Product: Rite Aid Manager Clear all filters (80 of 80 reviews match)
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Rite Aid - Store Hours

I have been to the Harrington Rite Aid several times in the AM even though the hours say they are open they have not been. After stopping later in the day I was explained to that the Manager was the one opening the store on the 3 different days and so sorry she must have been running late. The clerks that I spoke with were very understanding why I was upset and did apologized to and told sorry for any inconvenience. Now she is the manager what does that say to her employees, I am sure she would be upset if they were late coming in or opening the store late. I just feel this needs to be addressed, if it happens again I will start going to the Wal-greens, they are also very convenient.
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Review
#1044093 Review #1044093 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
store not being opened on time

Rite Aid - Manager Review

1.7
Details
Rite Aid in Crofton, MD off of Defense Highway. The customer service here is terrible!! The cashiers are ignorant and the manager Kusam is dumb as a bag of bricks!! They make up rules and policies, had to call corporate on them while standing in the line. A simple 3min transaction took over 10min which eventually ended with me walking out empty handed! The manager was stealing my coupons! Instead of scanning them so that there would be system record she was manually typing them in. I've never dealt with such rude & incompetent people in my entire life!! I will be following up with a formal complaint with the district manager! Hopefully they will provide them with training. Until then, stay clear of this *** hole!! You will get a headache from with those *** people!!
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Review
#1019668 Review #1019668 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service

Rite Aid Manager Review

Front end dm A guy named randy was complete *** to a store manager. Never thought a district manager could treat an employee soo poorly. I will never shop in Fulton ny rite aid
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Review
#1006731 Review #1006731 is a subjective opinion of poster.
Service
Rite Aid Manager
Rite Aid - Manager Review
I have never been treated so poorly. Please look up my history using my points card and you will see what an amazing customer of rite aid I am. I will never visit a rite aid again. She should never be working with the public. Please reach out to me for further...
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1 comment
babygirl1979
#1690681

Rite aide is a rip off and they push people and put their hands on other people and make other people leave the store with their survive animals when the other person service ...

Review
#1002920 Review #1002920 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Pricing issue

Rite Aid - Review in Drug Stores and Drugs category

1.2
Details
The rite aid in Irvine Kentucky closed 9 minutes early when i called to ask the manager if she could help she started with an attitude saying there clocks run faster then cellphone i calmly replied with i went in and the girl said it was 1 minute till, so ok but all the gates are shut and there all gone so even by there time it was too early,on Saturday December 3 the day before they closed an hour earlier the there set time said when i looked up there hours my wife takes thyroid medication cause she had cancer they cut it out and with out this medicine she cant survive she looses feeling in her hands first,now true i should have left earlier but if it said a certain time it should go by global time ever phone is on every tv is on in such location,i like rite aid before i moved i always used them but since being hear never there the worst pharmacy I've been to its dirty the some of the workers smell
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Review
#966992 Review #966992 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service

Rite Aid - Unprofessional Treatment by Manager

I visited Rite-Aid pharmacy #0170 in East Stroudsburg on November 28th, 2016 and was appalled at how I was treated by the Manager, Iesha (not sure of her surname). I am a regular customer because I live close by so it is very convenient for me. I went to sort out the way she treated my son earlier when he came to the store. She practically accused him of up to no good because he entered the wrong pin number too many time. I understand her concern. But surely for a total of $12.10 spent on water, milk and sugar should not set off any great alarm. She proceeded to tell my son in front of other customers that she is "feeling a kind of how", because of his forgetfulness I guess. I went back to the store with him to prevent any further "suspicions" in the future, only to be told that she would not have said anything to him if I had come myself and no one told me to forget my own pin. It was at this point I lost my ever so even temperament. I plain out told her in a little louder than usual tone, yeah, you are right, I was loud and upset (bad combination) "you got to be kidding me, I was sick and sent my son, who is always shopping for me at Rite-Aid; and even if, you cannot dictate who does my shopping." Anyway, she ended of telling me things I find inappropriate to put in text here. Forget that, she said, and I quote "If you come at me with ***, I'm going to give you back ***" unquote. I told her that I was going to report her and she said go right ahead. I left that place promising never to go back there again. I made a report to customer service that evening and got a prompt reply the next day. At least, some staff knows about professionalism. Still, uncomfortable about going back though.
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Review
#963832 Review #963832 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service

Rite Aid - Money Order Review

1.0
Details
Closes at 9pm..went in at 830pm..tried to buy money order..told me they already closed register that rings up money orders..cashier got manager for me..manager refused to ring up money order..im covered in tattoos..can't help but feel that had i been an old lady with a cane, mgr would of done it..she was rude and didn't seem to care about customer satisfaction what so ever!! Lebonon church rd. Pittsburgh pa rite aid!
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Review
#960041 Review #960041 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service
3.4
Details
I have been a customer for over 20 years at the Murray location 5400 S and 900 E in Utah. New Pharmacy manager Heath is a slug. If he and his team moved any slower they would be dead. He and his inmature techs love to play God with people's lives, they think they all...
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Review
#953028 Review #953028 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service

Rite Aid - Manager Review from Tiverton, Rhode Island

Rite Aid can be a great place to work and shop. It all depends on management. I love my Rite Aid store but hated working for the organization. I had an awful manager and all of my complaints over 6 months were negligently dismissed/ignored. Senior leadership was determined to mediate the abusive situation vs resolving it. This sent the message to my manager that's she's not going to be held accountable and can basically get away with ANYTHING including publicly humiliating, berating and teasing me. All of my complaints were very well documented and many times w/witnesses. The company chose to turn a blind eye instead of diving into the uncomfortable and challenging situation. I was denied basic benefits like bereavement and sick time because my manager wanted to punish me for escalating my grievances. I continued to give 100% due to my commitment to coworkers and those who depended on me. There was never a show of appreciation or basic respect from my manager. The entire situation was really sad and humiliating.
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Review
#938129 Review #938129 is a subjective opinion of poster.
Service
Rite Aid Manager

Rite Aid Manager Review

Store manager at the $alt Lake Utah store on 9th west North temple Meg is the most unprofessioal person Zzz i have ever met. You can smell booze on her. And she treats employees and customers like ***. I have heard her using the worst of language not only with customers but with her employees. If your smart stay away from that store go to family dollar or up town to other rite aide
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Review
#923341 Review #923341 is a subjective opinion of poster.
Service
Rite Aid Manager
Reason of review
Poor customer service