Product: Rite Aid Customer Care Clear all filters (0 of 60 reviews match)
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He showed my on our receipts that Rite Aid had been rounding up our charges for their charities. This is BS. Rite Aid has no business in not asking and just taking money from their customers without their knowledge. Rite Aid is stealing millions of dollars for their...
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Anonymous
Anon

Employee here. The Kidcents program is not a scam, the money goes to children's charities in your community, you can even choose which one online. Now onto the point that you'...

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Rite Aid Customer Care
#1232619
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Rite Aid - Horrible!!!

Lack of staff to wait on pharmacy customers in two stores in my area. Not friendly at all. Would NOT recommend! At least waited 30 or more minutes to pick up prescription. CVS by far exceeds Rite Aid hands down. There has to be at least 10 cars in drive through
1.0
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Customer service
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Rite Aid Customer Care
#1212383
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Rite Aid - Disgusting Employee at store 10599

Every time I call the the pharmacy, Valentina will hang up the phone when she recognizes my voice. When being waited on by her in the store, she is rude and belligerent. Never does she have a greeting or a smile. All other employees are extremely professional with myself, and a pleasure to deal with.
5.0
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Rite Aid Customer Care
#1212249
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Either hire more people so they aren’t so overwhelmed or do something. Every person was not happy today while i waited 1 1/2 hours for my medication. Rite aid used to be fast , friendly and affeciant. Whomever was hired for weekends talked Down to me!!! I’m taking my...
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Rite Aid Customer Care
#1202728
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Disgusting service! Came to NY for my 50th birthday from the and have had a great time until I tried rite aid on 8th avenue. Asked for ID to buy a can of bud despite buying 2 cans without being asked an hour earlier!!! Told the cashier I had been served by the only...
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Anonymous
Durpa

Oh you had to show ID on a restricted sale item. It’s the LAW! You know that thing you agreed to when you came into the country? Getting ID’d is NOTHING!!! I’m almost 50 and I...

Anonymous
Suzie

Rite Aid policy is that everyone is to be IDd..... EVERYTIME! As a RA cashier, I am as frustrated as the consumer on this one! Yet..... we are to follow policy.The first cashi...

1.0
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Rite Aid Customer Care
#1197114
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I was very pleased to hear back from corporate Rite Aid and then from the Rite Aid where I picked up the script. The girl that contacted me (Melanie) and I resolved the problem. She explained that the reason that the script took longer than usual was because they were...
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4.4
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Rite Aid Customer Care
I liked
  • Remodeled store and staff
#1184759
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Rite Aid - Terrible employee

At store 841 there's an employee named Michelle who is always on her phone. She has an attitude when ringing up customers and she makes rude comments as they leave. Can't believe they haven't done anything with the way she acts. She's always giving nasty looks when she gets called to take care of a customer
3.4
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Customer service
Diversity of Products or Services
Prescription Services
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Rite Aid Customer Care
#1178318
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Returned 3 Loreal conditioner products on 1/20/18.Shane was very condescending. I asked for his name, he said why and turned away. I ask the asst. mgr for his name and she told me. Store 02331 at 3:30 pm. He was not friendly and had a who cares attitude. I go into this...
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1.9
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Rite Aid Customer Care
#1173141
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My Mother, Shirley Revels, is having several issues with upper respiratory and needing antibiotic from the Doctor.The Pharmacy Tech has took upon herself to criticize her about the amount of antibiotic she has been on, saying that she was coughing to let everyone know...
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h.kitchener
h.kitchener

Complain to both the store manager and to corporate---they have a website.

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Rite Aid Customer Care
I didn't like
  • Awful response
#1169486
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I called Rite Aid customer service and 15 minutes on hold, I gave up. I went across the street to Walmart and printed my photos without incident and at half the price Rite-Aid was going to charge. Seriously Rite-Aid - you embody everything wrong with old stodgy retail...
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1.0
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Rite Aid Customer Care
#1168398
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