Rating: 3 Stars Clear all filters (38 of 742 reviews match)
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2.5
Details
Employees just standing around talking with one another like they did not see us standing at the counter.
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1 comment
Anonymous
#1739946

Chuck Johnson Ridgecrest CA. I was just there this evening.

Do they have real employees working up front in the store? I didn’t see any. Lousy lousy lousy! I just needed batteries.

I for sure will go to Walmart for sure next time. Close this place if not going to serve people.

Review
#1612900 Review #1612900 is a subjective opinion of poster.
3.1
Details
Cashiers in 92040 store rude and incompetent, Issue with rewards card which they put on me. I the problem.have called customer service on two occasions attempting to correct the problem. Cashier rudely told me to call again. Additional registers not opened when there...
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Review
#1319894 Review #1319894 is a subjective opinion of poster.
Cons
  • Poor customer service and disrespectful cashiers
Reason of review
Poor customer service
Preferred solution
Personnel training/review policies

Rite Aid in West Reading, Pennsylvania - Employee needs a new job, and attitudell

2.9
Details
Steve one of your managers at West Reading,Pa.store is a rude ,insulting employee.I had 3 issues with him.I seen him with other customers being a total jerk.And to his co-workers he is rude and bossy to them.He is in the wrong business his people skills are the worse I have seen ..EVER!! A former Rite Aid shopper.Lynn Hinsey#484-869-2502 .I use Walmart for my go to store.
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Review
#1305021 Review #1305021 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Prescription price

2.9
Details
Went to pick up script, told price was $133.00, I said that was too much and left without it. Then I transferred it to Walgreen's. Just picked it up, cost $3.75!! Same script, same drug, same insurance!! Rite aid could give me no reason why!! Shame on them!!
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Review
#1290158 Review #1290158 is a subjective opinion of poster.
Reason of review
Pricing issue
3.1
Details
I have a case # Misleading ticket advertising bags of chocolates get to register to other articles tell the cashier theses chocolates are 2 for 7$ She scans said to me with attitude no they’re not I said check the shelf we go together sure enough there was the tag I...
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1 comment
Anonymous
#1659248

Wow, what a nasty attitude from a cashier. And allow me to be the first to say you shouldn't be treated like.

I wouldn't go back to that store ever again. I'm glad nobody has come on here yet and criticized you.

When I posted a complaint about a cashier at Rite Aid, a slew of "anonymous" posters were more than happy to tell me off. This site is filled with grumbling, miserable people hiding behind the "anonymous" ID, who seem to have nothing but time.

Review
#1242605 Review #1242605 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
3.4
Details
Rite Aid - Horrible Customer Service

Update by user Apr 11, 2018

Manager called and apologized.

Original review posted by user Apr 11, 2018

Was asked if I wanted to donate to charity upon checkout tonight, I replied "no" and chuckled at something my wife was doing right next to me and the cashier actually said to me "well if you think cancer in children is funny" (i didn't...
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1 comment
Anonymous
#1637587

No one cares....

Review
#1231231 Review #1231231 is a subjective opinion of poster.
Pros
  • Pharmacy staff
Cons
  • Rude employee
Reason of review
Poor customer service
Tags
  • Rite Aid Customer Service
3.3
Details
Had terrible customer service at the checkout by a cashier named Lillian at store #01164. While checking out i asked if i should use chip or swipe and also told her i needed money back. She yolde to use the chip, then after i did that she told me i had to swipe for...
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2 comments
Anonymous
#1456662

They need to replace shift supervisor Mercedes and cashier Parveen. So disrespectful at stre 1105 in Carteret nj

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Review
#1222917 Review #1222917 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Cashier denied to help

2.6
Details
Today is March 13 . I was at rite aid in Grand Island, NY around 7pm. I asked the cashier if she can read the color on the item, she replied I have three broken ribs so I can't help you. Then I asked for change for lottery , she said NO I can't. I asked then why are you on job if you can't do your Job. Then she gave me change but had a very bad attitude.
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Review
#1209852 Review #1209852 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid in Philadelphia, Pennsylvania - Get ripped off with wellnes card

2.5
Details
Every time I've shopped there in the past several months i used my wellness card and paid.cash. i never get any change back. They round it off to nearest dollar and make You donate it to kids charity. Where is my gold.card discount? You are continuously ripping me off!
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Review
#1201560 Review #1201560 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts

Rite Aid in Bridgeton, New Jersey - Terrible employee

3.4
Details
At store 841 there's an employee named Michelle who is always on her phone. She has an attitude when ringing up customers and she makes rude comments as they leave. Can't believe they haven't done anything with the way she acts. She's always giving nasty looks when she gets called to take care of a customer
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Review
#1178318 Review #1178318 is a subjective opinion of poster.
Reason of review
Poor customer service