Rating: 4 Stars Clear all filters (32 of 742 reviews match)
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3.6
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I clicked on the link to this site and wrote my review without reading the name of your site. If you decide not to allow be it I totally understand but the following is what I had to say. I think all the negative reviews on line are a Shame. Don't get me wrong I like...
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#1373734 Review #1373734 is a subjective opinion of poster.
4.0
Details
Last Sunday my manager Jerry from Norwich ny. Started yelling at me in front of customers and he was laughing thought it was funny. I’m a senior citizen working to make a living. I might not be able to move like the younger kids but I do my job. I went to the asst...
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2 comments
Anonymous
#1590030

As a retail worker you have no rights the managers are not there to be your friend just because your a senior citizen doesn’t automatically make you immune to receiving g criticism from your manager if they are yelling at you then you did something wrong so just get over it already.

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#1349111 Review #1349111 is a subjective opinion of poster.

Rite Aid in Norwich, New York - Manager rude to cashier very nasty to her.

4.1
Details
I was being waited on by the cashier she called manger for a bag of ice. He was pissed he told her he was to busy. He was very rude and nasty to ur senior citizen cashier. She’s just trying to make a living.
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#1345681 Review #1345681 is a subjective opinion of poster.

Rite Aid in Baltimore, Maryland - Bad customer service

3.5
Details
I call concerning my mother medicine. And the man was talking real nasty to me. They give me the wrong insulins needs. The pharmacy need to teach there workers customer service.
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#1317390 Review #1317390 is a subjective opinion of poster.

Rite Aid - Happy customer

4.4
Details
Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
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#1302733 Review #1302733 is a subjective opinion of poster.
Reason of review
Good customer service

Rite Aid - Rud store manager with the employee

3.7
Details
I'm waiting on line for half and hour and only 2 cashiers and the store manager came out nowhere screaming unprofesionally to the security lady that's watching on the cameras;whille theres,someone else a guy trying to talk to him and he's being rude to him and walking away from him;How will u have people taking care of your store that suppost to be polite and professional with everybady no matter the color or race;hes not nice in the Spanish neighbor and he needs to get replace,
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#1224625 Review #1224625 is a subjective opinion of poster.
Reason of review
Poor customer service
4.4
Details
I recently sent a complaint about not getting my script on time. I was very pleased to hear back from corporate Rite Aid and then from the Rite Aid where I picked up the script. The girl that contacted me (Melanie) and I resolved the problem. She explained that the...
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#1184759 Review #1184759 is a subjective opinion of poster.
Pros
  • Remodeled store and staff
Reason of review
Good quality

Rite Aid - Vulgar Employees

4.3
Details
At approximately 1:45pm on Wednesday (11/22/17) my 12 yr old daughter and I went to the Rite Aid Store at 2064 Mill Avenue, Brooklyn, NY 11234. The store is usually empty and now I know why, my latest visit made it a last time visit, due to the unprofessional and vulgar behavior of 3 young black women who are employees of Rite Aid. To make a long story short, I walked in with my daughter to do some vitamin shopping. While selecting our vitamins towards the rear of the store, the 3 young employees were heard loudly saying “*** this” {{Redacted}}” repeatedly over and over. The only reason I knew they were employees is because they were standing in close proximity to the pharmacy and were wearing a Rite Aid shirt. I quickly placed what I wanted to purchase back on the shelf and left the store with my daughter. Who is hiring these unprofessional vulgar individuals??! Customers come in to shop and not be subjected to such vulgarity. Any other person would have probably filmed the vulgarity and posted it online or sent it to the news! I suggest you speak with your employees about their unprofessional behavior before you lose more customers!
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#1135900 Review #1135900 is a subjective opinion of poster.
Reason of review
Poor customer service

Rite Aid - Poor customer-centered pharmacy experience

3.5
Details
Stopped to get Rx script filled, after getting out of hospital ER . (this rite aid was on my way home from hospital) Time approx. 5pm. Went inside to wait for a script(doxycycline mono}. the clerk said it would not be filled till 8:30PM. Went all the way home, came back at about 8:15PM and script was on rack(had already been filled. the same clerk, kind of smirked , as though she felt guilty to have told me to not wait earlier and come back 3 hours later, She said how they had filled 100 scripts. My order did not have to be compounded , there were no other customers waiting for an order, why did she feel I was a less important customer and inconvenience me? The event took place Rite Aid on Michigan and Genesee in Saginaw, Michigan on 9/09/1917. The clerk was a heavy set, fair haired female
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#1098491 Review #1098491 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Poor customer service wished you had self-serve
Reason of review
Poor customer service

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts

Rite Aid in Beachwood, Ohio - Kudcents Charity Rip-off

3.6
Details
I made a purchase at Rite-Aid for $2 and then I was told that it was $3 because I had signed up for the Kidcents Charity. I told them that I never agreec to this, but they said I must have when I signed up, a complete scam. Then they told me to call Plenti card and Plenti said theu had nothing to do with this. Then I called Rite-Aid and of course they are closed weekends.
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#1087105 Review #1087105 is a subjective opinion of poster.
Reason of review
Pricing issue