State: New York City: Brooklyn Clear all filters (9 of 740 reviews match)
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4.7
Details
I am an avid shopper at Rite Aid; however, one day last week the temperature was 80+ degrees outside and inside one of your branch stores (Bedford Avenue, Brooklyn New York) it was hot inside your store. There were approximately four air portable conditioners which...
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1 comment
Anonymous
#1185240

I used to work at rite aid and that's one of reasons I left after 10 years.. Corporate controls the AC .. The stores cannot adjust temperature.. We had to work in terrible con...

Review
#858976 Review #858976 is a subjective opinion of poster.
Pros
  • Cashiers and stock personnel
  • Staff
Cons
  • Plenti rewards card system
Tags
  • No Central Air Conditioning

Rite Aid Coupon Review

Hi! I shop at Rite Aid #10571 often because i live close by, Javed' this dude refused to take my coupons and said he ll only use 1, i have never had a problem before. I didnt purchase anything took my coupon from him snd left. If you dont accept multiple coupons than why do you give them out.
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Review
#931956 Review #931956 is a subjective opinion of poster.
Reason of review
Problems with payment

Rite Aid in Brooklyn, New York - HOSTILE SECURITY GUARD -TOWARDS SERVICE DOG

1.0
Details
I am very disappointed in the kings highway location, I have been a customer for 23 years and see this store as a neighborhood spot which is very convenient and now I will never step another foot into. I have a service dog for 3 years because of anxiety issues and he is licensed and registered with the US Service Dog Registry id # ESA0166816 . During my usual visit to Rite Aid where I go at least 2-4 x a week to buy things I need.. I continued to make my way to the register with my hands full and my dog following me on his leash. He has been in the store 100000000 times never an issue. He is trained not to *** or poo while inside otherwise I would not be able to have him registered to help me with my anxiety. I am one person away from paying like I always do and all of a sudden you security guard in a nasty hasty and loud voice starts yelling at me to pick up my dog .. first of where was he when I walked into the store , 2my hands are full bcs there were no baskets available, 3 he is a service dog, 4 no consideration for discretion on the securities part at all. I am a woman who is very well put together and I do not want people knowing my business of having emotional problems. I simply said to him he a service dog and went to reach into my pocket and this security guards response was " He is NO SERVICE DOG" and I showed him the ID and he wouldnt even look at it , but wait now he embaressed me even more he continued to talk back to me yelling , I have no business bringing in my service dog because he will " *** AND *** ALL OVER THE STORE" exact words. I am really upset because I was publicly humiliated by this individual and someone needs to give him some training in regards to talking to customers a certain way. I left very upset and I will not be returning to a store which is part of my neighborhood for decades. The old staff is really nice and the associate which checked me out cashier # 18816017 was trying to get me out of the store as soon as possible because she knows me for many years. She was closing her register when this happened and took me and tried to be nice to me, this security guard is not a person who is sensitive to people who do not want their private information blasted or should I say Yelled Out For The Whole Store to Hear.
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Review
#812019 Review #812019 is a subjective opinion of poster.
Reason of review
SECURITY GUARD EMBARESED ME INFRONT OF THE WHOLE STORE FOR HAVING A SERVICE DOG
Preferred solution
Let the company propose a solution

Rite Aid Prescription Refills And Transfers Review from Brooklyn, New York

1.0
Details
Went to Valley Cottage Rite Aid to pick up script after receiving a text that my script was ready for pick up. There was some confusion so I had to wait. Went to pick up a few things in the store and came back only to have to wait on line again. The woman behind the pharmacy counter saw that I was back on line again and did not even acknowledge me and made me continue to wait. The woman's name is Maria and every time I come she has an attitude and the worst customer service I've ever seen. There are never enough staff in the pharmacy and I am so tired of dealing with rude people. This woman needs to go,and u need to regroup this pharmacy.
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Review
#774838 Review #774838 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid Manager Review

Rite aid new manager sucks 3864 she is hurrible
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Review
#810627 Review #810627 is a subjective opinion of poster.
Reason of review
Poor customer service
The customers in general think this is Saks & 5th Avenue thaat the associates need to bend down and kiss their feet... I work there and honestly the treatment from customers is messing with my mental health. I dislike the customers mostly because they think "oh Im...
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1 comment
Anonymous
#1100757

So many stores have same problem. Hang in there; maybe merger will change things...maybe.

Review
#725331 Review #725331 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

Hi im from Jamaica queens and im calling the riteaide pharmacy in Rochdale village to ask a question no one pick yo even say we are busy ive tried several times where I had yo call the store to be pyt on jold fot more than 20 mins THIS IS VERY UNPROFESSIONAL and is it because its in a black neighborhood this is ridiculously ridiculous
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Review
#713949 Review #713949 is a subjective opinion of poster.
Reason of review
Poor customer service
I have now given up on ordering my RX online. The pharmacy at 182 Smith Street, Brooklyn, NY never fills an RX from an online order. I don't know why you have the service if they don't use it. They always claim they don't get the order. So now I have to phone in my...
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1 comment
Anonymous
#882125

It is not the pharmacy's job to contact your Dr after they send a fax to your Dr for new prescription. They do not have a direct line. Many things the pharmacies do are out of...

Review
#512256 Review #512256 is a subjective opinion of poster.

Rite Aid in Brooklyn, New York - Bad customer services

I went there everyday for an entire week trying to get my medication... struggling with my insurance because something was coming wrong.... and everytime i call my insurance they told me that pharmacist should it have called the help desk care mark... i told them that and they were just acting *** and very lazy they seem not want to be bother. they never took the phone to make a single phone call and solve the problem...in the otherhand, i went to Duane Reade and I did'nt have to bother going back and forth because since the very beginning they show up lots of interest in keeping their customer happy ...Rite Aid at 960 halsey brodway is the worst pharmacy i have ever being... those girls in the pharmacy are very lazy and too rude.
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Review
#394900 Review #394900 is a subjective opinion of poster.
Loss
$90

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts