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Menacing, Homophobic Rite Aid Manager Threatens Customer

1.0
Details
Video says it all: https://t.co/HqswsWRS0V?amp=1
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#1374993 Review #1374993 is a subjective opinion of poster.
4.0
Details
Last Sunday my manager Jerry from Norwich ny. Started yelling at me in front of customers and he was laughing thought it was funny. I’m a senior citizen working to make a living. I might not be able to move like the younger kids but I do my job. I went to the asst...
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2 comments
Anonymous
#1590030

As a retail worker you have no rights the managers are not there to be your friend just because your a senior citizen doesn’t automatically make you immune to receiving g criticism from your manager if they are yelling at you then you did something wrong so just get over it already.

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#1349111 Review #1349111 is a subjective opinion of poster.

Rite Aid in Norwich, New York - Manager rude to cashier very nasty to her.

4.1
Details
I was being waited on by the cashier she called manger for a bag of ice. He was pissed he told her he was to busy. He was very rude and nasty to ur senior citizen cashier. She’s just trying to make a living.
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#1345681 Review #1345681 is a subjective opinion of poster.

Rite Aid in Norwich, New York - Manger rude and nasty to cashier in front of customers

Manger in the Norwich ny rite aid yelled at cashier very nasty for calling him to get her a bag of ice. Not very nice place to shop when manger yelled and is rude to his workers the cashier is a senior citizen just trying to make a luving
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#1345484 Review #1345484 is a subjective opinion of poster.
1.5
Details
Rite Aid - Pre programed employees
Rite Aid #03958 Brooklyn Had to fill a prescription at this location recently and was told that half of the proscription was not covered with my health plan then the cashier was nice enough to show me the item that was not covered in the plan on the shelf very...
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#1304328 Review #1304328 is a subjective opinion of poster.
Pros
  • Always room for improvement
Cons
  • Pharmacist reaction to mistake she made
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Rite Aid in Port Washington, New York - Horror

1.0
Details
I have witnessed horrible treatment of staff by management...there prices keep going up....expired products on shelves...terribly understaffed...loss great cashier...she was always willing to help. This riteaid has gone down...#10651
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#1255376 Review #1255376 is a subjective opinion of poster.
Reason of review
Poor customer service
I went to Rite Aid this morning to get a money order, I was greeted by a outside contractor who was plowing the parking lot like a bat out of hell..He almost backed into me on my way in then when I got out my car , he almost ran me over , he asked me very rudely if I...
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Review
#1201491 Review #1201491 is a subjective opinion of poster.
Cons
  • Outside contractor
Reason of review
Almost ran over
1.0
Details
Disgusting service! Came to NY for my 50th birthday from the and have had a great time until I tried rite aid on 8th avenue. Asked for ID to buy a can of bud despite buying 2 cans without being asked an hour earlier!!! Told the cashier I had been served by the only...
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2 comments
Anonymous
#1453347

Oh you had to show ID on a restricted sale item. It’s the LAW!

You know that thing you agreed to when you came into the country? Getting ID’d is NOTHING!!! I’m almost 50 and I love it when I’m carded!! Makes me feel younger!!

But I guess in whatever country YOU are from following the laws must be optional. Unfortunately the EMPLOYEES must also follow the law. There is some leeway if the cashier believes by your appearance that you are over the age limit. It doesn’t change the fact that is has to be done.

The cashier not recognizing you means at the point you bought your first beers there was nothing to indicate you required any special treatment. Meaning a in and out customer and transaction. When you do hundreds of transactions a day you can’t possibly remember everyone.

Maybe calm down and stop being butt-hurt over what is the law. You said you could do it, and yet when pushed to do so you go and whine about it.

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#1197114 Review #1197114 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid in Endwell, New York - Terrible

1.6
Details
Never have scripts ready on time always on order terrible service just terrible in every way will be changing pharmacies next month hundred percent I'm told out of stock on something I'll get extremely ill if not taken supposed to be filled 30th being told not available till at least the Third that's a huge issue and this happens all the time
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#1158879 Review #1158879 is a subjective opinion of poster.

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts

Rite Aid in Hyde Park, New York - Totally disrespectful cashier

1.0
Details
I went into my local rite aid on Wednesday June 7, 2017 around 11:30-11:50 am to make a purchase. I'm limping because I hurt my knee and need knee surgery so I took a cart. I love using my coupons on the deals at rite aid. I was checking out, looked at the total and noticed the total was higher than it should have been. I asked the cashier to cancel transaction and return my coupons to me so I could reconfigure my total and let the customers go ahead of me. She didn't return all my coupons so I asked her to check again just to make sure. She got so nasty and rude with me making comments like " you should have your things right before checking out". Needless to say I left my things on the counter, started to walk away and she said to other cashier " wow she's really just gonna leave the *** for us to put back". Very distasteful and disrespectful. Something needs to happen to her like getting fired..I'll never ever go back to that store EVER even though I live right down the street from it.
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Review
#1057705 Review #1057705 is a subjective opinion of poster.
Cons
  • Disrespectful cashier
Reason of review
Poor customer service
Preferred solution
Fire this cashier