I'm ashamed to say that I was almost a victim of a scam in name of Peco, were the scammers called me with detailed information about my account and after almost convincing me to pay $1,000.00 for "Peco"not to cut my power during business hours, I was sent to get a MoneyPak green card at the Rite Aid store. I got 2 Money Pak green cards for $500.00 dollars each and on my way back to my store, I realized that it was a scam.
I returned to Rite Aid right away to return the cards and I was told that it was non refundable. That I had to call Money Pak itself. I've been trying to contact MoneyPak for 8 days today, with phone calls, prepaid debit cards to be loaded from the money pak, emails, refund requests and I have not been successful at all.
It seems to me that MoneyPak is also a scam.
I just spoke to a Rite Aid customer service about the problem and her response was that they do sell Moneypak at the store, but that Rite Aid is not responsible for this problem. I believe that since Rite Aid is allowing moneypak to be sold at its store, they are making a profit on every sell and should be responsible for this problem of people not being able to redeem the moneypak green card. In my view, Moneypak and Rite Aid are scamming their customers.
Product or Service Mentioned: Rite Aid Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1012.
Preferred solution: Full refund.