31541 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688
Not resolved
Customer service
Prescription Services
Product or Service Quality
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I have been going to Rite Aid Pharmacy in Rancho Santa Margarita for over 5 years picking up my wife's pain medication and had many issues with the pharmacist Sade she would not fill a prescription my wife was getting some teeth pulled and she said she would not fill the prescription that since she is already taking other pain medication that her doctors have prescribed to her so she told me that she could not feel I'm going to get Sade the pharmacist told her own team without any pain medication so you should be my wife should be fine without the extra pain medication that she needs it's very painful to get teeth pulled and she has another disease that's terrible in on the top of the McGill has Pain Scale above any pain a human can have so I just don't want this to happen to anybody else here to doctor said it was okay for her to take this extra medication for a few days and Sade I Rancho Santa Margarita Rite Aid said no I'm not feeling it I don't care what her pain management or her dentist say she refused to fill it and then she refused to fill any other pain medication for us I just want everybody to realize that Rite Aid pharmacist have a lot more power than any doctor and they're very rude

Product or Service Mentioned: Rite Aid Pharmacist.

Reason of review: Poor customer service.

Preferred solution: Not to happen to anyone else .

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