Product: Rite Aid Customer Care Clear all filters (0 of 63 reviews match)
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Rite Aid - Happy customer

Hello Mary. My issue was resolved about 2 hours after notifying the complaint department at Rite aid. I received a full refund for the item and not half the price because I could not present the receipt. Thanks for the follow-up note.
4.4
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Rite Aid Customer Care
#1302733
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Ayer pase a comprar cerveza en la tienda de RITE AID de la calle 53 st and 5av en brooklyn ny y cuando ya boy a pagar la cajera me pide mi id yo se k algunas farmacias de esta cadena la piden o si no solo piden tu fecha de nacimiento ok yo le doy la id municipal de ny...
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Rite Aid Customer Care
#1266080
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Rite Aid - Horror

I have witnessed horrible treatment of staff by management...there prices keep going up....expired products on shelves...terribly understaffed...loss great cashier...she was always willing to help. This riteaid has gone down...#10651
1.0
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Rite Aid Customer Care
#1255376
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He showed my on our receipts that Rite Aid had been rounding up our charges for their charities. This is BS. Rite Aid has no business in not asking and just taking money from their customers without their knowledge. Rite Aid is stealing millions of dollars for their...
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Anonymous
Anon

Employee here. The Kidcents program is not a scam, the money goes to children's charities in your community, you can even choose which one online. Now onto the point that you'...

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Rite Aid Customer Care
#1232619
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Rite Aid - Horrible!!!

Lack of staff to wait on pharmacy customers in two stores in my area. Not friendly at all. Would NOT recommend! At least waited 30 or more minutes to pick up prescription. CVS by far exceeds Rite Aid hands down. There has to be at least 10 cars in drive through
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
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Rite Aid Customer Care
#1212383
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Every time I call the the pharmacy, Valentina will hang up the phone when she recognizes my voice. When being waited on by her in the store, she is rude and belligerent. Never does she have a greeting or a smile. All other employees are extremely professional with...
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Anonymous
jeff

get her fired. you should;t have to deal with that. no way. you should be treated with respect. speak to someone to get rid of her at once. everytime I go for a refill they sh...

5.0
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Rite Aid Customer Care
#1212249
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Either hire more people so they aren’t so overwhelmed or do something. Every person was not happy today while i waited 1 1/2 hours for my medication. Rite aid used to be fast , friendly and affeciant. Whomever was hired for weekends talked Down to me!!! I’m taking my...
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Rite Aid Customer Care
#1202728
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Disgusting service! Came to NY for my 50th birthday from the and have had a great time until I tried rite aid on 8th avenue. Asked for ID to buy a can of bud despite buying 2 cans without being asked an hour earlier!!! Told the cashier I had been served by the only...
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Anonymous
Durpa

Oh you had to show ID on a restricted sale item. It’s the LAW! You know that thing you agreed to when you came into the country? Getting ID’d is NOTHING!!! I’m almost 50 and I...

Anonymous
Suzie

Rite Aid policy is that everyone is to be IDd..... EVERYTIME! As a RA cashier, I am as frustrated as the consumer on this one! Yet..... we are to follow policy.The first cashi...

1.0
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Rite Aid Customer Care
#1197114
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I was very pleased to hear back from corporate Rite Aid and then from the Rite Aid where I picked up the script. The girl that contacted me (Melanie) and I resolved the problem. She explained that the reason that the script took longer than usual was because they were...
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4.4
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Rite Aid Customer Care
I liked
  • Remodeled store and staff
#1184759
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Rite Aid - Terrible employee

At store 841 there's an employee named Michelle who is always on her phone. She has an attitude when ringing up customers and she makes rude comments as they leave. Can't believe they haven't done anything with the way she acts. She's always giving nasty looks when she gets called to take care of a customer
3.4
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Rite Aid Customer Care
#1178318
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