Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I placed an order for several items. First, it took them 3 days after I placed my order to ship it, then two of my items were back-ordered and I was NOT notified of this until my package came and I had to call Customer Service to find out where my items were.

Lastly, I ordered an item in the color pink. What I received was a COMPLETELY different color. The customer service rep stated customers receive whatever color the warehouse has in stock. This is unacceptable to me.

I am a paying customer; if the item description says pink, I EXPECT my item to be pink! Not ordering again!

Product or Service Mentioned: Rite Aid Customer Care.

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

I liked: Prices.

I didn't like: Not receiving what i paid for.

Company wrote 0 public responses to the review from Nov 05, 2016.
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