Product: Rite Aid Cashier Clear all filters (65 of 65 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Rite Aid - Cashier Review from Rancho Cordova, California

1.0
Details
I was verbally attacked by Chris, a cashier at Rite Aid in Gold River, CA. Basically over the fact that the card reader in use was not working properly. I understand they is a transition in place due to the utilization of newly implemented chip cards. And at some retailers we, customers are to either swipe, as previously or insert chip part into actual machine. Chris, was very abusive and plain rude. He insisted I did not or was not following instructions pertaining to processing payment. I turned card machine towards him and he attempted to turn card machine towards me. All while the manager was on the next register. He began to glare at me and make very rude and unprofessional comments to me. I was amazed at his behavior and even told him so. He kept insisting it was my fault the machine wasn't working. I've never felt so berated in my life while buying products at a store. I wish I could have left the situation but due to my card being processed I was left waiting for machine to finish up with processing my payment. Once I was finished with my order I asked to speak to a manager and she was standing next to him the entire interaction, not saying a word about his behavior. I waited for her to finish her orders with other customers and asked her for Chris's name since he didn't have a name tag on. She told me and i expressed my dismay at his utter disregard for the card issue. I haven't gone back to Rite Aid, due to this cashier.
View full review
Review
#738481 Review #738481 is a subjective opinion of poster.
Service
Rite Aid Cashier
Reason of review
Poor customer service

Rite Aid in Sayre, Pennsylvania - Poor Management

Store #11083 manager was very rude to me at a little after 5pm today 11/10/15. My card would not work due to some plenti card I supposedly signed up for but dont have one. BOGO sale on NAT MELATONIN 10mg 60 CT $10.49. He said I could not get the free one because I do not have a working key card. I had the only card I have and he said it is linked by someone to a plenty card, but I do not have a plenty card. He raised his voice to me and snapped at the cashier in front of me because she offered to let me use her card. He said no never and that will get you fired. I am done with Rite Aid and will never purchase anything from Rite Aid again! Poorly Managed!
View full review
Review
#732251 Review #732251 is a subjective opinion of poster.
Service
Rite Aid Cashier
Cons
  • Attitude of store manager
Reason of review
Key Chain cards bad/Rite Aid/plenti card can not fix my cards
Loss
$10

Rite Aid - Cashier Review from Chicago, Illinois

I am a mycology student and I resently ran short of sterile syringes that are used for colection and study of spores used various projects I have been working on. I had previously perchest them at my local rite aid store # 11389 and receved good costomer sirvice. This time I went to the pharmacy window and gave the cashier my order for ten ten cc 22 gauge syringes and expaned what I needed them for and the pharmisist treated me like I was some kind drug addict . I am a respectable but resonable person and this was not at all the kind of respect and curticy I have come to expect from this rite aid. The very reson I go there for my syringes is becase of the professional atidude that they have given me so many times in the past. I also perchest a bottle of glucosamine at the pharmacy. This is the transaction # 177669 - the date was 7/28/15 time 5:28 pm . I will continue to shop there tho I would like to be treated with the respect and curticy the I expect as well as deserve. Thank You
View full review
1 comment
Anonymous
#1017116

Did they mention you need a Rx for 22 gauge needles?

Review
#673660 Review #673660 is a subjective opinion of poster.
Service
Rite Aid Cashier
Reason of review
Poor customer service

Rite Aid - Cashier Review from Downey, California

I'm so relieved of found this thread! I've been googling and even sent an email on the rite aid website. This exact thing happened to be last night in Downey,ca. I was charged $1.19 for candy that was advertised for $0.77, yes it's a small amount to save and yes it's just candy but a policy should be honored or they should take their signs down! Three employees had to get involved to explain to me that I would not receive the item free because I didn't pay that price, which is only because I made sure the cashier brought the price to the correct price after arguing about it. Long story a little shorter, the manager said the only way for the policy to be in effect is for me to buy an item at the wrong price, pay for it, end transaction, and then get in line and ask for the manager to get item free. Ridiculousness!
View full review
1 comment
Average_Employee
#987337

You probably didn't use the rite aid card. It's marked on the sales tag.

When people make posts likes this and freak out. Ridiculousness!

Review
#593964 Review #593964 is a subjective opinion of poster.
Service
Rite Aid Cashier
Reason of review
Problems with payment

Rite Aid in Providence, Rhode Island - Old Customer Still Loves Shopping at RiteAid

I have done business with RiteAid since it came to be. I am now almost 80 years old, and today had another pleasurable experience shopping at the Public/Broad St store in Providence RI and just wanted to let you know. A female cashier, Lori (sp?) rang up my 41 items very patiently and efficiently. Upon completion of the transaction, she offered to help me to my car and could not have been more gracious. She is a true asset to RiteAid. Initially, when I'd entered the store, another young woman greeted me and invited me to use her services if I needed help. She didn't extend this invitation like a robot, was just being a courteous person. Another asset. Amongst the 41 items were discounts amounting to $31.95, and this was the topping on the cake. The total experience was truly measurable. Thank you, RiteAid.
View full review
Review
#564872 Review #564872 is a subjective opinion of poster.
Service
Rite Aid Cashier
Reason of review
Good customer service

Rite Aid in Huntington, New York - Rude, unapologetic cashier

11/17/14 5:45 pm purchased $38.84 in merchandise at Huntington Main St. Store...arrived home to discover 2 items had been paid for but not put into bag, tried to call store but got pharma menu drove back 4miles to have cashier grin at me and hand me the missing items without so much as a sorry for the inconvenience. I missed dinner as I cannot be late for my 2nd job. Returned all purchases and will not shop there again...you lost a good customer $30 to $40 every week night. Cashier refused to make any apology totally unacceptable.
View full review
1 comment
Anonymous
#1020440

Dude, no one who works for Rite Aid gives a *** if you don't come back. You don't mean *** to their paychecks.

Review
#559046 Review #559046 is a subjective opinion of poster.
Service
Rite Aid Cashier
Cons
  • Rude cashier
Reason of review
Poor customer service
2.0
Details
I shop at this Rite Aid all the time and there is this one cashier that is very rude and disrespectful one time I had brought household product and food when she was packing my things she was going to put my food with my household product together and when I told her...
View full review
2 comments
Anonymous
#1344447

I've noticed that some Rite Aids tend to favor or protect employees who belong to certain religions or ethnic groups, and if they do or say anything wrong to customers, nothing is done. If you don't do your job you should be at the least, disciplined, and if it continues, terminated, regardless of your ethnicity, gender, religion, etc.

View more comments
Review
#557539 Review #557539 is a subjective opinion of poster.
Service
Rite Aid Cashier
Cons
  • Rude employee

Rite Aid in Tampa, Florida - RUDE SALES ASSOCIATES/ PHARMACY

In regards to store number 7827 tollgate rd PA......... miserable employees.... I was trying to put my merchandise down on counter cashier ripped my keys out of my hand to get to my wellness card to scan it... a bit impatient?... was break time close? Not like you were so over worked you needed a break.. from what I saw you were on break the whole hour I was in the store. only cars in lot were that of the three employees in the store and mine. hate to tell you this rite aid lot empty every time I drive buy.. you rude employees and the pit bull that's in pharmacy will eventually be looking for other jobs. This store gets no customers... hmm could it be the miserable staff may be contributing to this....?
View full review
Review
#553150 Review #553150 is a subjective opinion of poster.
Service
Rite Aid Cashier
1.0
Details
the cashier name is Jessie she works at 933 Blackburn avenue. Every time I've been in store this cashier is either on her phone texing or reading a magazine or just can't be found. I shop there regular and this is a on going problem.She just walk"s around like she...
View full review
Review
#546256 Review #546256 is a subjective opinion of poster.
Service
Rite Aid Cashier
Cons
  • Poor customer service

Rite Aid in Raleigh, North Carolina - Do not let the Checkout clerk touch the credit card keypad

When checking out at Rite Aid the clerk told me the total, I swiped my card, and as soon as I did, the cashier (an assistant manager no less) reached over and quickly punched a button on the keypad. At the time I thought nothing of it until I got home. My wife looked at the receipt and asked what the charity was that I contributed to. I had no idea what she was talking about. I looked into it and there is an option that pops up on the keypad screen that asks if you want to contribute a percentage of the sale to a kid's charity. The clerk opted the contribution for me and never said a word. O am all for supporting charities but that is my choice not RiteAid's. It is actually a RiteAid formed charity that they decide where the money goes. So beware when checking out. Tell the clerk "Don't touch that button".
View full review
Review
#529247 Review #529247 is a subjective opinion of poster.
Service
Rite Aid Cashier