I ordered photo prints on the Rite Aid website which promised the photos would be ready in 1-3 hours. However, when I went to there the next day (over 24 hours later), the photos I ordered were still lying around and not put into an envelope.
The worst part was that the store employee named Arthur kept questioning how those photos were paid for, how the tax was charged, even though the store computer showed that no balance was due!
When a customer ordered photo prints online, it is already been paid for. The customer only expects speedy service, picking up the photos and leaving without a hassle.