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I have a complaint, actually two. I habe been a customer for many years. I have had multiple surgeries, requiring pain mgt. My primary accidently escripted my med to my mail order Costco. After days of trying to communicate with drs office they verified that zmd sent...
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#1503072 Review #1503072 is a subjective opinion of poster.

Rite Aid in Pearisburg, Virginia - Shorted scripts

2.2
Details
I picked up my meds yesterday & counted them to be short. I counted them a couple of times so I know they were short. I called them this morning to just been pretty much called a lier & said there's no way they could be short. Of course I got to go through the month short. I will no longer leave the pharmacy without them counting my meds out in front of me & I will be reporting this to my doctor. These are controlled scripts so I'm very upset.
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#1111787 Review #1111787 is a subjective opinion of poster.
Reason of review
Poor customer service
2.6
Details
Saturday June 10/17, I went to the store in 2820 Colombia pick #11229, moving to Arlington, VA. I don't have new address am staying with family,found that Rite Aid is not only pharmacy everything is there, apply member card, electronic signature pad first give me the...
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1 comment
Anonymous
#1351953

Bad customer service but I'm not sure about racism, unless there's something you didn't mention in this review. I'm so confused

Review
#1060382 Review #1060382 is a subjective opinion of poster.
Cons
  • Lack of customer service
  • Rude employee
Reason of review
Poor customer service
3.8
Details

Update by user Aug 14, 2016

I am a regular Rite Aid customer who gets my prescriptions filled at the pharmacy. I was told by the head pharmacist that my insurance no longer covered a particular medication anymore.

I decided to try America's Drug Discount Card. I gave this card to (Cashier...

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#900437 Review #900437 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Liars in pharmacy
  • Rude cashier
  • How they deal with customers
Reason of review
Poor customer service

Bad attitude Rite Aid Pharmacist

2.4
Details
I do not recommend this location for prescription fills/refills due to the rude behavior displayed by one of the Pharmacist, Chrissie. On numerous occasions upon approaching her for refills, she has been curt and abrasive. Her attitude is unprofessional, unfriendly, and combative which indicates that working for the public may not be an appropriate occupation. I have dealt with much more friendly pharmacist in the past who knew how to treat people right. If needing to go to Rite Aid for Rx fills, I highly recommend the location at Pembroke Meadows. The staff working at that location are very professional, friendly, and always willing to gladly answer any questions addressed.
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#891997 Review #891997 is a subjective opinion of poster.
Cons
  • Pharmacy staff
Reason of review
Poor customer service
Tags
  • staff attitude
  • Rite Aid Pharmacist

Rite Aid Cashier Review

The worse customer service ever at the 1101 east little creek rd. Norfolk Va location the cashier was rude ghetto loud and ugly later found out her name was Tasha Lawrence rite aid need to screen these hood rats before hiring them
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#884060 Review #884060 is a subjective opinion of poster.
Reason of review
Poor customer service
4.7
Details
I had a very positive experience with Rite Aid service. It concerned a "use of a manufacturer's coupon" issue. I completed the survey from my receipt and advised Rite Aid of my dissatisfaction. The next day I received a response and was referred back to the store and...
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#839510 Review #839510 is a subjective opinion of poster.
Reason of review
Good customer service
In my 58 years of living I have written no more than two complaints. It just goes against my personal beliefs. However, I take exception this time and feel the need to air my experiences with the Rite Aid located at Manchester Blvd and Silverlake ? in...
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1 comment
Anonymous
#1050234

I'm not a fan of Rite Aid. They're often understaffed and understocked.

However, your complaint reads more as an entitled child expecting special treatment than a complaint. So, you were collecting a prescription for a disabled police officer who was in Mississippi? Does it matter that she is a police officer? She's a human being and that should be enough.

But, why are you grabbing her scripts for her? You comment repeatedly that you've never stepped into a Rite Aid before these experiences, as if that fact makes you better or more cultured. The pure truth is, pointing that out makes you look ridiculous.

As a beat cop, I'm sure you have some experience with pharmacies and the challenges they face when people they've never seen before arrive to pay, in large bills, for someone else's medication. Think about that from your perspective as law enforcement.

Review
#687804 Review #687804 is a subjective opinion of poster.
Cons
  • Attitude of employees
  • Lack of customer service
  • Poor customer service
Reason of review
Poor customer service

Rude technicians at rite aid 4813 west mercury blvd hampton va

3.0
Details
rite at @4813 west mercury blvd. Hampton VA. My husband picked up my perscription on 7/29/15 they sent me one box of Combigan 5ml. in the past I received 2, 5ml . I called the store and the tech was very rude. I told her I am suppose to have two boxes she tried to persuade me it was enough for one month. she rasised her voice put me on hold and never came back to the phone. I called on another phone and the tech spoke to the pharmacist and he said they would give me 10ml. when I got there it was a 5ml., they said more was in the bottle and I told them I didn't want it so they said they would order me 2, 5ml and I could pick it up today. the way I feel I am planning transferring to another drug store. I have been dealing with rite aid for years and never experienced that before. I am pissed. my # is 757-262-9293- email- adellhunter@yahoo.com thank you for looking into this matter
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#674399 Review #674399 is a subjective opinion of poster.
Cons
  • Attitude of the employees
  • Technicians
  • Pharmacy staff
Reason of review
Order processing issue

Contact Rite Aid Customer Service

Mailing Address:
Rite Aid Corporation
30 Hunter Lane
Camp Hill, Pennsylvania 17011
United States
Phone:
(800) 748-3243
All Rite Aid Contacts
my wife was a customer for yrs w rite aid.. shee decided to work in the pharmacy in cohoes ny as an activity. certainly not the money..she was there 4 yrs and she shopped there and worked there.. her wellness points grew to over 4500 points to her delight. in fact she...
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#545036 Review #545036 is a subjective opinion of poster.