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Update by user Feb 18, 2021

My problem has not been resolved. I still cannot secure an appointment. There is a definite glitch in the website.

Original review posted by user Feb 18, 2021

I secured 13 appointments through your website and as soon as I finished filling out the form with all my information, it kicked me off. 13 times.

This leads me to believe that there is definitely something wrong with this system. My husband and I are 0ver 65 and have underlying conditions.

We care for two tender age children. What is the problem?

User's recommendation: No recommendation.

Preferred solution: Would like to know why I got kicked off of 13 covid vaccine appointments.

Rite Aid Cons: Lack of customer service.

Location: 20 Main Street, Orange, NJ 07050

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Why are you trying to secure 13 appointments for 2 people??


I tried to make two appointments; one for myself and one for my husband. No one every contacted me and the website was not user friendly.

I also found out later from a very dissatisfied customer that they received their first dose of the vaccine and was told they would not be receiving the second dose.

My husband and I have received both doses. I can assure you that I will no longer be a patron of your store.

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