to stick with Walgreens.
View full review
Review
#873070 Review #873070 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2
Preferred solution
As a manager, better customer service.
Rite Aid - Merchants of Cancer
We hereby testify for a living planet in peril, witness to grim warnings and shocking consequences. Whereas RITEAID and WALGREENS are major suppliers of pharmaceutical and health-care products, they are also hypocritical purveyors of addictive tobacco products proven...
View full review
Review
#861642 Review #861642 is a subjective opinion of poster.
Cons
  • Sale of cancer causing tobacco products

Rite Aid Customer Care Review from Newark, New Jersey

This is a LOL matter, Yesterday 5/30 I went by rite aid store# 10402 in Newark NJ. to purchase 6 12pk bounty paper towels, took a cab get there and noticed one 12pk on the shelf, when asked the associates I was told it was the last one left so said how comes when the sale just started the day before? So today 5/31 I called first before I take a trip there and asked if there was any of the bounty paper towels on sale in stock? And guess what? The funny part is: There is only one left. Lol On the sale started on the 5/29 on the 5/30 there was only one left I purchased this only one left, and on the 5/31 there's still only one left. Lol
View full review
Review
#857153 Review #857153 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rite Aid Deal Review from East Orange, New Jersey

3.3
Details
From last week I have been waiting for the bounty 12pk to be on sale for I have rite aid coupons for them, So based on your flyers I was informed that they were on sale as of 5/29/16 So today 5/30/16 which is a holiday and buses are running a little slow I decided to get a cab from my resident on Clifton avenue in Newark and run to the rite aid on 104 12th avenue Newark NJ 07108 to get 6pk of bounty12pk only to realized that there was only one 12pk on the shelf, when asked two different associates if there's any in the stock room I was told no, there's only one left, Now that was a wasted trip for a sale that just started on Sunday and on Monday the item on sale was not available. So I spend more money getting to the store and than getting what I came for. I AM PISSED! BUT I MUST SAY THAT CUSTOMERS SERVICE IS EXCELLENT AT THIS STORE #10402. ESPECIALLY WITH AN ASSOCIATE NAME JASMINE.
View full review
Review
#856792 Review #856792 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts
2.5
Details
Rite Aid Pharmacist Review from New Jersey, United States
Rite Aid Pharmacist Review from New Jersey, United States
Last Monday I had nine teeth pulled and my upper jaw and was given a prescription for 20 Vicidon. The pharmacist would not fill it because she said it had Tylenol in it and that was no good for me to go back to the dentist and get a prescription for Vicodin with no...
View full review
22 comments
Anonymous
#1379963

Boycot Rite Aid, until they get their act together all stores.

Review
#840631 Review #840631 is a subjective opinion of poster.
Reason of review
Poor customer service