
Rite Aid
Reviews and Complaints
Rite Aid Reviews
I an unable to receive my prescriptions due in part to manpower shortages, no one answers the phone. My prescription management service is unable to approve my medications.
Preferred solution: Teresa lied to me that my needed medication was available. She also is a roadblock to customer service. From my point of view, she needs to no longer represent Rite Aid.
User's recommendation: Don't depend on Rite Aid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad service
- Pharmacy staff rude
Preferred solution: Let the company propose a solution
User's recommendation: Don't go to this store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Prescription not ready
- Pharmacist
Preferred solution: Let the company propose a solution
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Customer Service
- Bad customer service
Preferred solution: Apology
User's recommendation: go to a different pharmacy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They are truly awful
- All
- Don not follow good business practices
Preferred solution: Apology
User's recommendation: Go somewhere else
Wish they would close
- Left store feeling accused and attacked
- Prices
- Lack of organization
User's recommendation: Do not give them the pleasure of your business!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
It is not incompetence. Did you take your printed formulary to your appointment?
Did the doctor check your formulary before he ordered your prescription? All this waiting is between your insurance company and the doctor.
You can give me as many thumbs down as you want. The fact is the pharmacy gets alerted your med is not covered.
They hit a key on computer and send your doctor all the info about it not being covered, who and how to contact. After that it is your doctor or your insurance company holding things up. So you failed big time by not taking your formulary to your appointment and your doctor failed by not cross checking his prescribing with your insurance. So stop blaming the pharmacy.
They did not diagnose nor prescribe for you. Do better.