Most helpful review
Just got ripped off by them automatically rounding off to nearest dollar for some charity of theirs. Did not even ask me first like stores usually do and then refused to return my money when I realized they over charged me. I have three charities I give to every year...
View full review
View full review
69 comments
#1895663

All you are dumb as *** The prompts on the keypad say not at this time, this transaction only, all future transactions. If you weren't fat pigs ready to eat your jumbo sized candy bar you would be paying attention.

View more comments
ID
#516956 Review #516956 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have problem with my COVID certification

Rite Aid - I have problem with my COVID certification
Rite Aid - I have problem with my COVID certification
Good day I am seaman And I was vaccinated at your pharmacy in Los Angeles. Before vaccination, your employee explained to me how I can get QR Code, and I followed her instructions, but the California vaccination base cannot find my QR code and writes that this application does not exist. Please help me, I don't speak English, just help me get my code. I will attach all the necessary papers to this message. My Email: paramejs996@***.com
View full review
ID
#3615894 Review #3615894 is a subjective opinion of poster.
Location
Hong Kong, Hong Kong
My prescriptions are NEVER ready on time. Nobody in pharmacy dept. seems to know what they are doing. I was told to come back in 20 minutes. I came back in 2 hours and they were still not ready. They also never have my medication in stock. There are also several...
View full review
View full review
ID
#3610481 Review #3610481 is a subjective opinion of poster.
Location
Massena, New York
Cons
  • Left store feeling accused and attacked
  • Prices
  • Horrible management

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Rite Aid - Complaint
I live in pendleton oregon and I keep trying to return cans and keep getting turned away. I then will send someone else in with the same cans and they don't have a problem. Today I have water bottles and they had me wait 30min just to get turned away so I believe it's...
View full review
View full review
ID
#3582389 Review #3582389 is a subjective opinion of poster.
Location
Pendleton, Oregon
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Length of time for refills

I put in my request for a refill on Thurs 5/5/2022, and they said it would be ready on Sunday. My Husband needs this medication, and when I went to pick it up, they were closed! I don't like to do it, but I am having to give my Husband some of my medication. Now this is unacceptable - it shouldn't take that long to refill a very common medication. Also, we have transportation problems and cannot just go to the pharmacy any old time. Our pharmacy is located at Main St, Freeland, WA 98249.

User's recommendation: Do not use Rite Aid pharmacy if you can avoid it - do so!

View full review
1 comment
#2183607

They are open 10-5 on Sunday. When did you go?

ID
#3555995 Review #3555995 is a subjective opinion of poster.
Location
Freeland, Washington
Preferred solution
Deliver product or service ordered
New Reviewer
April 25, 2022 .Rite Aid Store Wallace Ave., Downingtown, PA. Arrive to receive my second COVID-19 booster shot. Medical personnel was late. When arrived today he was in such a great rush, didnt even come out of the office just yelled through the door for me to get in...
View full review
View full review
ID
#3515842 Review #3515842 is a subjective opinion of poster.
Location
Downingtown, Pennsylvania
Pros
  • Location is next to where i live
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rude pharmacy assistant

Rite aid pharmacy- Eisenhower drive, Hanover Pa. Kari is well versed in sarcasm and rude customer service. I have always been treated with respect from employees at this pharmacy except Kari, she has been curt to many customers, myself included. The Rite Aid core values are a joke to her as well as the idea of customer service. She should not be at the pharmacy counter greeting customers, perhaps stocking shelves with limited customer interaction may be more suited to her personality. Do better Rite Aid!!!!

User's recommendation: Avoid Kari.

View full review
ID
#3496675 Review #3496675 is a subjective opinion of poster.
Location
Hanover, Pennsylvania
Pros
  • Store itself
Cons
  • Rudeness
Preferred solution
Apology
New Reviewer

I just had a horrendous experience at Rite Aid in Anacortes.

s I have never seen a more incompetent bunch of useless pharmacists in my life. Rite Aid Anacortes recently lost all of its good employees. I don't know why. These new people were literally laughing their butts off very loudly and not doing their jobs at all. They humiliated a little old man and told him that he had already picked up his prescription. He even showed him on his phone that they had not. He was lucid and very smart. It was hard to watch. They were completely incompetent. I would never trust them to fill a prescription for me. I will never go there again.
View full review
ID
#3429663 Review #3429663 is a subjective opinion of poster.
Location
Camano, Washington
Dear Rite Aid, On 3/13/22 in Irondequoit, New York I purchased a six pack of Labatts beer. It was $7.85. I paid and literally walked out the door only to realize the beer was non-alcoholic. This beer was for my brother and I knew upon his visit he would not drink this...
View full review
View full review
ID
#3417527 Review #3417527 is a subjective opinion of poster.
Location
Rochester, New York
Hello Rite Aid Management, I am writing to inform you of recent events that have created an atmosphere of hostility in your store. Yesterday (03/13/2022) I visited Rite Aid, which is located at Pine Lake Sammamish, WA 98075 for my shopping. I saw an male employee who...
View full review
View full review
ID
#3406573 Review #3406573 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Problems everytime

Over and over, every month, I'm told they can't fill one of my prescriptions due to either no insurance info or the info they have is expired. Every month I give them the correct info. My question: is the computer system you're using dysfunctional or is it the user? They tell me the med is there to fill it and then, within 10 minutes or so, I receive a text telling me it's out of stock. Again, is it the computer system or the user? This isn't an uncommonly prescribed med either!
View full review
ID
#3369816 Review #3369816 is a subjective opinion of poster.
Location
Nashua, New Hampshire
Pros
  • Convenient location
Cons
  • Rude employee
  • Incompetence
  • Too many to list
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

NO one answers the phone

I've called six different times today to the Rite Aid at Breton, Grand Rapids. The same loop of "were sorry" transfer to the Pharmacist - and back to "were sorry, due to Covid we are experiencing..." This is not helpful.

User's recommendation: Consider a different pharmacy if you need something in less than two weeks.

View full review
ID
#3365967 Review #3365967 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Pros
  • Location is next to where i live
Cons
  • No service available via the phone
Preferred solution
Please hire more people or at least change the phone loop.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

GOOGLE PLAY GIFT CARDS problem

Rite Aid - GOOGLE PLAY GIFT CARDS problem
Rite Aid - GOOGLE PLAY GIFT CARDS problem
My uncle got this gift cards for me but saying it need more information before it can be redeemed and it not this first and the last this is the six time we just loosing money with did you keep on doing that !!??

User's recommendation: No one will purchase gift cards from you if you keep on doing this !!!

View full review
ID
#3323511 Review #3323511 is a subjective opinion of poster.
Location
Hillsboro, Oregon
Pros
  • Pharmacist
  • Pharmacist staff
Cons
  • Extraordinarily frustrating and dysfunctional customer relations
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Rite Aid - Denied COVID booster
I visited the Rite Aid in Montrose PA with an appointment to receive my third COVID vaccination. The young lady at the counter told me I didnt have an appointment. I showed her my screen shot of the appointment I made earlier in the day the store was no help and denied...
View full review
View full review
1 comment
#2126682

You did not finish the process. Your screen shot is step 1.

You still have step 2, personal info, and step 3, contact info to fill out. The confirmation page will contain your name, address and appt info.

ID
#3285380 Review #3285380 is a subjective opinion of poster.
Location
Bridgewater, Pennsylvania
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Double charged

I paid for my prescription online and drove to their drive-up window the following day. The technician has no record of my payment. I offered to show her the confirmation I received, but she had no interest in seeing it. She repeatedly said you havent paid. I asked to speak to the manager and, with a big sigh, the technician retrieved the lead technician. I said heres my confirmation. She replied, we have no record of it. I said, yes, you do. Here is the written confirmation of the payment I received from Rite-Aid. She said sorry, we cant go bye that. Why, I asked, do you send out confirmations if youre going to refuse to even look at it? Her response was a shrug. Theres $7.00 Ill never see again.

User's recommendation: Don’t pre-pay.

View full review
ID
#3236911 Review #3236911 is a subjective opinion of poster.
Location
Eugene, Oregon
Loss
$7
Preferred solution
Full refund
My wife and I wanted to get our COVID booster shots. So, I get on the Rite Aid website to schedule an appointment for both of us. At the bottom of the page, it states that Walk-ins are available from 2-3pm. Walk in to your local Rite Aid from 2-3pm to get your...
View full review
View full review
ID
#3233092 Review #3233092 is a subjective opinion of poster.
Location
Mount Vernon, Ohio

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article