Anonymous
map-marker Baltimore, Maryland

Rite Aid Staff Review

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The staff sale yalls stuff outside of store for high price then its a manger at that smh yall need to pay more att
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Anonymous
map-marker East Hampton, New York

4 days to order prescription at Flatbush Pharmacy in Brooklyn

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March 1, 2016 The staff in pharmacy at 892-988 Flatbush Ave, Brooklyn, NY 11226 are unfriendly, combative and unprofessional. It took 4 days of unfriendly & combative conversations to get a prescription filled. Very unpleasant - will never go back. Every day I was told they had to order the pills and prescription would be ready the next day at 3:00 pm; every day I was called by RA pharmacist to say the prescription not ready. When I tried to get clarity the pharmacy person on phone very nasty and threatened to cancel the order. So unpleasant. Anonomous
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Pros:
  • Cheap prices
Reason of review:
Poor customer service
Anonymous
map-marker Rancho Cucamonga, California

Rite Aid Manager Review

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Valerie Rojas at store 6468 extended poor, degradation & condesending customer service to me today. She was very unprofessional and keep saying "well there here you go". As a manager, this is incorrect language to use with a customer who frequently patronize Rite Aid.
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Reason of review:
Poor customer service
Anonymous
map-marker New York, New York

Rite Aid Prescription Refill Review

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Called in a refill left a call back number si if there was a problem I would get a call no medication no call.Put in script didnt have in stock said next day next day order didnt come in cant help me until monday how am i suppese to get well sick of wellness n riteaid in N.Y.C
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Reason of review:
Poor customer service
Anonymous
map-marker New York, New York

Rite Aid Refund Policy Review

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I need to talk to someone in Spanish . Store employee 10544. Make tI need to talk to someone in Spanish . Store employee 10544 make me the refund and never gave me the money .He use plentin card for the excuse not give me my money . my phone number is 347-612-****. The employee name is Rolando that problem pass january 30 4:00pm.
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Reason of review:
Poor customer service
Amar Cqd

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Verified Reviewer
| map-marker Clarksville, Tennessee

Rite Aid Staff Review

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Store in Ashland city. #11864. I have been a long time customer at riteaide. I have always been treated well at Clarksville store#11867. I am apauled at how mean managers Laura and Amy treated a girl in there they should be ashamed! !! I will never go back to that store and will make it my business to tell everyone about it until something is done.
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Reason of review:
Poor customer service
Anonymous
map-marker Trafford, Pennsylvania

Rite Aid Prescription Refills And Transfers Review

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Had meds called in at 11am and went to pick them up at 3 pm and they asked me to wait 20 mins... Always messing stuff up. Very slow and rude to top it off! Wish I could go back to Walgreen's but my ins won't allow it...I hate rite aid!
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Reason of review:
Poor customer service
Anonymous
map-marker Nashua, New Hampshire

Had a great experience

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The other day I jumped in for a few quick items and the lady behind the counter named Kerry in the Nashua NH store located in Amherst Street was so helpful and kind. She helped me with my coupons and never rushed me. She had a smile on her face the whole time. It was just what I need to start my day off on the right foot. Thanks you Kerry for all your kindness and I will continue to go there in the new future because of nice people like you wanting to greet me and make my day with your kindness. Thank you again Kerry.
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Pros:
  • Kerry
Reason of review:
Good customer service
Nickalous Eog
map-marker Bayonne, New Jersey

Review in Drug Stores and Drugs category from Bayonne, New Jersey

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Writing to mention the Rite Aid drug store on Broadway in Bayonne NJ was recently renovated and looks great and custermer service has improved a great deal Iam a long term custermer and pleased to see the store doing much more buisness have to say thow as the store is a 24 hour store I've been in late night and found the registers that were closed cluttered with all kinds of debre and staff not very helpful just don't want something positive go downhill thank you
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2 comments
Guest

Late at night the registers don't really have to be open other than to help the occasional customer that might come in. The debris(which is the correct way of spelling it) that is around the registers is because when there isn't a lot of business, whatever items can be piled up in that area and employees can take care of it as time lets them.

Stores that are open late at night often do things like that and will appear more cluttered, etc., because they aren't as busy. There are some things that can't be taken care of during regular business hours.

Guest
reply icon Replying to comment of Guest-969811

I am glad that you were quick on the spell check Which tells me you will be Quick to make nessesary changes in your store if need be. Although it is good to get comments from custermers.How you recieve them and translate them is up to you.

So just to let you know if the doors are open there open for all to see whether it be 10:00 am or 3:00 am. Excuses are unnesseary.

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Anonymous
map-marker Philadelphia, Pennsylvania

Indiana Kettlecorn Popcorn

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I have been going to rite aid everyday for a month and they have not restocked on the indiana kettlecorn popcorn. I do not like that it is not there. I am very furious. Please bring back the popcorn. I do not like that i am not getting my popcorn, as van international student i like very little things in this country. The kettlecorn popcorn has been something i really like and it has made my stay here a little nicer. So you can understand how upset i have been for the past month without my kettlecorn popcorn, i beg of you that you restock the temple university Rite aid, both of them with Kettlecorn Popcorn
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Pros:
  • Products
Reason of review:
Lack of product

Preferred solution: Let the company propose a solution

4 comments
Guest

I mean, there are other stores you can buy kettle corn at...

Legion Clq

What country are you from? From this single experience with you as a single individual, this makes me never want to go there since there are little things I enjoy about this rant.

Guest

have you considered going to a different store..?

Guest

Dude, go to a different store...

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Anonymous
map-marker Redding, California

RiteAid Kidscent automatic donation

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RiteAid complaint - I have thought it strange the last few times that my total was always an even amount. So last time I noticed a 33cent charge to Kidscent that I had not asked for.

So after reading posts here - I have to agree with most other post on this site. So I just went back to my riteaid and bought something, used my Wellness card to see if I had the choice to opt in. There is no choice when I enter my wellness card number - but it was charged to my purchase - rounded up 45cents. I asked the clerk where that came from and she just started to explain the program - when I asked why I am not given a choice = she just said it is automatic for wellness members and would not take it off my charge.

I do not agree with this and hopefully there will be enough complaints that they will stop the process.

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Loss:
$5
Pros:
  • Products
Cons:
  • Violating privacy rights
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

32 comments
Guest

I just went to the website and am unable to access Kid Cents, contact us ad nothing opens on the website. The cashiers cannot un-enroll you. and I want this to stop!

Guest
reply icon Replying to comment of Guest-2116195

Cashiers CAN unenroll you from kidcents. If your cashier says she can't, ask to see a shift manager.

Guest

I would like to know if we can use the contribution as a right off on my taxes. I need to know, where do I go to find out how much I have contributed for the year.

Guest

Think maybe someone in the Attorney's General Office might be interested in this one.

Guest

It gives you 3 options you made the choice but if you want out just tell the cashier & they can unenroll you...Spop blaming Riteaid for your doing

Guest

I do not feel like buying again at Rite Aid anymore.

Guest

6.00$ to 7$ I didn’t authorize this- ask don’t Force me- I won’t at Rite Aid.

Guest

Today I specifically said "wow that's strange last time I was here it was even too" and she just giggled and said "oh sometimes it just works out that way". NO WAY WAS I TOLD ABOUT THIS..... IS that even legal to do without consent?

Guest

I do not believe it is right for Rite Aid to round up a purchase without being asked. This has happened to me several times.

If they are doing this every day to every customer in the country they are making big money.

Has anyone seen or heard of the children benefiting from this? I refuse to buy from them anymore other than picking up my prescription.

Guest

this charge is b.s. sick of it being ripped off money out of my pocket without asking me.

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Anonymous
map-marker San Jose, California

Blackballed by crazy pharmacist!!!

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This has been an utterly unbelievable experience in which I have never experienced in all of my life. I have been a Rite Aid customer and Registered Nurse for 20 years. I have worked with all types of personalities and tempers and I am very likable--I would even say loveable!!!! It all started with a question and answer. I could not understand her poor English and when she was having difficulty understanding information I asked if a pharmacist was available. UH OH. and so it began. I have auto refill and these stopped being filled. Delays in refills and then I made the mistake of asking for a early refill. This used to be done without incident as long as it was a day or so. I mean we all have had incidents where you drop one, spill one and it bounce right into the toilet.... Right????? Happens to all of us. So this psycho pharmacist writes all these notes, made my husband wait 30 minutes all to tell him that she didn't have enough medication to fill the prescription. That she could partially refill it and then I would need to obtain another script from my dr even though it was SHE who was creating this cluster of poo...,,,,,,,so my husband asked if he could just go to another right aid. She gives him wrong directions and a hand held note full of insults and negative findings about me. My poor husband finally finds the pharmacy and as they glanced over my material...told him he would have to wait 90 minutes...Really?????? She told him she had flu shots to do. Whatever I cannot believe I am being blackballed!!!!! What do I do?? I want to transfer but I know she will write nasty things about me!!!its scary but we need these people far more than we think..I honestly find myself avoiding the store altogether for fear of seeing her. BULLY
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Pros:
  • Other staff
Cons:
  • Pharmacist
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

2 comments
Guest

Contact corporate and complain... I just did that because of a very rude unprofessional pharmacist....

instead of helping people has a tendency to hinder them..... I've been a nurse 30 years you don't treat customers and patients that way...

Guest

Just contact your doctors office and ask them to send your prescriptions to Target. How hard is that?

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