filters
State:
Show
City:
Show
Product:
Show
Just got ripped off by them automatically rounding off to nearest dollar for some charity of theirs. Did not even ask me first like stores usually do and then refused to return my money when I realized they over charged me. I have three charities I give to every year...
View full review
56 comments
Anonymous
#1697096

THEY GOTCHA COMING IN AND THEY GOTCHA GOING OUT! THEIR VERY NAME MAKES THEM SOUND LIKE A BUNCH OF RUBES! IT SHOULD BE "RIGHT AID" NOT "RITE AID".

Review
#516956 Review #516956 is a subjective opinion of poster.

Rite Aid in Watertown, Connecticut - Kid Cents rip off

1.0
Details
Why is it no one can tell you how to "REMOVE" the Kid Cents option from your account. I scoured the website and no one in the store has a clue. Why is this so diffivult for the common consumer.
View full review
Review
#1603000 Review #1603000 is a subjective opinion of poster.
Reason of review
Kid cents removal
Loss
$20
Preferred solution
Remove from my account and refund

Rite Aid - Bad Customer Service in the Ridgecrest Store

2.5
Details
Employees just standing around talking with one another like they did not see us standing at the counter.
View full review
Review
#1612900 Review #1612900 is a subjective opinion of poster.
1.0
Details
Employees dating each other at the Ridgecrest store causing problems. Doug and Susan.
View full review
3 comments
Anonymous
#1718065

I remember watching Doug and Julie on Days of our Lives. One of my favorite shows of all time. "Like sands through the hourglass, so are the Days of our Lives."

Review
#1585186 Review #1585186 is a subjective opinion of poster.
1.0
Details
At he Ridgecrest California 93555 cashier was to busy talking with her boyfriend who was also working with her to deal with customers.
View full review
1 comment
Anonymous
#1732904

The supervisors and managers play favorites and were very gossipy. Favoritism is rampant. The chosen ones are not expected to pull their own weight, while others are left to p...

Review
#1598842 Review #1598842 is a subjective opinion of poster.
Reason of review
Poor customer service
2.2
Details
Jan is the manager at this riteaid she just started there a. Few months ago She has been very rude to me every time I spoke to her she talks about what my problems with my health in front of other customers she didn't want to go into the private room next door today...
View full review
Review
#1512722 Review #1512722 is a subjective opinion of poster.

Rite Aid - Pharmacy

I have email about a complaint w/saltsburgh rd i asked for a phone # have received email no phone# ask for additional info try to email back no luck
View full review
Review
#1598286 Review #1598286 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rite Aid in Mission Viejo, California - Management Jan pharmacy

2.2
Details
The manager name Jan was very rude to me I was asking questions about why I needed two different types of pre-authorization for the same medication that have been taking for 5 years and she couldn't give me a answer she's been rude to me in the past is she has asked questions about myself and my wife in front of other customers and we both are disabled and she today hung up on me and was very rude said she had someone else at the counter and just hung up on me and I'm so tired of having problems with Rite Aid in Rancho Santa Margarita California on Rancho Santa Margarita Parkway I am so sick of it Jan is the rudest pharmacists I've ever met
View full review
Review
#1512716 Review #1512716 is a subjective opinion of poster.
Resolved
3.4
Details
Rite Aid - Horrible Customer Service
Was asked if I wanted to donate to charity upon checkout tonight, I replied "no" and chuckled at something my wife was doing right next to me and the cashier actually said to me "well if you think cancer in children is funny" (i didn't even know the charity was about...
View full review
1 comment
Anonymous
#1637587

No one cares....

Review
#1231231 Review #1231231 is a subjective opinion of poster.
Pros
  • Pharmacy staff
Cons
  • Rude employee
Reason of review
Poor customer service
Tags
  • Rite Aid Customer Service

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts
I have a complaint, actually two. I habe been a customer for many years. I have had multiple surgeries, requiring pain mgt. My primary accidently escripted my med to my mail order Costco. After days of trying to communicate with drs office they verified that zmd sent...
View full review
Review
#1503072 Review #1503072 is a subjective opinion of poster.