Cashiers in 92040 store rude and incompetent, Issue with rewards card which they put on me. I the problem.have called customer service on two occasions attempting to correct the problem. Cashier rudely told me to call again.
Additional registers not opened when there is a long line. Employees are indifferent when it comes to customer service!!!!
Cashiers leave check check stand to assist customers waiting for ice cream. After lengthy waits inline and finally getting to the front of the line they close the check stand and go off to help others.
I have observed a number employees doing nothing but do not appear to have time to help customers. Employees have no regard for customer satisfaction. As a shopper, I find this attitude to be unacceptable.
Product or Service Mentioned: Rite Aid Cashier.
Reason of review: Poor customer service.
Preferred solution: Personnel training/review policies.
Rite Aid Cons: Poor customer service and disrespectful cashiers.