I am on a state funded pharmacy program. rite aid in cookeville tn told my the prices are valid.
I was supposed to pay a copayment of $3 for each med. I paid (cash) for my meds $198 for one and 129 for the other for 3 months in a row. they found the mistake on their computer but said that corporate would handle it a regional manager called and said that in order for them to pay me back that they would have to wait for the insurance company to them. They make 17 billion dollars a yyear and they can't pay me back?
this in unconscionable.I called the insurance co today and they told me that rite aid had'nt even submitted aclaim yet this 3 wks ago very sorry cust service. I actually had to get off of one other med because I couldn't afford the (erroneuos) $243 that rite aid was overcharging me .this is pretty sorry.
"with us it's personal" thats their new mantra. yeah, right I will conact the states atny gen office neaxt
Product or Service Mentioned: Rite Aid Manager.
Location: Hilham, Tennessee