Product: Rite Aid Pharmacist Clear all filters (102 of 102 reviews match)
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Rite Aid Pharmacist Review

My complaint is about a Pharmacy Tech at the Winchester Avenue, Martinsburg,WV Rite Aid location. She has been repeatedly rude and disagreeable. I stopped going for a while. But recently went back but will leave again. There is no reason for this low level of Customer Service.
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Review
#826571 Review #826571 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service
2.5
Details
I was shopping at my local rite aid in Tonawanda, NY and had a question. I was heading toward the pharmacy counter and tried to stop a middle aged pharmacy tech,with dark curly hair (I think her name was Stephanie), to ask my question. She rudely told me that she was...
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1 comment
Anonymous
#1555325

I don't want her to lose her job....but...I continue to see her working there????

Review
#806961 Review #806961 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service

Rite Aid - 4 days to order prescription at Flatbush Pharmacy in Brooklyn

3.3
Details
March 1, 2016 The staff in pharmacy at 892-988 Flatbush Ave, Brooklyn, NY 11226 are unfriendly, combative and unprofessional. It took 4 days of unfriendly & combative conversations to get a prescription filled. Very unpleasant - will never go back. Every day I was told they had to order the pills and prescription would be ready the next day at 3:00 pm; every day I was called by RA pharmacist to say the prescription not ready. When I tried to get clarity the pharmacy person on phone very nasty and threatened to cancel the order. So unpleasant. Anonomous
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Review
#800924 Review #800924 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Pros
  • Cheap prices
Reason of review
Poor customer service

Rite aid pharmacist harass consumers

Rite aid pharmacy at 8015 limonite ave riverside 92509. I have made several complaints to pharmacy supervisor regarding these issues and have been lied to on many occasions. 1. They put me on hold ritually and never come back to answer phone. I've called from my work drove into rite aid (40 minute drive) and after talking to head pharmacist I was told no one is on hold . So I showed her my phone which showed I am currently on hold and have been for close to an hour. She had no response. 2 I've been told they could not refill my order cause doctor prescription has run out. After calling my doctor he assured me that my orders had been sent to rite aide. I called rite aid back and they said they had the order but it's for only one prescription that not what they had said in previous conversation they stated they had no refill orders. I called my doctor back and he said it's not possible they have one but not the other because they were faxed on same sheet. I called rite aid back and they insisted they had only one order. So I called my doctor for third time and within minutes they found order and advised me it was ready for pickup. 3. I was trying to get my antibiotics filled after I had surgery but girl said she couldn't find order and put me on hold while she checked fax but as usual no one ever returned to phone, 4. I was having surgery so I needed my prescription refilled because I wouldn't be able to move afterward. I timed my surgery so getting refills would not be an issue. When I called rite aid the day before my surgery and also one day before refills were needed. The pharmacist refused to refill for me because it was one day early and she claimed my insurance would not allow an early refill. I thought this was totally insane so I called my insurance carrier and explained my situation and she assured me that no policy regarding denying refills one day in advance ever existed. Rite aid still refused to refill so after my surgery I had to go to rite aid to get a refill in a tremendous amount of pain. This seems totally inhumane to me and this treatment has to stop.
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Review
#788880 Review #788880 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Cons
  • It is an awe full experience
Reason of review
Poor customer service

Rite Aid - Pharmacist Review from Prospect Park, Pennsylvania

2.6
Details
Lazy pharmacy workers.. Tuesday 01/26/16 8:15 pm. Chester pike store in Prospect Park PA 19076 Drive through window "attendant" told me they would have to order my med. Being it was controlled_- the stuff will not get you high but is under patent so it is very expensive if you have no insurance. I do and ha e filled scripts here before. I think the this slug and the pharmacist did not want the hassle of working to interfere with their night. They had none in Stock and it would be avaliable the next day after 3. OK so I tell them I will pick up at 6 the next day. I figure a 10 task after work stopping in the driveway e through is a acceptable to me the customer who will drop $25 on the copay and my insurance will foot the additional $400 +. Like I said costly but it works great. Anyway slug one leaves the window to talk with the highly educated and compensated slug who spends a lot of time counting pills. Slug one returns to tell they cannot hold the script for this drug I MUST FILA IT LIVE... THEY CANNOT MAKE IT EASY AND HAVE IT WAITING FOR ME. spend lose to $500 bucks and receive zero effort to deliver a standard customer service experience. I know you may think there may be a law about this med and they are following the rules. NOPE.. I just came back from a CVS who did not have enough in Stock. You know they gave me enough of the med to last until the next day when I come to get the balance. The CVS PHARMASISTS (YES PLURAL) BOTH AGREED.. RITE AID # 856 DECEIVED ME. those living little slugs where in my opinion focused finishing the pharmacy close out procedure and would not have a paying customer stop them.
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Review
#779021 Review #779021 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service

Rite Aid - Pharmacist Review from Blythewood, South Carolina

1.0
Details
The Rite Aid pharmacy on Decker Boulevard in Columbia South Carolina is terrible. There is no communication and one person says one thing and other person says another. I have to wait several days now to get a prescription that I desperately need because one pharmacist said that they would take care of a problem that they had with the prescription and then this today when its supposed to be picked up this pharmacist says there's nothing in the system about it they have no clue about it and I desperately need this prescription so I've just had too many problems with Rite Aid I am leaving
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Review
#776225 Review #776225 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Poor customer service

Rite Aid - Customer service

1.4
Details
Given incorrect drugs will not refund my money pharmacist is very nasty to customers, had problems here before.This is a very dangerous problem why????Luckily my wife caught the mistake or I would have been taking wrong medication. I cant afford to throw money away, not working due to health watching every penny. Please take care of your customers they are old people without much money and need to be treated fairly. T his is ridiculous to have to go though all of this to try to get satisfaction.
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Review
#756417 Review #756417 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Cons
  • Attitude of employees
  • Customer service
  • Excuses
Reason of review
Poor customer service
Loss
$4
Preferred solution
Full refund

Rite Aid Pharmacist Review

1.0
Details
I have been waiting for my rx for one half hr. Women in front of me has a problem & is taking all the pharmacist time. There is only pne pharm here. VERY BAD customer service. I am sitting here very sick. Never again. I am going somewhere else in the future
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Review
#738446 Review #738446 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Order processing issue
Early evening Sept 24 I went to the Rite Aid pharmacy in Eynon, Pa. to pick up a prescription of 90 colonapin pills. I paid for the pills and left the store. When I got home a few minutes later, my wife opened the package and noticed that the bottle didn't look right ,...
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1 comment
Anonymous
#1060850

Same here same meds they filled 15 out of 30 and said they don't make mistakes.

Review
#706104 Review #706104 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Order processing issue

Rite Aid - Pharmacist Review from Winifrede, West Virginia

I called Rite-Aid in Marmet WV this morning (which I usually don't go too because everytime I have there is a problem)but anyway there was a problem with my insurance on this one so I received a 14 day supply on July 29th 2015. So today I call and ask the girl to check and make sure that it was pre-authorized and I could pick it up today. She said yes I could pick it up. So when I drive all the way down there to pick it up they tell me it's too early! And they would TRY to fill it tomorrow for me to NOT call them they would call me! Now I'm not a pharmacist but I can count to 15! Everytime I go there there's a problem and I'm about sick of them! Even if it is a day early which it isn't they can fill scripts a day before! This is the last time I take anything there!
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Review
#681133 Review #681133 is a subjective opinion of poster.
Service
Rite Aid Pharmacist
Reason of review
Problems with payment