Show reviews that mention
store pharmacy customer customers service prescription people manager pharmacist customer service
Filter review
  1. 107 reviews
  2. 71 reviews
  3. 53 reviews
  4. 39 reviews
  5. 19 reviews

Swiping Drivers Licences

3.7
Rite Aid now swiping your Drivers License and credit card at the same time. If there is a data breach they have everything. Very poor. Will not shop again here.

User's recommendation: Avoid.

View full review
Comment
Helpful 0 Not helpful 1
1 comment
#1895668

Yes to do a return without receipt. To buy tobacco, alcohol , pseudoephedrine , over the counter cough/cold med.

If you dont like it , dont shop there. Open your own store pig.

Reply
0 0
ID
#1970427 Review #1970427 is a subjective opinion of poster.
Location
Spring Valley, California

Age I.d. policy

1.0
I'll NEVER shop in Rite Aid, ever again. And I'm gonna tell EVERYONE I know to stop going there. I'm 46 yrs old. I obviously don't look 17, or even 20. Their policy of 70+ or I.d. is the most asinine I've ever come across. I guess you want to swipe my license to SELL MY PRIVATE INFO. ***

User's recommendation: Complete BOYCOTT.

View full review
Comment
Helpful 0 Not helpful 0
ID
#1959119 Review #1959119 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2.4
Tried to refill prescription. Used on-line order process. Successful refill 'verified' on-line. Showed up at store to pick up, 2 days later. Refill not ready. Rite-Aid said it was insurance problem. Called insurance company, it was not an insurance company issue....
View full review
View full review
Comment
Helpful 0 Not helpful 0
ID
#1957794 Review #1957794 is a subjective opinion of poster.
Cons
  • Extraordinarily frustrating and dysfunctional customer relations
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Corona testing

Will rite aid be offering testing in Scranton?
View full review
Comment
Helpful 0 Not helpful 0
ID
#1931441 Review #1931441 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
Preferred solution
Just an answer to my question

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bonus cash

3.2
Hello, I have $12 in bonus cash and there is a coupon in the ad for $10 bonus cash if you spend $40. Will I be able to get the $10 bonus cash if I spend $40, or do I need to spend $52 because of the bonus cash I already have?? I've asked this question before and the employees never seem to know any details about the bonus cash. I'm not mad, but this is something all the employees should know more about so I'm not spending more than I have to
View full review
Comment
Helpful 0 Not helpful 0
ID
#1906870 Review #1906870 is a subjective opinion of poster.
Preferred solution
Information

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.7
Rite Aid - Security guard
This security guard kept following me. Once, he saw me purchase my items. Another time, I went to get a flu shot, he greeted me and I greeted him back, because it was a polite thing to do. Then, again, he started following me around. He wasn't worried about the other...
View full review
View full review
Comment
Helpful 0 Not helpful 0
ID
#1902728 Review #1902728 is a subjective opinion of poster.
Location
Woodlawn, Maryland
Service
Rite Aid Manager
Cons
  • Profiling
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rite Aid is pracicing data harvising

1.0
At the Rite clerk at 5270 Balboa Av, San Diego requested me to swipe my drivers license through the Credit card machine when buying Alcohol. I refused saying there is way more data than just my berth date and I refused to do so. She then stated OK I'll type it in and if I don't like there police, not to shop there any more. I proceeded to check out and the card reader prompted me to enter my e-mail and phone number before proceeding. I declined and stated this is not something Rite and should ask for every card purchase. She then told me not to yell at her, I stated I have the right to protect my personal date and they have no right to collect it and I also was not yelling and have to right to speak my mind, I then left the store. As I was walking out she told me not to come back as I ignored that as not to cause further conflict . This occurred at 10:21 on 4/29/20. I suggest Rite Aid pull the video/audio tapes to review and stop Harvesting personal data! I will be return and will ask for management intervention if asked to swipe my drivers license again. And if I get any nonsense I will call the police myself to the store. All that is required when buying Alcohol is to show a valid ID. NOT PROVIDE HOME ADDRESS, SS number, Height and Weight. and other nondisclosed information imprinted on the Drivers license.

User's recommendation: Don't let them colect your personal data! Don't let them bully you because they are in a bad mood.

View full review
Comment
Helpful 0 Not helpful 0
ID
#1898329 Review #1898329 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
Stop data harvisting, stop having to touch the card reader so many times, with the pandimic and germs on it.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Riped off

1.0
Purchased and return a product -no receipt in bag....went to return item...given 50% credit on a card. grrrr Went to use the card on my next (last) purchase --- read the receipt while standing in line. Couldn't find the credit and was told it was not their fault that I couldn't read a receipt. Asked for Manager....she found that the credit had not been issued..she gave me cash....I mentioned that the first thing that a new employee should be taught was customer service and especially not to be rude to the customer.....She told me everyone was quitting and it wasn't her fault....tried to empathize with her......still out of her league in this crisis.

User's recommendation: Don't go.

View full review
Comment
Helpful 0 Not helpful 0
ID
#1888549 Review #1888549 is a subjective opinion of poster.
Location
Boise, Idaho
Product
Rite Aid Facility
Pros
  • Location
Cons
  • Prices
  • Poor customer service and disrespectful cashiers
  • Limited products on hand
Preferred solution
Let the company propose a solution

Terrible customer service from a manager

2.6
I have always loved rite aid and currently (well not after today) use their pharmacy, I enjoy going in there and looking at all the amazing items they have... today I had a rough day busy day was looking a little rough from crying and had my pajamas on for the evening. My mom had also asked me to grab her an item she needed. I had grabbed her stuff first, so I wouldn't forget anyways I ended up not having enough money and had put the item for my mom back, the guy working had asked me if I changed my mind and I said I had put it back he had me walk with him to basically prove that I had put it back. I am seriously appalled and did still purchase some items but after some consideration I will be returning it and on monday switching to a different pharmacy.
View full review
Comment
Helpful 0 Not helpful 0
ID
#1866719 Review #1866719 is a subjective opinion of poster.
Location
Lewiston, Idaho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Prescription pickup concern

3.2
A nasty pharmacy employee at rite aid 2532 e 3rd st 45403 is a Police Sargent with cuffs town bad mouth rite aid pharmacy person is paranoid skitzO antibody S O B NASTY HATEFUL MOUTH WHITE DISCRIMINATE LONG TIME EMPLOYEE WHO STARTED IN STORE 2008 THEN ABOUT 2010 BECAME A PHARMACY WORKER GREW INTO A MONSTER 2017 WEARS CHEAP WIGS AND WEAVES MOP STRINGS STINKS AND BAD BREATH GERMS STEP UP TO THE ORDER WINDOW IN A TANK OF SHARKS JUST LIKE HER PERSONALITY WHAT COMES AROUND GOESA MRS BIRCH

User's recommendation: TAKE VIDEO CAM WITH GOOD SOUND RECORD.

View full review
Comment
Helpful 0 Not helpful 0
ID
#1857035 Review #1857035 is a subjective opinion of poster.
Location
Dayton, Ohio
Service
Rite Aid Pharmacist
Pros
  • Pharmacist
  • Limited number of pharmacies in the ares
Cons
  • Always an issue every time i fill a rx
  • Pharmacist reaction to mistake she made
  • Falsely accused of moving inventory
Preferred solution
APOLOGY WOULD NOT BE SINCERE ENOUGH FROM MISS POLICE CHIEF PHARMACY FLU MOUTH

Susan Tunget RA Employee

2.6
This person, Susan Tunget Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on. Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961 Case Information: Court Case #: BF163833A Filing Date: 04/13/16 Related Case #: NONE Arrest Date: 05/24/16 Bail Amount: NO BAIL Bail Status: EXONERATED Bail Type: SURETY BOND Charges/Dispositions Count Type Code Section Charge Description Charge Disposition Disposition Date 001 F PC 118 PERJURY DISM - FURTH. OF JUSTICE 07/21/16 002 M WI 10980(C)(2) OBTAIN AID BY FRAUD OVER $400 PLED NOLO CONTENDERE 07/21/16 Sentence Information JAIL/PRISON 1 DAYS, TOTAL CREDIT 0001 TIME SERVED 1 DAYS CONFINEMENT LOCATION JAIL SUMMARY PROBATION GRANTED FOR 3 YRS, CHARGE FINE AMOUNT WI 10980(C)(2) 570.00 FINE TOTALS 570.00 ACTION ON BAIL/BOND EXONERATED

User's recommendation: Think twice before shopping there.

View full review
Comment
Helpful 0 Not helpful 1
1 comment
#1847517

I do not shop there nor will I now for sure. Thank you.

Reply
0 0
ID
#1846120 Review #1846120 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

3.8
After the third day of shopping at the Rite Aid in San Pedro on Western, they still had NO sanitary wipes or hand sanitizers. So I asked when I was going to find sanitary wipes or sanitizer, when entering the store. I asked why not, the employees had gloves and...
View full review
View full review
Comment
Helpful 0 Not helpful 0
ID
#1844240 Review #1844240 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Rite Aid Sanitary Conditions
Cons
  • Rude employee
Preferred solution
Let the company propose a solution

2.3
Rite Aid - Employee with extensive criminal records
Beware. Both Susan Boyts and Douglas Sperry have extensive criminal records. Both work at Rite Aid in Ridgecrest and have access to your banking and medical information. Stay clear. User's recommendation: Stay clear
View full review
View full review
Comment
Helpful 1 Not helpful 0
1 comment
#1844792

This person, Susan Tunget Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up.

This is one thing I found. I will be shopping at Walgreens from now on.

Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961 Case Information: Court Case #: BF163833A Filing Date: 04/13/16 Related Case #: NONE Arrest Date: 05/24/16 Bail Amount: NO BAIL Bail Status: EXONERATED Bail Type: SURETY BOND Charges/Dispositions Count Type Code Section Charge Description Charge Disposition Disposition Date 001 F PC 118 PERJURY DISM - FURTH. OF JUSTICE 07/21/16 002 M WI 10980(C)(2) OBTAIN AID BY FRAUD OVER $400 PLED NOLO CONTENDERE 07/21/16 Sentence Information JAIL/PRISON 1 DAYS, TOTAL CREDIT 0001 TIME SERVED 1 DAYS CONFINEMENT LOCATION JAIL SUMMARY PROBATION GRANTED FOR 3 YRS, CHARGE FINE AMOUNT WI 10980(C)(2) 570.00 FINE TOTALS 570.00 ACTION ON B

Reply
0 0
ID
#1836053 Review #1836053 is a subjective opinion of poster.
Service
Rite Aid Manager
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never shop at this store.

2.0
Rite Aid - Never shop at this store.
Never shop at this store, Rite Aid 101 N China lake Blvd Ridgecrest CA 93555 7****50223. It is true that Susan Marie Tunget is a convicted Welfare Fraud convict, Kern County Superior Court web site, and she is now dealing with customers private banking and medical information. She is thief and does RA really believe that she wont steal again given the chance? If you don't believe me, Google her. Never shop there.

User's recommendation: Never shop at this store.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#1842347

Is that photo you or her ? And when did your former boyfriend cross that line ?

Reply
0 0
ID
#1835972 Review #1835972 is a subjective opinion of poster.
Service
Rite Aid Sales Representative
Preferred solution
Don't hire a known convicted thief.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hygiene at the pharmacy section

3.0
I used to think that pharmacists and trainees at the Pharmacy section of Rite Aid are more knowledgeable than the general people regarding hygiene and precautions required during this current coronavirus outbreak. But this afternoon I was disappointed and upset. I went to pick up my medication from the Rite Aid on Forbes Avenue in the Oakland area. The woman at the counter of the Pharmacy section was clearly showing flu symptoms based on her coughing, her cloaking voice and her uneasy appearance. Why wasnt she told to stay home, instead of taking the risk to infect others. I didnt want to be rude, but I didnt want to get the virus and get sick either. I didnt even want to take the bag of medication from her. I have to wait some more days to see whether or not I get the virus and get sick. I sure am upset because I have been very careful so far to avoid infection by this virus. I have been self-isolating by staying home lately, except for having to go out this afternoon to pick up my medication from Rite Aid.
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#1918640

And ur point is? Maybe do the world a favor and mind your own business.

As long as they didn’t have a fever then you had no reason to be a b@@ch alto her. I hope you do get the virus and die.

Reply
0 0
ID
#1831848 Review #1831848 is a subjective opinion of poster.