Product: Rite Aid Pharmacist Clear all filters (102 of 102 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Rite Aid - Staff are confused when filling any prescription

All pharmacy staff seem uneducated including the pharmacist. She makes mistakes & always blames others. There's confusion about medications I order every time. I explain I'm here for 3 scripts & I get 1! I explain I should have 2 more. I get 1 more. It never fails! The pharmacy techs should have a routine & should know where to look for all my scripts. They are just walking around in a daze haphazardly, seen throwing the one they found into a bag & rushing me out of there without my full orders. And the pharmacist doesn't know how to follow- thru on anything. If a new script is not on my formulary, insurance company c denies payment. She can't call the doctor unless I ask her too! She calls my doctor finally & gets an order for something the insurance co. Will pay for. Never let me know! And wants me to pay $400 for the first medication! Why hasn't she been trained in these matters like a proper pharmacist? I've had enough! I'm done with them.
View full review
Review
#953432 Review #953432 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service

Rite Aid Pharmacist Review

I actually had a great experience at the rite aid in Reedley with one of the pharmacy technician; Aeah. She was helpful. Sweet. And loved her smile. Thank you for going out of your way to get my insulin for me. I appreciate you.
View full review
Review
#952830 Review #952830 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Good customer service
THEY HAD ON FILE AT THE OFFICE THAT THE PHARMACY THAT WAS USED WAS RITE AID. (NO PROBLEM BECAUSE WE USED RITE AID TOO. MY HUSBAND AND I) . WELL MY NAME WAS CALLED TO SAY MY PRESCRIPTION WAS READY. THERE WAS A MAN AND A LADY STANDING AT THE END OF THE LINE BUT NOT...
View full review
Review
#927378 Review #927378 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Cons
  • Attitude of the employees
  • Pharmacy staff
Reason of review
Poor customer service
Did not want to fill prescription because she had to go home at 6 o'clock and it was 5:30. Sima (first name she would not give me her last name)Was the name of the pharmacist who refused to fill my prescription which they had in stock because she said she had only a...
View full review
1 comment
Anonymous
#1215972

Come in earlier

Review
#916943 Review #916943 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service
Resolved

Resolved: Rite Aid

Had an issue with a pharmacist there, have been for years contacted the right people for complaint and I no longer get my prescriptions filled there. Rude, unprofessional and I dislike it. My issue is resolved. All customers ask for is professionalism and not attitude from pharmacists. Smile while serving customers! I was refused when asked to use a discount card. She was so lazy to the point that she didn't want to make the phone call to the number on the discount card to help me (the customer) save money! Isn't that her job? Then told me to read the card when it didn't come up to the expected price.
View full review
Review
#913036 Review #913036 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service

Rite Aid Pharmacist Review

Male pharmicist at lavonia needs a new career very arrogant thinks his time is more valuable than customers. Im contacting main office ive seen the way he treats others as well.
View full review
Review
#901405 Review #901405 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service
3.8
Details
She didn't want to put a discount card to my medication and lied and told me the final price of the meds with the card which was more than the medication alone. I've decided to transfer my prescriptions elsewhere. I tried to be nice but I am tired of being disrespected. The customer service there is horrible, and she continues to work there. Enough is enough, she continues to demonstrate ugly behavior, Store# 11256. RITE AID...
View full review
Review
#900437 Review #900437 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Pros
  • Prices
Cons
  • Rude cashier
  • Liars in pharmacy
  • I was lied to
Reason of review
Poor customer service

Bad attitude Rite Aid Pharmacist

2.4
Details
I do not recommend this location for prescription fills/refills due to the rude behavior displayed by one of the Pharmacist, Chrissie. On numerous occasions upon approaching her for refills, she has been curt and abrasive. Her attitude is unprofessional, unfriendly, and combative which indicates that working for the public may not be an appropriate occupation. I have dealt with much more friendly pharmacist in the past who knew how to treat people right. If needing to go to Rite Aid for Rx fills, I highly recommend the location at Pembroke Meadows. The staff working at that location are very professional, friendly, and always willing to gladly answer any questions addressed.
View full review
Review
#891997 Review #891997 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Cons
  • Pharmacy staff
Reason of review
Poor customer service
Tags
  • staff attitude
  • Rite Aid Pharmacist

Rite Aid - Perscription not filled....???? Pharmacist blamed the doctor's office.

For many years I have been getting my blood pressure perscription filled at the same Rite-Aid. I was waiting for a call that it was ready, as I was down to my last two pills!! I went to the drug store to see if it was ready. The pharmacist said no that the doctor's office didn't approve it all week that she had called them. I said to her that I don't believe that is true they never would not approve my blood pressure meds to be stopped for any period of time. I told her I was going to call my doctor on Monday (today) and see what the problem is. My doctor had no call from the Rite Aid pharmacist about my blood pressure medicine needing approved. The pharmacist lied to me. This is very poor business practice and I am not happy about my health being jepordized. This type of service is untrustworthy and I have had other complaints with this particular Rite Aid and having to wait much too long while the pharmacist is gabbing non-drug related conversations with customers and knowing I was next. This has happened regularly. I try to be patient because the pharmacist does have a difficult job and must be correct, but letting a person wait and wait is not acceptable. My home phone number is 41-486-1607, my e-mail doesn't work very well. Please return a response. I have not revealed the name and location of the Rite Aid I am telling you about. But I am going to change to a different drug store for sure. Mary Margaret Zugell, disappointed
View full review
Review
#864720 Review #864720 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Cons
  • Lack of customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.5
Details
Rite Aid Pharmacist Review from New Jersey, United States
Rite Aid Pharmacist Review from New Jersey, United States
Last Monday I had nine teeth pulled and my upper jaw and was given a prescription for 20 Vicidon.The pharmacist would not fill it because she said it had Tylenol in it and that was no good for me to go back to the dentist and get a prescription for Vicodin with no...
View full review
22 comments
Anonymous
#1379963

Boycot Rite Aid, until they get their act together all stores.

Review
#840631 Review #840631 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service