Manufacturer: Rite Aid Category: Customer Care Clear all filters (45 of 45 reviews match)
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For the last year i have been mistreated.By all of the pharmacy staff. They don't answer the phone when i call from my cell phone.. this phone is attached to my account so it shows up on caller I.d. as me when i call. They actually pick up and hang up. I have had them...
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Anonymous
dawn may

Hi I'm Dawn May I'm Still Waiting To Get My Estradiol Refilled Have Not Heard From anyone yet This Is Making Me very Mad I been feeling Very Werid Have Trouble Sleeping the ho...

5.0
Rite Aid Adams, Massachusetts
Product
Rite Aid Customer Care
#1100460
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On September 3, 2017, I went into the Rite Aid on Edwards Mill Road in Raleigh NC. There were several signs showing discounts. I went to purchase the items. The employee told me that the sale is for tomorrow. I said that the sign is up to date. She told me that I need...
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Anonymous
Anonymous

The signs told you when the sale started and it wasn't the day you were trying to buy the items. If the sign gave you the sale date, how were they not honoring the signs? Yo...

Anonymous
Anonymous

Too bad you're not going back because if you go tomorrow you can get the items on sale!

1.0
Product
Rite Aid Customer Care
#1096118
Reply to reviews
We have same experience here in SoCal.Just wrote corporate and told them it was the last time. Next time, I'll leave liquor at the register and keep doing that until something changes. Each time it happens, I'll gladly go to my other optional stores to complete my...
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Anonymous
Anonymous

Being 70 doesn't mean others will risk getting fired or going to jail because you're offended that you get carded. It's the law, plain and simple. You're not rebelling, you're...

4.4
Rite Aid La Crescenta-Montrose, California
Product
Rite Aid Customer Care
I didn't like
  • Carded for id at age 70 plus
#1073495
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Rite Aid Customer Care Review

#991160
4.5
Details
Bad customer service from worker in front of store.Joyce was her name.She was rude,rushing me & I had questions about my items & she just ignored me becaused she was on the phone during the whole transcation,so i just paid for my items & left! If i was her Mgr. I would watch the camera when she works to see what all this lady does during her scheduled work days...Store # 01396
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website

Rite Aid Customer Care Review

#974699
This person is bulliying people at rite aid Stratford. It needs to stop.
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Rite Aid Customer Care Review

#935407
1.8
Details
Rite Aid Store 4185 is the worst store ever,the store is dirty the staff is rude. In first place in rudeness is the store manager he looks like he doesn't know what he's doing, I wait like more than 20 minutes to buy one item. I'm not coming but ever again I used to love the store but the new management and his crew are very unprofessional.
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Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality

Rite Aid Customer Care Review

#934058
2.3
Details
The staff here in fulton ave rite aid are really really rude,that makes you hate the place although they have pretty cool stuff there. They have a weird attitude with customers,I'm very unpleasant
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
I have been a customer for many years and have been going to the Mill Plain store and I have no complaints with some of the cashiers that are very sweet and very helpful.I am not impressed with the store manager and her behavior and her presentation to the store and...
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Rudepplsuck
Rudepplsuck

I can relate with you, but unfortunately most people here can't. They'd rather accuse YOU of doing something wrong. I've gotten nothing but comments from "anonymous" implyin...

Anonymous
Anonymous

"feel the attention" LOLfeel the 'TENSION' .....one of my fav linguistic blunders

5.0
Product
Rite Aid Customer Care
#1064614
Reply to reviews
the worker there named dan dan kicked us out because our service dogs were attacked by another service dog and one of our service our service dogs where looking out for the other one and then the guy who owned the other service dog lets go of his to start a fight with...
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4.1
Product
Rite Aid Customer Care
I liked
  • Going their
  • To see dan get fired
I didn't like
  • Dan putting his hands on us
  • Or other service dogs attacking ours
#1061738
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I don't have new address am staying with family,found that Rite Aid is not only pharmacy everything is there, apply member card, electronic signature pad first give me the option with out email, the cashier asked me my address I explain to her my living situation...
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Anonymous
Anonymous

Bad customer service but I'm not sure about racism, unless there's something you didn't mention in this review. I'm so confused

2.6
Product
Rite Aid Customer Care
I didn't like
  • Lack of customer service
  • Rude employee
#1060382
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The Riteaid store located at Commercial Street in Salem Oregon is the worst drug store in which I have tried to get prescriptions filled.Every time I go there, there is a big problem, mix-up or incompetence. Staff there are incapable of understanding a complete...
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1.0
Product
Rite Aid Customer Care
#1052183
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So, calling back to Blythe Rite Aid, I spoke with another pharmacy staff member who was also dismissive. I simply wanted to check to see if they had a Rx med in stock before I brought them the Rx. After spelling the medication he asked me to repeat myself because he...
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3.2
Product
Rite Aid Customer Care
I didn't like
  • Pharmacy staff rude
#1022036
Reply to reviews
Just try to call customer service and THE *** that picked up the phone with an attitude cursed me out for no god *** reason.
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Anonymous
Jill

I have been treated the same way at the Sebastopol, CA Rite Aid, especially by Angie the Pharm Tech. This Rite Aid is terrible, and likes to insult customers, deny them their...

Product
Rite Aid Customer Care
#949942
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I placed an order for several items.First, it took them 3 days after I placed my order to ship it, then two of my items were back-ordered and I was NOT notified of this until my package came and I had to call Customer Service to find out where my items were. Lastly, I...
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3.8
Product
Rite Aid Customer Care
I liked
  • Prices
I didn't like
  • Not receiving what i paid for
#949863
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