Product: Rite Aid Customer Care Clear all filters (53 of 53 reviews match)
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Rite Aid - Terrible employee

At store 841 there's an employee named Michelle who is always on her phone. She has an attitude when ringing up customers and she makes rude comments as they leave. Can't believe they haven't done anything with the way she acts. She's always giving nasty looks when she gets called to take care of a customer
3.4
Details
Customer service
Diversity of Products or Services
Prescription Services
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Rite Aid Customer Care
#1178318
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Returned 3 Loreal conditioner products on 1/20/18.Shane was very condescending. I asked for his name, he said why and turned away. I ask the asst. mgr for his name and she told me. Store 02331 at 3:30 pm. He was not friendly and had a who cares attitude. I go into this...
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1.9
Product
Rite Aid Customer Care
#1173141
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My Mother, Shirley Revels, is having several issues with upper respiratory and needing antibiotic from the Doctor.The Pharmacy Tech has took upon herself to criticize her about the amount of antibiotic she has been on, saying that she was coughing to let everyone know...
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h.kitchener
h.kitchener

Complain to both the store manager and to corporate---they have a website.

Product
Rite Aid Customer Care
I didn't like
  • Awful response
#1169486
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I called Rite Aid customer service and 15 minutes on hold, I gave up. I went across the street to Walmart and printed my photos without incident and at half the price Rite-Aid was going to charge. Seriously Rite-Aid - you embody everything wrong with old stodgy retail...
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1.0
Product
Rite Aid Customer Care
#1168398
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Rite Aid - Rude service

I went in to purchase some items and all I ever did was ask for a weekly ad and the associate brushed me off both physically and verbally. He started cursing and mumbled under his breath how he hate when people bother him early in the morning, I was shocked and I put down my stuff and left in a haste.... The store in Corona Queens is so rude what a first impression smh
1.3
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Product
Rite Aid Customer Care
#1147922
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At approximately 1:45pm on Wednesday (11/22/17) my 12 yr old daughter and I went to the Rite Aid Store at 2064 Mill Avenue, Brooklyn, NY 11234. The store is usually empty and now I know why, my latest visit made it a last time visit, due to the unprofessional and...
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4.3
Product
Rite Aid Customer Care
#1135900
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first thing when she answers the phone she said Rite Aid not hello not a good morning nothing.. then I tell her I'm calling about my client n ask about a medication refill I didnt get done talking before she cut me off and said first off what's the persons name.. n...
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1.5
Product
Rite Aid Customer Care
#1113036
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Rite Aid - Terrible

Asking employee if he check to see if something in stock he got very up set angry at me I had to leave cause I was affiad I was going to retaliate with angry I do lot business there now I don't want to come back it's not right me myself I worked retail all my life and I never treated anyone that way
1.0
Details
Customer service
Product
Rite Aid Customer Care
#1110338
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For the last year i have been mistreated.By all of the pharmacy staff. They don't answer the phone when i call from my cell phone.. this phone is attached to my account so it shows up on caller I.d. as me when i call. They actually pick up and hang up. I have had them...
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Anonymous
dawn may

Hi I'm Dawn May I'm Still Waiting To Get My Estradiol Refilled Have Not Heard From anyone yet This Is Making Me very Mad I been feeling Very Werid Have Trouble Sleeping the ho...

5.0
Adams, Massachusetts
Product
Rite Aid Customer Care
#1100460
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On September 3, 2017, I went into the Rite Aid on Edwards Mill Road in Raleigh NC. There were several signs showing discounts. I went to purchase the items. The employee told me that the sale is for tomorrow. I said that the sign is up to date. She told me that I need...
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Anonymous
Anonymous

The signs told you when the sale started and it wasn't the day you were trying to buy the items. If the sign gave you the sale date, how were they not honoring the signs? Yo...

Anonymous
Anonymous

Too bad you're not going back because if you go tomorrow you can get the items on sale!

1.0
Product
Rite Aid Customer Care
#1096118
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