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Walking to Rite Aid I have a service dog with me as soon as I walked into the store a clerk says to me you cannot come in with the dog I held up my hand to stay to the clerk this is a service dog but before I could say anything he says to me I know you just did not...
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#1261040
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Rite Aid - Paying with an ATM card

I went to their Deer Valley Antioch CA store today. They upgraded their ATMs at their cashiers. The new system does not permit more than 6 digits. The Assistant Manager advised me that due to their new system I would either have to shorten my PIN or pay cash Everytime I shop there. Sorry but I will take my business elsewhere going forward. This place is a joke.
1.0
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#1256788
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Rite Aid - Buying outdated products

Buy a box of candy get one free the problem is the free one is way outdated and no good bring it back to the store they want a receipt what a joke you sold me a bad box of candy won't never go back keep you candy and all your other junk that goes with it
1.2
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#1256744
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I used the rest room the rest room so pilty dirty .you guys supposed to have clean rest room .you guys need to do something about it ..it happened in Atlantic rite aid
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JellyDoll
JellyDoll

Well maybe if the customers stopped trashing the bathrooms, they wouldn't be so filthy to begin with. Retail stores aren't required to provide you with a bathroom - it's a pri...

#1255586
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Rite Aid - Horror

I have witnessed horrible treatment of staff by management...there prices keep going up....expired products on shelves...terribly understaffed...loss great cashier...she was always willing to help. This riteaid has gone down...#10651
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
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Website
#1255376
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Went in today Mother’s Day had coupon that good until today giving me 20% of next shopping order on non prescription items get to the register give to the person she says I can’t use it I say why she say I can’t I said read it it doesn’t say regular or sales items...
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2.4
#1254849
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Cashier was in the process of ringing up my purchase. I explained to the cashier that the price that rung up was incorrect. Instead of stopping and addressing the issue, the cashier stated, well the old price was such and now it's such and such. I explained to the...
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#1252800
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Rite Aid - Store has only one employee each day.

I fear for the employees because they are alone even on the night shift.Riteaid needs to lower cost of perfumes and cosmetics.Never have samples or testers.I shop riteaid regular and would live to recieve something for all the entries.Ive never believed in the money giveaway but I keep trying.Beth
1.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1251360
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Arbutus Maryland -My husband and I switched to Rite Aid a few months ago to fill our scripts because there is a location literally right up the street from our house. My husband is insulin dependent, has been for over 18 years. The first time we go to fill his script...
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Anonymous
steve martinez

the manager of fountain valley is very mean the asains can buy all the soup on sale and not be told nothing ! but when i bought 4 i was told no only to per person is it becaus...

JellyDoll
JellyDoll

Okay, the insulin complaint is valid, but the refill thing isn't. They're not required to tell you when you run out of refills. You're supposed to keep track of your own medic...

#1250885
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RiteAid Pharmacy located 580 Bailey Rd, Bay Point, CA 94565. My son (who is 7) was issued an antibiotic, and spit up one pill because he's not used to taking whole pills. His doctor prescribed additional pills to cover the 1 pill he spit up. RiteAid informed me they...
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JellyDoll
JellyDoll

Okay, here's what happened: the doctor called in a refill. The pharmacy got it, saw that it had just been filled and put it on hold. It's the INSURANCE company that wouldn't a...

2.0
Bay Point, California
I didn't like
  • Don not follow good business practices
  • Don not care about customer retention
  • Rude customer service
#1245669
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