State: New York City: New York Clear all filters (27 of 723 reviews match)
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Menacing, Homophobic Rite Aid Manager Threatens Customer

Video says it all: https://t.co/HqswsWRS0V?amp=1
1.0
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Customer service
#1374993
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Rite Aid - Pre programed employees
Rite Aid #03958 Brooklyn Had to fill a prescription at this location recently and was told that half of the proscription was not covered with my health plan then the cashier was nice enough to show me the item that was not covered in the plan on the shelf very...
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1.5
I liked
  • Always room for improvement
I didn't like
  • Pharmacist reaction to mistake she made
#1304328
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Disgusting service! Came to NY for my 50th birthday from the and have had a great time until I tried rite aid on 8th avenue. Asked for ID to buy a can of bud despite buying 2 cans without being asked an hour earlier!!! Told the cashier I had been served by the only...
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Anonymous
Durpa

Oh you had to show ID on a restricted sale item. It’s the LAW! You know that thing you agreed to when you came into the country? Getting ID’d is NOTHING!!! I’m almost 50 and I...

Anonymous
Suzie

Rite Aid policy is that everyone is to be IDd..... EVERYTIME! As a RA cashier, I am as frustrated as the consumer on this one! Yet..... we are to follow policy.The first cashi...

1.0
#1197114
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Just try to call customer service and THE *** that picked up the phone with an attitude cursed me out for no god *** reason.
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Anonymous
Jill

I have been treated the same way at the Sebastopol, CA Rite Aid, especially by Angie the Pharm Tech. This Rite Aid is terrible, and likes to insult customers, deny them their...

#949942
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Rite Aid Customer Care Review

Rite Aid Store 4185 is the worst store ever,the store is dirty the staff is rude. In first place in rudeness is the store manager he looks like he doesn't know what he's doing, I wait like more than 20 minutes to buy one item. I'm not coming but ever again I used to love the store but the new management and his crew are very unprofessional.
1.8
Details
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
#935407
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Long story short, what should be a simple process of of activating a Plenty Rewards account is time-consuming nightmare of corporate dysfunction, an inane phone tree, an alleged Customer Relations phone number that actually connects to the general Pharmacy, impossible...
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I didn't like
  • Extraordinarily frustrating and dysfunctional customer relations
#868895
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Recently Recycling of cans and bottles has become an issue at this particular location on West 163. Street and St. Nicholas Ave in New York City. They don't want to accept them on weekends. I am a loyal customer of 20 years and feel slighted and disrespected. I am...
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2.5
I liked
  • Staff at local store
#866421
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Cold hearted staff, came in to hopefully buy a rescue inhaler. Would pay cash. But script is with other pharmacy. It was 5 minutes before she was going to home and here i am having a asmtha attack and she closed the blinds on me. Told to go to hospital. Instead of...
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#814206
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Rite Aid Manager Review

I have visited the rite aid in Astoria NY on 30th avenue for the past three weeks and the pharmacy never seems to have an item which they "ran out of" I complained to the pharmacy manager and she proceeded to yell at me telling me" THEYRE NOT BEING DELIVERED!!!" At the top of her lungs and with the nastiest disposition. I can't believe they hire incompetent workers like this....
2.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Staff
Turnaround Time
Website
I didn't like
  • Clerk and pharmacy manager were both rude and disrespectful
#814125
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At about 7:15 this evening I went to store #00160, on North Plank Road in Newburgh, New York with my husband and 3 year old son. We had just left Big Lots (in the same plaza) and so we had a single white plastic shopping bag from Big Lots with four items in it - a...
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#813690
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