Product: Rite Aid Customer Care Clear all filters (67 of 67 reviews match)
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I’m a very Anger customer, this guy at the rite aid (store #07808) located 4188 Broadway New York, N.Y. 10033, his employer number is 78080580 and he disrespected me putting his hands in my face all because I told him “your not listening to me” I had told him to clear...
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1 comment
Anonymous
#1663431

I remember this happening to me so I *** and left the store.

Review
#1457318 Review #1457318 is a subjective opinion of poster.
Service
Rite Aid Customer Care

Rite Aid kid contribution scam

I was in Rite Aid today I put my phone number in and my total went up. I asked the cashier and she said I signed up for this kids charity I never did now I find out after I googled it at the same thing happened to a lot of other people. I think that Rite Aid should be sued and have to pay back all the money they stole. I told him to remove it and they said they couldn’t remove it until I come in and shop again such *** I want it removed from my account
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Review
#1429738 Review #1429738 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Poor customer service
1.0
Details
I purchased one item at Rite Aid ,for $7.99.Was then asked if i wanted to use my wellness card .I did not have it on me so i entered my phone number instead.I did not get any Discount but was told my check out purchase total was $9.00.They added a kidcents charge to my...
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5 comments
FragrantNumbat
#1602306

Like others have said, they would not charge you without asking you. What you are doing is shameful.

You are lying in hopes to get your item for free. Most likely because you cannot afford it. Don't get it if you cannot afford it. If you want a full return the item.

The only refund that you should get is the amount they charged for charity. It is a shame that you would lie and risk someone losing their job just for a free item that you cannot afford to buy.

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Review
#1377758 Review #1377758 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$1
Preferred solution
Full refund

Rite Aid - Happy customer

4.4
Details
Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
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Review
#1302733 Review #1302733 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Good customer service
got terminated from riteaid/Walgreens all couse I didn't have my update I'd or my birth certificate and after putting in 7yrs with this company riteaid god no i feel was not right and now have to start all over again and have been out of work for 4mouth now and feel...
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Review
#1278371 Review #1278371 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Bad quality
Ayer pase a comprar cerveza en la tienda de RITE AID de la calle 53 st and 5av en brooklyn ny y cuando ya boy a pagar la cajera me pide mi id yo se k algunas farmacias de esta cadena la piden o si no solo piden tu fecha de nacimiento ok yo le doy la id municipal de ny...
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Review
#1266080 Review #1266080 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Poor customer service

Rite Aid in Port Washington, New York - Horror

1.0
Details
I have witnessed horrible treatment of staff by management...there prices keep going up....expired products on shelves...terribly understaffed...loss great cashier...she was always willing to help. This riteaid has gone down...#10651
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Review
#1255376 Review #1255376 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Poor customer service
He showed my on our receipts that Rite Aid had been rounding up our charges for their charities. This is BS. Rite Aid has no business in not asking and just taking money from their customers without their knowledge. Rite Aid is stealing millions of dollars for their...
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1 comment
Anonymous
#1464858

Employee here. The Kidcents program is not a scam, the money goes to children's charities in your community, you can even choose which one online.

Now onto the point that you've been rounding up- each time you scan your Plenti/Wellness card a prompt should come up on the pinpad UNLESS you chose "every time" at some point.

There are three options initially: "round up every time", "this time only", or "not this time." It is a possibility that you hit the "every time" option at some point and didn't realize it. If you point this out to your cashier before the transaction is finished, s/he can opt you out of the program and take the donation off.

Review
#1232619 Review #1232619 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Stealing from customers for their Kidcents charity

Rite Aid - Horrible!!!

1.0
Details
Lack of staff to wait on pharmacy customers in two stores in my area. Not friendly at all. Would NOT recommend! At least waited 30 or more minutes to pick up prescription. CVS by far exceeds Rite Aid hands down. There has to be at least 10 cars in drive through
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Review
#1212383 Review #1212383 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Poor customer service

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts
5.0
Details
Every time I call the the pharmacy, Valentina will hang up the phone when she recognizes my voice. When being waited on by her in the store, she is rude and belligerent. Never does she have a greeting or a smile. All other employees are extremely professional with...
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1 comment
Anonymous
#1530426

get her fired. you should;t have to deal with that.

no way. you should be treated with respect. speak to someone to get rid of her at once. everytime I go for a refill they short me in pills, they tell me I am not taking my pilld everyday.

I have had it with rite aid. I am switching pharmacies

Review
#1212249 Review #1212249 is a subjective opinion of poster.
Service
Rite Aid Customer Care
Reason of review
Poor customer service